Term Test Flashcards
3Cs
customer, company, competition
STP
segmentation, targeting, positioning
POD and USP
Point of differentiation and unique selling proposition
PESTL
external market environment: political, economic, socio-cultural, technological, legal
4 Ps
Price, place, product, promotion
Sport Marketing
specific application of marketing principals and processes to sport products and to the marketing of non-sport products associated with sport
7 Factors driving the importance of sport marketing
image transfer, accessibility of sport, emotional connection, opportunities, corporate interest in sponsoring sport, consumers’ receptive spirit at sporting events, specific targeting ability
Participant consumption behaviour
actions performed when searching for, participating in and evaluating the sports activities consumers feel will satisfy their needs and desires.
Fanatics
most visible and enthusiastic sport consumers
Loyalists
die-hard loyal fans willing to pay top $
Starstruck
passionate about a particular sports star
Socialites
socializing though sport
Opportunists
entertainment seekers
Disinterested
vaguely aware, little interest in sport
Levels of connection with sport
Awareness, attraction, attachment, allegiance
Consumer gateways to sport
participation, attendance / spectator, media, word of mouth, influencers
Decision-making process
problem recognition, info search, alternative evaluation, participation, post-participation evaluation
Socialization
process by which people assimilate and develop skills, knowledge, attitudes, and other equipment necessary to perform various social roles.
Three forms of involvement
behavioural, cognitive, affective
Commitment
frequency, duration, intensity of involvement in a sport, or the willingness to invest money, time, and energy in sport involvement.
Criteria for effective segmentation
responsiveness, measurability, accessibility, sustainability
Bases of segmentation
demographics, psychographics, product benefits, product usage (80-20 rule)
Three steps of segmentation
identify total market, divide into smaller mutually exclusive groups, segment-by-segment analysis / buyer behaviour analysis
Segment-by-segment analysis
who, what, when, where, why, how
Three ways to target markets
single targeting, multi-segment targeting, combined targeting
Sponsorship
an investment in cash or kind in an activity in return for access to the exploitable commercial potential associated with that activity
Sponsor
investor who provides resources and in return seeks promotional value and fulfilment of other business objectives
Sponsee
property that receives resources and most often seeks to achieve its own objectives from the association
Affiliates
intermediaries that support the sponsor-sponsee relationship (benefiting charity, event manager, facility provider, promotional agency)