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CAFM - Information Management > Telematics > Flashcards

Telematics Flashcards

1
Q

What are vehicle fleet telematics?

A

Combination of computer, IT infrastructure, wireless technology and GPS to provide vehicle tracking and location.

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2
Q

Give some examples of in vehicle telematics devices.

A

Wireless hardware with antenna for wireless data network, usually dedicated and installed within the vehicle, includes GPS for location, time, and direction information.

It might also be a laptop with wireless connectivity, generally used for navigation, work orders, and emails.

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3
Q

What types of information can be provided through GPS?

A

Latitude, longitude, time stamp, and direction of travel for vehicle location information.

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4
Q

What does the accuracy of the GPS location calculated depend on?

A

Depends on the number of satellites in view and the dispersion of their angles relative to the receiver.

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5
Q

What is the minimum number of satellites needed to determine the location of a receiver?

A

A minimum of 4 satellites must be visible to the receiver.

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6
Q

What is a differential correction system?

A

Requires a second receiver tuned to the signal of a stationary base station on the ground, even if relayed by communications satellite. It eliminates inaccuracies introduced by the atmosphere, signal noise, and clock drift.

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7
Q

What are the three categories of telematics uses that are typical in a fleet environment?

A

Vehicle management
driver safety
location-based dispatching

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8
Q

How might the use of telematics benefit the capturing of vehicle odometer readings?

A

Automatic odometer input
idling reduction
fuel reduction
vehicle utilization
theft recovery

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9
Q

What are the benefits of using telematics over paper-based pre-trip inspection forms?

A

Compliance to legislation
identify and fix defects more timely and consistently.

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10
Q

What are the advantages to using telematics in order to help dispatch fleet drivers?

A

Reduction in distance and fuel per job, improved productivity, customer satisfaction.

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11
Q

What are some challenges that should be considered at the beginning of the procurement process?

A

Many options available
need for clarity on business requirements
evolving technology
significant effort required for vendor research

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12
Q

What is a feasibility study and why is it done?

A

High-level steps after fact-finding research and business requirements have been completed
done to assess benefits vs cost or the ROI of telematics.

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13
Q

Why is an executive champion needed during the procurement process?

A

For overcoming organizational challenges
change management leadership
budget allocation.

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14
Q

What should be some of the evaluation criteria for RFP responses?

A

Price
functionality to meet business requirements
existing customer base with similar requirements

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15
Q

List the five steps in the procurement process.

A

Feasibility study
Executive and stakeholder review
Executive champion and budget review
RFP
Evaluation: RFP response, demo, interview.

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16
Q

How might you be able to win support from stakeholders?

A

Define use cases and document business requirements
run a technology pilot to obtain metrics
set achievable goals
quantify benefits.

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17
Q

How might you be able to solve the concerns of employees?

A

Proactive dialogue with union
clear communication about data retention and use
reassurance about data use for coaching.

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18
Q

What are some approaches to help manage business and operational changes (in regards to telematics)?

A

Early engagement of impacted groups
change management including training and process mapping

19
Q

List some approaches that might help with telematics implementation.

A

Plan for installation during evenings and weekends
ensure SLA is precise
plan time for data validation prior to service launch.

20
Q

What is a track and trace application?

A

The display of real-time vehicle location on an electronic map, usually on a web platform.

21
Q

What are the core functionalities of a track and trace system?

A

Vehicle location
vehicle speed and location
ability to run a history or ‘snail trail’
identify general vehicle activity.

22
Q

Why might you want drivers to sign in to use a vehicle?

A

Difficult to identify which driver is in which vehicle.

RFID tech (keyfobs and cards) and smartphone applications allow drivers to sign into the vehicle.

23
Q

What is Geofencing and what is its purpose?

A

A defined area on the map with a given location defined by geo coordinates, capturing information when a vehicle enters or exits.

24
Q

List examples of Geofencing events.

A

Tracking when vehicles leave and return from the main yard, receiving alerts if someone leaves a defined service area, tracking arrival/departure times.

25
Q

What types of vehicle diagnostic data can be accessed through the use of telematics?

A

VIN
Odometer
engine hours
malfunction indicator lights
fuel levels
battery voltage
oil pressure
RPM

26
Q

What key areas can telematics help to monitor driver behavior in?

A

idle time monitoring
speed monitoring
harsh braking/acceleration/swirling.

27
Q

How can telematics help facilitate vehicle inspections?

A

A smartphone or tablet can be added to the telematics system for drivers to key in inspection findings with real-time notifications to maintenance staff.

28
Q

What benefits can access to location data bring to your fleet?

A

Optimizing utilization of your fleet
improved customer service
driver management.

29
Q

What are the benefits of using telematics to monitor meter readings?

A

Eliminate need for manual collection
obtain PM schedule based on accurate meter reading
eliminate costs from over or under maintaining vehicles.

30
Q

What benefits can come from capturing various vehicle parameters such as RPM and fuel levels?

A
  • Monitoring RPMs allows focus on driver training
  • monitoring fuel levels identifies vehicles operating out of normal consumption range.
31
Q

How will the capture of DTC (diagnostics trouble codes) help facilitate fleet operations?

A

Real-time alerts to mechanics based on DTC presence, ensuring vehicle issues can be prioritized.

32
Q

What are premarket telematics solutions?

A

Telematics installed at the factory level.

33
Q

What is OnStar and what services does it offer users?

A

GM product providing subscription-based communications, in-vehicle security, hands-free calling, turn-by-turn navigation, and remote diagnostics.

34
Q

What is Ford SYNC and what services does it offer its users?

A

Ford product allowing drivers to talk, navigate, and listen to music hands-free, utilizing sophisticated electronics including GPS.

35
Q

What is a passive vehicle location device?

A

Records and stores data but the data stays on the device until retrieved, requires a power source.

36
Q

What is the main benefit of a passive system?

A

Eliminates the cost of a monthly data plan, allows for higher resolution of data collection.

37
Q

What is the disadvantage of passive devices?

A

Data is always after the fact, general customer service benefits are not available.

38
Q

What is an active vehicle location device?

A

Sends data automatically in real-time or programmed intervals
sends data after specific events.

39
Q

What is a compact telematics device and what are the advantages of it?

A

Compact hardware that can be installed by plugging into OBDII standard equipment, easier to install in medium and heavy-duty trucks.

40
Q

What is the disadvantage of a compact telematics device?

A

Can be easily tampered with by the operator.

41
Q

What is a ‘Black Box’ event data recorder (EDR)?

A

Records data such as throttle, brake pedal position, steering angle, speed, and impact sensor, may be integrated into the airbag control module.

42
Q

What are battery powered only telematics devices?

A

For non-powered assets, fully self-contained, weatherproofed units with battery life estimated from 3-7 years.

43
Q

What challenges are presented if using consumer devices as a telematics solution?

A

Difficult to find compatible devices
technology changes may pose maintenance challenges
devices can be switched off
no sensor inputs are possible.

CAFM - Information Management (4 decks)

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