Teams Flashcards

1
Q

What are the skills required of team members to make a good team?

A
  • Co-operate, respect each other and share ideas
  • Listen and show support to others
    -Accept responsibility for their tasks within the team
    -Be able to resolve conflict
    -Good communication skills
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2
Q

Features of an effective team

Describe a good team leader

A

A leader who can motivate, empower and resolve conflict quickly and fairly.

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3
Q

Features of an effecitve team

Describe a clear shared purpose, role and goal

A

Team members should believe in the goal and want to contribute towards its completion.

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4
Q

Features of an effective team

Describe small size

A

4-6 members with a variety of personalities, age and experience.

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5
Q

Features of an effective team

Describe a shared attitude to risk

A

A similar attitude to risk taking is useful to avoid conflict amongst the team.

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6
Q

Features of an effective team

Describe interdependency

A

The team members should be able to rely on each other in times of difficulty in reaching individual goals

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7
Q

Features of an effective team

Describe open and transparent communication

A

Team members who can communicate well with each other and trust that their opinions will be heard and valued.

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8
Q

Features of an effective team

Describe shared knowledge and skills

A

Knowledge and skills should be shared amongst the team to allow work to progress smoothly even if some members are absent.

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9
Q

Features of an effective team

Describe time together

A

The team should be given time and opportunity to develop both inside and outside of the business.

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10
Q

Features of an effective team

Describe stage in team formation

A

Teams in the performing stage of tuckmna will operate the most effectively.

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11
Q

Skills & Benefits of a good team leader

A
  • Helps to promote positive atmosphere/good staff morale
  • Provides good communication channels
  • Helps ensure deadlines are met through effective monitoring
  • Effectively manages all types of people to avoid conflict within a team
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12
Q

Tuckmans stages of team formation

Describe forming

A

Team members are selected and introduced to eachother

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13
Q

Tuckmans stages of team formation

Describe storming

A

Memberscompete for roles within the team. There could be power struggles and disputes as memebrs secure their role in the team

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14
Q

Tuckmans stages of team formation

Describe norming

A

Team members start to undertake tasks and solve problems. Any conflict is resolved at this stage.

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15
Q

Tuckmans stages of team formation

Describe performing

A

The team is now settled and functioning highly

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16
Q

Tuckmans stages of team formation

Describe Adjourning

A

Most of the teams goals have been achieved. Individual ream members may be assigned to other teams unless there is ongoing responsibilty the team will be disbanded/

17
Q

Belbins Team roles

Describe the Specialist

A

The team member with specialist skills

18
Q

Belbins team roles

Describe the ideas person

A

The imaginative team member with the ability to solve problems

19
Q

Belbins team roles

Describe the motivator

A

The member who drive the team forward and overcomes the obstacles

20
Q

Belbins team roles

Describe the organiser

A

The member who plans, coordinates, makes decisions, delegates and brings the task together

21
Q

Belbins team roles

Describe the implementer

A

The person who is keen to get started and turn ideas into actions

22
Q

Belbins team roles

Describe the checker

A

The one who monitors the work of the team and makes sure it’s done correctly

23
Q

Belbins team roles

Describe the finisher

A

The person who keeps an eye on deadlines

24
Q

Belbins team roles

Describe the go getter

A

The team member who develops contacts “ networks” and can access resources that others can not.

25
Q

Belbins team roles

Describe the team player

A

The member who cares about others and tries to minimise conflict between team members.

26
Q

Benefits of teams to individuals

A
  • Can learn skills from others in the workplace and as a result of this, may have better chance of promotion/pay increases.
  • May feel more motivated and less likely to be stressed as they are not held individually accountable for a decision. This may also encourage team members to take greater risks and try out new ideas.
  • Increased feeling of self-worth may be experienced through being part of a team.
  • May feel more supported in the workplace.
  • May experience greater job satisfaction as they can confidently complete tasks.
27
Q

Benefits of teams to the organisation

A
  • Better ideas generated as a result of team working together, this makes the team more competitive and productive.
  • Employees may become multi-skilled as they work with each other which reduces the impact on productivity of a team member being absent.
  • Can reduce staff turnover and absence as staff feel more motivated as part of a team.
  • Well-functioning teams require less supervision which could reduce management costs in the organisation.
  • As teams are more likely to take risks, the organisation may gain a competitive edge.
  • Reduced staff turnover reduces the cost of recruitment and training.
28
Q

Technology in teams

Describe intranet

A

The computers are linked within an organisation and files can be accsed by multiple users. This would allow for different members of teams to see and use documents required

29
Q

Technology in teams

Describe presentation software

A

PowerPoint and Google Slides can be used to present information to the team. Animation, sound and graphics can help maintain interest.

30
Q

Technolgy in teams

Describe Ediary

A

Can be used to schedule team meetings and check when other team members are available

31
Q

Technolgy in teams

Describe Whattsapp/instant messaging

A

A text messaging service allows team members to quickly communicate with each other 24/7 and across locations.

32
Q

Technology in teams

Describe E-mail

A

Can be used to aid communication between team members. Documents can be shared
Read receipts issue.