Terminology Flashcards
0
Q
Csa
A
Customer service agent
1
Q
Comat
A
Company material
2
Q
Csm(1)
A
Customer service manager
3
Q
Csm(2)
A
Customer service manual
4
Q
CSS
A
Customer service supervisor
5
Q
Dg
A
Dangerous goods
6
Q
Dot
A
Department of transportation
7
Q
Eta
A
Estimated time of arrival
8
Q
Etd
A
Estimated time of departure
9
Q
FAA
A
Federal aviation administration
10
Q
Far
A
Federal aviation regulations
11
Q
Mod
A
Manager on duty
12
Q
Psa
A
Passenger service agent
13
Q
Rsa
A
Ramp service agent
14
Q
Tsa
A
Transportation security administration
