Tech02

Question 1

You are installing a DSL modem in your home. After you
connect the modem to the phone line and power it on, the
“Sync” light on the modem starts blinking but doesn’t turn

Answer 1

B) Disconnect and reconnect the phone line to ensure it’s
properly connected.

Question 2

You have completed the physical installation of
the DSL modem, and the modem is powered on.
However, you are unable to access the internet.

Answer 2

A) The modem needs to be configured with the
internet settings provided by your ISP.

Question 3

During the DSL modem installation, you notice
that there is significant “line noise,” causing
interruptions in your internet connection. What is
the best way to resolve this issue?

Answer 3

B) Install a DSL filter on the phone line to reduce
interference.

Question 4

You are installing a DSL modem in your office. After
completing the installation, you notice that only one
computer can access the internet, but the other
computers cannot connect. What is the most likely
problem?

Answer 4

B) The other computers are not configured with the
correct IP settings.

Question 5

You are installing a DSL modem, and the installation
guide mentions that you need to use a DSL filter.
However, the filter is not provided. What should you do?

Answer 5

C) Contact your ISP to request the DSL filter.

Question 6

After installing your DSL modem and completing
all the necessary steps, the modem’s “Internet” light
remains off. What is the most likely reason?

Answer 6

A) The modem has not yet been activated by the ISP.

Question 7

You are troubleshooting a DSL installation, and the
modem is showing a “No Sync” light. What should
you check first?

Answer 7

C) The phone line connection to the modem.

Question 8

You’ve installed your DSL modem, but the internet
speed is much lower than expected. What could be
the most likely reason for this?

Answer 8

B) You are too far from the service provider’s central
office, causing signal degradation

Question 9

You’ve installed a DSL modem, and everything
appears to be set up correctly, but you’re still unable
to connect to the internet. What should you check
next?

Answer 9

B) Confirm that the ISP service has been activated.

Question 10

You’ve installed the DSL modem, and it is
working correctly. However, you want to connect
additional devices to the internet. What should you
do next?

Answer 10

B) Use a router to distribute the internet connection
to multiple devices.