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FA Training > Terminology > Flashcards

Terminology Flashcards

1
Q

AAP

A

AFT Attendant Panel. Located near the AFT left FA station and contain colored lights that indicate calls from customers and crew.

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2
Q

ABA

A

Able Bodied Assistant. An individual customer selected to assist during an emergency for exit operation, raft launching if necessary.

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3
Q

A/C

A

Aircraft

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4
Q

A/C L

A

Aircraft left. Left side when facing forward.

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5
Q

A/C R

A

Aircraft right. Right side when facing forward.

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6
Q

ACARS

A

Aircraft Communications Addressing and Reporting System. ACARS is a digital datalink system for the transmission of messages between the pilots and ground stations via radio or satellite.

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7
Q

ACM

A

Additional Crew member

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8
Q

ACP

A

Area Call Panel. Installed in the cabin ceiling and contains colored lights that indicate that calls from crew, LAVs, guests, or smoke detection. Lights are accompanied by chime or series of chimes.

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9
Q

AED

A

Automated External Defibrillator.

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10
Q

AFA

A

Association of Flight Attendants

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11
Q

AFT

A

Towards the rear of the plane

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12
Q

AGL

A

Above ground level

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13
Q

AIP

A

Attendant indication Panel. Located near the FA stations and contain Green and Red LED indicator lights and a two line text display area. Used to provide a quick reference to FAs and identify from a distance the type of call.

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14
Q

Aircraft number

A

An identification number painted on the outside of the A/C. Also referred to as the ship or tail number.

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15
Q

Altitude

A

The distance in feet above mean sea level

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16
Q

APU

A

Auxiliary Power Unit. A self contained engine inside the A/C which provides power and air conditioning while parked at the gate

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17
Q

ATA

A

Actual time of arrival

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18
Q

ATC

A

Air Traffic Control. The agency responsible for the guidance of airplanes on the ground and in the air.

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19
Q

AXE

A

Crash axe

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20
Q

BB

A

Breathing Barrier

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21
Q

BFS

A

Big Front Seat

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22
Q

BRT

A

Bright

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23
Q

Bulkhead

A

Dividing wall or partition in the cabin

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24
Q

C

A

Denotes galley configuration “Classic”. Used to differentiate between A/C variants

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25
Q

C°

A

Celsius

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26
Q

CAPT

A

Captain

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27
Q

Cabin

A

The interior of the A/C where guests sit.

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28
Q

CASS

A

Cockpit Access Security System

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29
Q

CAUT

A

Caution

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30
Q

CBA

A

Collective Bargaining Agreement

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31
Q

CBP

A

Customs and Boarder Protection

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32
Q

CFR

A

Code of Federal Regulations

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33
Q

Charter Flight

A

An A/C “rented” by a group for its own use. A charter flight may operate on or off the Spirit system as long as the destination city has approved airport facilities.

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34
Q

Check-in Time

A

The time a FA is required to report for duty

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35
Q

CIDS

A

Cabin Intercommunication Data System. Computer system on airbus a/c used to control and display cabin functions for customers and Crew. These include cabin lighting, interphone, door status indication, emergency signals, directional signals (i.e. fasten seatbelt), and FAP indications.

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36
Q

CLV

A

Crew Life Vest

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37
Q

CPR

A

Cardiopulmonary resuscitation

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38
Q

Critical phase of Flight

A

All ground operations involving taxi, takeoff, landing and all other operations conducted below 10,000 ft

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39
Q

Crew member

A

Person assigned to perform duty in an a/c during flight time

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40
Q

Crew O2 Mask

A

Full face flight crew oxygen mask

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41
Q

CRM

A

Crew Resource Management. The effective use of all available resources for crew members to assure a safe and efficient operation, reducing error, avoiding stress and increasing efficiency

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42
Q

CRO

A

Complaint Resolution Official

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43
Q

CRS

A

Child restraint system

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44
Q

CSA

A

Customer Service Agent

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45
Q

DH

A

Deadhead

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46
Q

Deicing

A

A procedure that removes frost, ice, slush, or snow from a/c surfaces

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47
Q

DEMO

A

Safety demonstration performed on every flight.

