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travel agency > Terminologies > Flashcards

Terminologies Flashcards

1
Q

A percentage of a published rate or gross fare which is paid to the reseller by the principal supplier to the service

A

Commission

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2
Q

Numerous operation of a charter or a tour package with a minimal time between the departure of one group and the arrival of the next one

A

Back-to-back

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4
Q

A commercial company providing scheduled air transportation and made up of its equipment personnel and array of facilities

A

Airline

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5
Q

A person who travels primarily for business purposes

A

Business traveller

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6
Q

A document generated by an air carrier as proof of payment and detailing the flight information of a scheduled air journey by the bearer

A

Air itinerary Receipt

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7
Q

When a paying passenger with conformed reservation duly ticketed with valid documentation is not accommodated on a flight

A

Deprived boarding

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8
Q

All effects and personal property of a passenger necessary for his comfort and convenience in connection with a trip

A

Baggage

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11
Q

The full price of a room with matrimonial bed for two persons

A

Double room rate

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12
Q

A pre-arranged tour accompanied by a tour escort throughout. Also called “Escorted tour “

A

Conducted tours

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13
Q

Processing of departing passenger with an evidence of confirmed reservations and payment tagging of bags and presentations of valid travel documents

A

Check-in

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14
Q

A contract between the passenger and the airline for the carriage of the passenger and his baggage over a certain rouse

A

Air ticket

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18
Q

A large road vehicle that provides services for individually ticketed passenger

A

Bus

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19
Q

A fare from a point or origin back to the point of origin passing by one or more intermediary points

A

Circle fare

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20
Q

Air travel by a class superior to economy but lower than first class service

A

Business class

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21
Q

Detailed receipt of a trvel transaction on the airlines database which can be availed of upon presentation of proof of identity by the passenger

A

Electronic ticket

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22
Q

A segment on an ongoing journey which requires a passenger to change aircraft

A

Connecting flight

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23
Q

Category of service provided by a public transportation company

A

Class

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24
Q

A duly franchised public transportation company

A

Carrier

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26
Q

Bags carried on the same craft as a passenger

A

Accompanied package

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27
Q

A form issued by TMCs and tour operators specify services to be provided to the bearer all chargers stipulated therein will be charged to the issued it is surrendered to the supplier in exchange for the services mentioned also known as tour voucher

A

Exchange voucher

28
Q

An option sub tour with corresponding extra charges to the buyers of a tour packages it may be availed of before or during or after the basic tour package

A

Extension

29
Q

Travel by individuals on official corporate business

A

Corporate travel

31
Q

When a passenger is not allowed to board a flight due to insufficient or improper travel documentation

A

Denied boarding

32
Q

A fee collected for the carriage of baggage over and above the baggage allowance

A

Excess baggage charge

34
Q

A list of wholesale rates distributed in confidence so travel management companies and wholesalers by tour operators

A

Confidential tariff

36
Q

A fare that below two or more combined fares of one way sectors

A

Excursion Air fare

37
Q

A sea voyage for leisure

A

Cruise

39
Q

A trip from the place of lodging to a destination departure point also referred to as transfer in

A

Departure transfer

40
Q

A contract for the exclusive use of air sea and land transportation equipment on a soecific date sector or itinerary

A

Charter

41
Q

An additional bed placed in a room to accommodate an additional guest

A

Extra bed

42
Q

The luggage by weight volume or number of piecesnthat exceeds the baggage allowance set by the carrier

A

Excess baggage

43
Q

To off load passenger from a flight or trip

A

Bump-off

44
Q

The ultimate stopping place according to the contract of carriage in a ticket

A

Destination

45
Q

a negotiated net rate granted to tour operators by suppliers

A

Contracted rate

46
Q

A journey during which the passenger does not have to change planes

A

Direct flight

47
Q

An individual traveling within his own country for leisure puposes

A

Domestic tourist

49
Q

An assignment of two unrelated persons to share one twin room

A

Double up

50
Q

The fare for service lower than business but higher than budget class

A

Economy fare

51
Q

A day tour lasting no more than 16 hours

A

Excursion

52
Q

A receipt issued by the airline to a passenger evidence of payment for excess weight on baggage

A

Excess baggage

53
Q

A tour organized by an educational or training institution for its students or trainees to experience a destination and provide learning opportunities

A

Educational tour

56
Q

A tour put together according to the specification of a client

A

Ad Hoc tour package

57
Q

The change of details on a confirmed reservation

A

Amendment

59
Q

an operator of tour packages within a country for residents of that country

A

Domestic tour operator

64
Q

An employee of a TMC/Tour operators or accommodation establishments who assist arriving and departing guest

A

Airline representatives

70
Q

A tour from a destination gateway to a place if lodging also referred to as “transfer in”

A

Arrival transfer

76
Q

An operation form requesting space or services from a suppliers. Also known as a “Reservation Request”

A

Booking order

78
Q

An alphanumeric identification use by travel agents and tour operators all over the world that refers to a specific air carrier

A

Airline code

83
Q

An operation form which contains all the pertinent travel or tour informations data and status of the client

A

Booking card

travel agency (1 decks)

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