Term 1 Flashcards
Change
to transform or become different.
Quality of life
your level of personal well-being and satisfaction with your life, what the conditions of your life are.
Stress
pressure, nervous, tension and anxiety, constant worry, strain.
Anxiety
worry, nervousness or unease.
Stressors
things that cause stress or pressure.
Personality
qualities, actions, behaviour and attitude that make a person unique.
Examples of physical stress
- Lack of physical exercise
- Physical or sexual abuse
- Illness
- Injury
- Hunger
Examples of emotional stress
▪ Constant worry
▪ Nervousness
▪ Anxiety
▪ Jealousy
▪ Anger
Examples of environmental stress
- Pollution
▪ Air pollution (traffic)
▪ Water pollution (waste from factories) - Natural disasters
▪ Fire, floods & droughts
Examples of social stressors
Family & society
− divorce or death in the family
− family responsibilities
− family pressure to succeed
Friends and peers
- peer pressure
- breaking up a friendship or relationship - loneliness
adrenaline
a chemical messenger called a hormone that is released into the blood system in reaction to stress; it increases the heart rate and blood pressure.
Eustress
positive, good and necessary stress.
Distress
negative, harmful bad stress.
signs of stress
▪ Diarrhea/ upset stomach
▪ Rapid heartbeat
▪ Bleeding ulcers
▪ Sweating too much
coping mechanisms
ways to handle or deal with stress.
Management techniques
ways to deal with or manage and prevent stress.
conflict
disagreement, argument, fight.
resolution
solution, agreement.
interpersonal
a disagreement between two or more people.
intrapersonal
when you think about something, wrestle with it and have inner conflict.
Conflict Resolution Skills
Use I- statements: let the other person know how you
feel and respond to the problem using -I statements:
e.g. I feel that you do not understand me when…
o Keep your feelings under control: Keep your feelings
under control so that you do not hurt the person
physically or emotionally, talk and do not shout.
o Do not accuse: Try not to blame the other person.
Accept the conflict and deal with it
Assertive
being able to say what you want in a logical and polite way.
Negotiate
to talk through a conflict and to reach an agreement; trading with words.
Mediate
to keep peace between people who are in a conflict situation.