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48
Q

DHS

A

Department of Homeland Security

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49
Q

Direct Flight

A

A flight that has one flight number, but with one or more stops

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50
Q

DOD

A

Department of defense

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51
Q

Domicile

A

Base

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52
Q

DOT

A

Department of Transportation

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53
Q

EAP

A

Employee Assistant Program

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54
Q

DX

A

Dispatch. The department responsible for dispatching flights, determining suitability of operational facilities, and the safe operation of each flight

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55
Q

ECAM

A

Electronic Centralized Aircraft Monitoring. A system that monitors critical a/c systems and provides indications and warnings to pilots

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56
Q

ELT

A

Emergency Locator Transmitter

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57
Q

EMK

A

Emergency Medical Kit

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58
Q

EMT

A

Emergency Medical Technician

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59
Q

ESS

A

Employee Self Service. Spirit’s employee website (ess.spirit.com)

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60
Q

ETA

A

Estimated Time of Arrival

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61
Q

ETD

A

Estimated Time of Departure

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62
Q

EVAC

A

Evacuation

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63
Q

Exit Seat

A

A customer can reach an exit without entering the main aisle or passing an obstruction from an exit row seat

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64
Q

F

A

Denotes wingtip “fences”. Used to differentiate between a/c

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65
Q

F°

A

Fahrenheit

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66
Q

FA or F/A

A

Flight Attendant

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67
Q

FAA

A

Federal Aviation Administration

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68
Q

JS

A

Jump Seat

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69
Q

FAK

A

First Aid Kit

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70
Q

FAM

A

Federal Air Marshal OR Flight Attendant Manual

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71
Q

FAP

A

Forward Attendant Panel. Located by L1 and provides controls for all systems installed in the cabin

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72
Q

FAR

A

Federal Aviation Regulation

73
Q

Ferry Flight

A

Flight without customers (doesn’t need on duty FA crew)

74
Q

FFDO

A

Federal Flight Deck Officer. A pilot certified to carry a holstered firearm in the flight deck of a commercial airliner.

75
Q

FL

A

Flashlight

76
Q

Flight Crew

A

Pilots

77
Q

FO or F/O

A

First Officer

78
Q

FOM

A

Flight Operations Manual

79
Q

FPG

A

Fire Proof Gloves

80
Q

Fuselage

A

The body of the a/c

81
Q

FWD

A

Forward. Near the front of the plane

82
Q

Galley

A

Small area in cabin where food/snacks are stored.

83
Q

GEN DEC

A

General Declaration

84
Q

GMT

A

Greenwich Mean Time (aka Zulu Time)

85
Q

GSC

A

Ground Security Coordinator. This individual is responsible for the security of the a/c while at the gate.

86
Q

HALON

A

Halon fire extinguisher

87
Q

Half Weight

A

A child between the ages of 2 and 12

88
Q

HDQ

A

Headquarters

89
Q

Headwind

A

Winds that blow AGAINST the a/c inflight, slowing down the speed of the a/c

90
Q

Hub

A

An airport where a large percentage of airline’s flights connect

91
Q

IED

A

Improvised Explosive Device

92
Q

Inboard

A

Near or closest to the center aisle

93
Q

Inbound

A

Arriving at a destination

94
Q

FAIR

A

Flight Attendant Irregularity Report

95
Q

Lap Child

A

Child less than 2 years old (not counted in customer count)

96
Q

INOP

A

Inoperative (broken or not working)

97
Q

INTPH

A

Interphone. A handset allowing for calls between cabin crew and flight crew

98
Q

ISC

A

Inflight Security Coordinator. The Captain is always the ISC

99
Q

Jetway (Jetbridge)

A

Enclosed tunnel-like passageway between the a/c and the terminal gate

100
Q

JS

A

Jumpseat

101
Q

L1 (L2) (L3) (L4)

A

Designation for each cabin door on the left

102
Q

Lav

A

Lavatory. Bathroom

103
Q

Layover

A

A destination point where the crew spends time on the ground away from their domicile

104
Q

Leg

A

Any flight segment from one destination point to another

105
Q

LEO

A

Law Enforcement Officer

106
Q

LHS

A

Left hand side

107
Q

LL

A

Life line

108
Q

LOA

A

Leave of abscence

109
Q

LRBL

A

Least Risk Bomb Location

110
Q

LV

A

Life Vest

111
Q

LSU

A

Lavatory service unit

112
Q

MAX

A

Maximum

113
Q

Minimum

A

MIN

114
Q

MRT

A

Manual Release Tool

115
Q

MX (MAINT)

A

Maintenance

116
Q

N

A

Neo. Denotes wingtip “NEO and Sharklets”. Used to differentiate between a/c.

