Teams and Leadership

Question 1

Tuckman’s 5 stage model

Answer 1

1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

Question 2

Group think (8 factors)

IWBO - CSIM:

Answer 2

1. Feeling of invulnerability  excessive optimism and risk taking
2. Discounting warnings – That might challenge assumptions
3. Belief that the team is on the right track – members ignore the consequences of their actions.
4. Stereotyped view of outsiders (“enemies”)
5. Pressure to conform
6. Shutting down opposing ideas
7. Illusion of unanimity – don’t want to oppose cause you think you’re the only one
8. “mindguards” – defenders who shield the team from dissenting opinions.

Question 3

Ringelmann effect

Answer 3

Social Loafing

Free-riding

Question 4

Distributed Leadership

Answer 4

• Leadership qualities are unlikely to be found in one person, and must be shared throughout the team
• Different kinds of team, require different kinds of leadership at different times

Question 5

4 types of leadership

Answer 5

Envisioning
Organising
Spanning
Social leadership

Question 6

Envisioning

Answer 6

creating a strong vision of the purpose of the team that can easily be translated into a set of values (task and maintenance)

Question 7

Organising

Answer 7

Providing structure through a focus on details, deadlines, and structure (task & maintenance).

Question 8

Spanning

Answer 8

Managing relationships within the team, between the team and the outside world.
a. Coordinate the team’s activities

Question 9

Social leadership

Answer 9

Managing relationships within the team, between the team and the outside world.
a. Coordinate the team’s activities

Question 10

How does value shape attitudes?

Answer 10

3 criteria required for attitudes:

1. Persistent - developed an attitude likely to stick
2. Valance (some feeling, either positive or negative)
3. Direction (focus, attitude about something)

Question 11

Cognitive dissonance

Answer 11

The feeling of having different beliefs and thus conflict.

Question 12

How attitudes form behaviour

Answer 12

Behaviour: a persistent way of acting in response to a stimulus.

Emotional Component - Valance (positive or negative feeling)
Information component – Direction (where are my feelings directed, and facts about the feeling)
- Rationalising emotion.
Behavioural Component - Persistent (action)

Question 13

Job Satisfaction

Answer 13

1. Multidimensional

Question 14

Job Satisfaction

Answer 14

1. Multidimensional
   Comprises of multiple attitudes.
   e.g. job content, pay, promotion, supervision, co-workers, degree of autonomy.