Telephone Switchboard Final Flashcards
Past/Present
10-20s (past)
10-30a (present)
Recorded in the commands Telephone Message Log
Telephone messages containing Department Business
Who may make entries into the telephone message log
T/S operator, desk officer, station house clerk, or other designated member of the command
Ro-To—Log
Will check to see participating tow companies and who is next on list
How and when to complete Highway Condition Record
WEEKLY
And is used to record all requests for physical services
Examples of physical services
Traffic Light Out Icy Road way Potholes Dead Animals on Street Flooded streets
Automatic call sequencer
Acts as the “answering machine”
Enables the CO to monitor main answering point of precinct
Assists the TS Operator in determine order in which calls are received
Plea Bargining
Part of the legal process
Two telephone systems used within the Department
Intelipath II System and Centrex System
Most Widely and Commonly Used system
Cisco
Crimes in Progress
Happens within 5 minutes or less
Perp is still in the area
Designated “30” series
Crimes in past
Have occurred more than 5 minutes ago
Designated “20” series
Codes for final disposition
Serve two purposes
Codes for final disposition purpose 1
They are transmitted over the radio by officers on patrol to terminate either emergency or non emergency calls
Codes for disposition purpose 2
They are listed in the appropriate column of the TSL for service calls that were originated by the TS operator
All calls for crime Past or Presenr
Received by the TS Operator will be forwarded to 9/11
Each precinct has its own telephone number with which to contact 9/11
When calling in a job to central it is important to include the following info (NATN)
Name Address
Telephone Number
When calling a job to central it is important to include the following info (CCTC)
Crime Classification
Type of Crime (robbery,assault,etc)
When calling a job to central it is important to inlxis the dolllwonf info (TOC)
Time of occurrence
When calling a job to central it is important to include
DOP
Description of Perpetrator (Race Gender height weight build
;
Description of clothing;
Weapon
What is the difference between determine a Crome in progress or crime in past
Five minites
What is one purpose of the final disposition
They are transmitted over the radio by police officers on patrol to terminate either emergency or non emergency calls
Automatic Call Sequences serves three purposes in all precincts which purposes does it serve
Enables the CO to monitor the performance of all the main answering points in the command;
AND
Assists the TS Operator in determining the order in which calls are received and provides a visual display of all the numbers in calls waiting
Once you have received a message what information will you write to the RIGHT of your name?
Sent by: members name and rank (PAA Doe)
