Teamwork And Production Flashcards

1
Q

The movement of goods from the farmer to the retailer forms part of the…

A

Supply chain

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2
Q

What document is issued by the supplier, and used by the business to check quantity delivered is correct quantity ordered.

A

The invoice

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3
Q

All invoices are paid by the…

A

Finance department

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4
Q

What is the aim of the stock control systems?

A

To maintain correct INVENTORY levels

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5
Q

what stage means that members QUESTION each others ideas and opinions?

A

Storming

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6
Q

What stage is it when all members are COMBINED to form a group that works towards a COMMON GOAL?

A

forming

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7
Q

what types of formal teams are there?

A

Problem solving and multi disciplinary teams

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8
Q

What tool helps the team to look at the tasks at hand and how to perform them systematically?

A

Project planning

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9
Q

What is the term called when the employees are not committed to the team?

A

Dead wood

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10
Q

What is the term called where group members are fimiliar with eachother and NO LONGER CHALLANGE EACHOTHER?

A

Group think.

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11
Q

Purchasing vs procurement:

A

Purchasing: PHYSICAL ACT of buying goods and services for ALL departments of the business.

Procurement: ENTIRE PROCESS OF SELECTING SUPPLIERS, and DETERMINING TERMS AND CONDITIONS of CONTRACTS

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12
Q

What are the FIVE criteria that the purchasing and procurement manager must assess to select a potential supplier?

A
  1. Price (must be a reasonable price)
  2. Capacity (warehouse must have enough space for storage of goods)
  3. Reputation (must be ETHICAL and reliable. Brand image reflects reputation
  4. Support (must have measures in place to ensure safety eg: CCTV cameras)
  5. Labour ( all labour must be ethical and work towards shared goal)
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13
Q

Explain FOUR types of STOCK referring to the clothing retail in South Africa.

A
  1. Raw materials (products extracted in primary sector eg: silk, cotton)
  2. Semi finished goods (goods processed but not ready for final consumption eg: denim material)
  3. Finished goods (goods ready for final consumption eg: Levi jeans)
  4. Maintenance stock (consumed within business eg: cleaning materials and sewing machine oil)
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14
Q

What are the implications FOR SHOPRITE if a supplier does NOT deliver on time?

A

The demand of the customers needs will not be met, therefore the brand image will be tinted and reputation aswell.

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15
Q

What is EPOSSE and WHY does it make purchasing easier for S.A. stores?

A

Electronic Point of Scale and Scanning Equipment.

= helps to record sales of each product, calculating how much stock is on hand. THIS + THE DEMAND ANALYSIS= DETERMINES HOW MUCH STOCK NEEDS TO BE PURCHASED!!!

(This makes it easier for the store because it shows the business how much stock is on hand and how much stock they need to purchase to fulfill the customers demands. )

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16
Q

What is JIT and WHY is this an important factor for stores to consider when selecting a supplier?

A

Just. In. Time. System:

= purchasing department plans + controls different purchasing activities so products arrive at business JUST BEFORE they are NEEDED.

ADVANTAGE: REDUCES STORAGE AND STOCK MANAGEMENT COSTS

17
Q

Economic principle:

A

The PURCHASING and STOCK HOLDING COSTS are kept as LOW as possible to ensure MAX. PROFIT!

ADVANTAGE: IMPROVES PROFITABILITY!!

18
Q

name FOUR people team roles:

A
  1. CONTRIBUTER: participates in teamwork= gets team to focus on task
  2. COLLABORATOR: emphasizes big picture and realistic goals = keeps team on track
  3. COMMUNICATOR: encourages positive relations between team members = works together as a team to achieve goal in business
  4. CHALLANGER: member not afraid to push team and asks tough questions =encourages team to take responsibility for actions
19
Q

What is the purchasing cycle:

GIVE A BRIEF DESCRIPTION OF EACH

A
  1. Identify business need

(Continuous research, in depth details on WHAT should be ordered= new tech= best quality product)

  1. Assess and select best supplier

(Price, capacity (space), support, labour, reputation, delivery, P6F)

  1. Place order
    (EPOSSE, Ensuring goods are delivered with a follow up)
  2. Receiving goods ordered

(Ensuring quality good, not damaged, and right quantity before signing it’s good)

  1. Assessing orders against invoice

(Purchasing function checks goods ordered have been received)

  1. Send resources to departments warehouses

(Sent to warehouses to production department to insure channel is in place)

  1. Receiving of goods ordered
    ( ensuring product quality is good and not damaged with the right quantity before signing)
  2. Assessing orders against invoice
  3. Send resources to departments warehouse
20
Q

What is stockpiling?

A

Process of ensuring sufficient stock is available when needed

21
Q

Wharehousing:

A

Storage of resources until needed by different business functions

22
Q

What are the 6 business functions?

A

General management, production, purchasing, marketing, finance, human resource, admin and public relations