117
Q

NK

A

Spirit Airlines. Our two letter airline identifier

118
Q

NOI

A

Notice of Investivation

119
Q

Non-Rev (NR)

A

Non-revenue. Non-paying customer on a flight.

120
Q

NTSB

A

National Transportation Safety Board. Federal agency dedicated to the safe operation of transport-related industries

121
Q

O2

A

Oxygen

122
Q

O2 Mask

A

Oxygen Mask

123
Q

OAL

A

Other Airline

124
Q

OCC

A

Operation Control Center. The department that crews, schedules, loads and dispatches all of an airlines flight

125
Q

OE

A

Initial Operating Experience. A new F/A qualifying event. Minimum 5 hours

126
Q

OH

A

Overhead

127
Q

OHB

A

Overhead Bin.

128
Q

OPS

A

Operations. The office where information and station communications are received and processed.

129
Q

Outbound

A

Departing a destination

130
Q

OW (O/W)

A

Overwing

131
Q

OWE

A

Overwing exit

132
Q

OWWE

A

Overwing Window Exit

133
Q

PA

A

Public Address system

134
Q

PAX

A

Passenger

135
Q

PETC

A

Pet in cabin. Indicates on departure report

136
Q

PBE

A

Protective Breathing Equipment

137
Q

PED

A

Portable Electronic Device

138
Q

PIC

A

Pilot in Command

139
Q

PNR

A

Passenger Name Record

140
Q

POB

A

Portable Oxygen Bottle

141
Q

POC

A

Portable Oxygen Concentrator

142
Q

PSI

A

Pounds per square inch. A measure of pressure

143
Q

PSIC

A

Passenger Safety Information Card

144
Q

PSU

A

Passenger Service Unit

145
Q

PTT

A

Push to talk

146
Q

PWR

A

Power

147
Q

Qualified F/A

A

A person who has completed FA training, initial OE, and maintains currency through Recurrent Training

148
Q

R1 (R2) (R3) (R4)

A

Designation for each cabin door on right side of plane

149
Q

RAFT

A

Remote Life Raft

150
Q

Ramp

A

The area on an airport in which aircraft are parked

151
Q

RSA

A

Ramp Service Agent

152
Q

RHS

A

Right hand side

153
Q

RON

A

Remain Over Night. An inbound A/C that does not depart until the next morning/day. Aka Terminator.

154
Q

RT

A

Recurrent Training

155
Q

ROPES

A

Flight Deck Escape Ropes

156
Q

S

A

Sharklets. Denotes wingtip “Sharklets”. Used to differentiate between aircraft

157
Q

SIDA

A

Security Identification Display Area

158
Q

SK

A

Survival Kit

159
Q

SLV

A

Spare Life Vest

160
Q

SMS

A

Safety Management System

161
Q

SOP

A

Standard Operating Procedures

162
Q

SRS

A

Safety Reporting System

163
Q

SSI

A

Security Sensitive Information

164
Q

Sterile Flight Deck

A

The times during which attempts to communicate with Flight Deck are prohibited unless in a matter of safety. (Between block out to 10,000’ & descending through 10,000’ to block in)

165
Q

Tarmac

A

Paved portion of the secured airport area other than the ramp area, including runways, taxiways, and remote areas

166
Q

Tailwind

A

Winds that blow in the direction of the flight, pushing the a/c forward and increasing speed

167
Q

TIM

A

Tying, Inflating, and Mooring

168
Q

TO (T/O)

A

Takeoff

169
Q

TSA

A

Transportation Security Administration

170
Q

TUC

A

Time of useful consciousness. Indication of time available for cognitive functions following a decompression.

171
Q

Turbulence

A

A term used to describe irregular movement in a/c

172
Q

UM

A

Unaccompanied Minor. A child between 5 and 14 traveling without an adult (only accepted for domestic travel)

173
Q

WCHR

A

Wheelchair customer. Indicated on passenger manifest

174
Q

WX

A

Weather

175
Q

X

A

Spaceflex. Denotes configuration “Spaceflex”. Used to differentiate between a/c.

176
Q

XCM

A

Extra Crew Member. Used when describing a jumpseater in the flight deck

177
Q

XFA

A

Extra Flight Attendant. Used when describing a jumpseater in the cabin.

178
Q

Z

A

Zulu. Another name for Coordinated Universal Time

179
Q

UTC

A

Coordinated Universal Time (aka Zulu time)

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