Teams

Question 1

John Adair’s three specific sets of needs

Answer 1

• Group: Encouraging, peace-keeping, clarifying, standard-seeking.
• Task: Initiating, information seeking, diagnosing, opinion seeking, evaluating, decision making.
• Individual: Goal setting, feedback, recognition, counselling, training.

3 sets of needs all must be satisfied for effective performance. Situation dictates relative importance. Effective leader to identify & act on priority.

Question 2

Around the framework, Adair developed a leadership training as applied to group, task and individuals.

Answer 2

BECOME PD:

Briefing
Evaluating
Controlling
Organising
Motivating
setting an Example
Planning
Defining the task

Adair argues that perception of good leaders being ‘decision-makers’ is inadequate

Question 3

Forming

Answer 3

-Early stage. Impress personality on group, exploring aims, unclear objectives, time-wasting, not autonomous/efficient, resort to complex bureaucratic procedures

Question 4

Storming

Answer 4

-Open conflict, changes to objectives, more realistic targets & trust.

Question 5

Norming

Answer 5

-Settling down. Agreement about work sharing/individuals requirements & expected outputs. Less enthusiasm but norms & procedures evolve.

Question 6

Performing

Answer 6

-Groups work to perform tasks. Growth & development no longer hinder group.

Question 7

Determine whether a team was effective or ineffective? QUANTIFIABLE

Answer 7

RAAOQIS

• Rate of labour & turnover
• Accidents
• Absenteeism
• Output/productivity
• Quality
• Individual targets
• Stoppages/interruptions

Question 8

Determine whether a team was effective or ineffective? QUALITATIVE

Answer 8

TUUCIGC PUDDM

• Targets (commitment)
• Understanding group work
• Understanding group roles
• Communication/trust
• Idea sharing
• Generating good ideas
• Constructive criticism
• Problem solving of issues
• United consensus
• Decisions (active interest)
• Develop abilities in work
• Motivated when leader absent