TEAMBUILDING Flashcards
What are the three key drivers of motivation?
Autonomy, Mastery, Purpose
What is Autonomy?
The need of people to have control over what they do, when they do it, who they do it with, and how they do it
Organizations can support autonomy by giving people real control over various
aspects of their work — whether it’s deciding what to work on or when to do it.
What is Mastery?
The desire of people to become good at specific task(s). This mindset requires dedication and hard work but also the space to learn and practice.
Employers should look at calibrating what people must do by looking at what
they can do. If the must-tasks are too difficult, people will become worried and
feel out of their league. If the must-tasks are too easy, they’ll will get bored
What is Purpose?
People are motivated by the fact that they are doing any task for a reason, often an altruistic (selflessness) reason
People who find purpose in their work unlock the highest level of the motivation and are motivated to pursue the most difficult problems.
What is the impact of happiness and motivation on performance?
Happier and more motivated team members are more productive, and productive people are usually happy, making for a successful initiative
Why is feedback important?
Effective and timely feedback helps leaders deal with individual performance problems and corrective issues. This builds accountability, encourages productivity and ensures that poor or misplaced performers are dealt with quickly, additionally regular feedback strengthens an individual’s performance and encourages development.
What are the 4 steps to giving feedback?
1 - Describe concrete observations
2 - Explain what is does to you
3 - Wait and listen to clarifying questions
4 - Give concrete suggestions OR recognition /incentive
What are the 4 steps to receiving feedback?
1 - Listen without interruption 2 - Avoid discussion or excuses 3 - Check there is clear understanding 4 - Recognise other persons position ->Thank him/her ->Determine whether feedback is applied
What’s the role of constructive feedback?
It helps teams and individuals learn, improve and
innovate. Good feedback practices promote the exchange of alternative ideas and serves as a check against the tendency to rubber stamp ideas that are better rejected. It enables associates at all levels to honestly discuss successes and failures and to debate next-step options .
What are the suggestions for creating a high performing team?
1 - There isn’t a one size fits all - needs to be tailored to
your organisational needs
2 - Recruits must be well compensated, teams well-
structured and goals set according to business
priorities
3 - Retaining and training existing staff are just as
important
4 - A solid combination of all of these ingredients to build a
team that truly thrives
What is the role of stewardship in building a DevOps team?
Stewardship is helping create the right culture with approval from the top as well as involvement of the team members. It involves highlighting benefits of the suggested change instead of dictating adoption of given approach/change. it also requires taking decisions to let go of people who do not fit the team.
Why do we need to share wins?
Not everyone on the team will have exposure to the benefits of their more efficient environment, so the wins and their benefits should be regularly communicated team-wide. It allows the team to see the benefits and allows all members to be included in the success of the whole team
What is meant by smaller teams?
Teams should be (Amazon) “two-pizza” teams—small enough that everyone has a clear idea of each member’s contribution to the team, with visibility into the work being done.
Whats the benefit of smaller teams?
Having smaller, close-knit team helps maintain a strong culture and create very direct accountability.
How do you create shared objectives?
Management need to ensure that both Dev and Ops teams are aligned to a shared objective and not working on competing ones. If both are measured on shared objective then this is more likely to create cohesion and desired result.
