Team performance assessment Flashcards
1
Q
Define Forming?
A
When Team members get to know each other and accept their roles in the team.
2
Q
Define Storming?
A
When Team members confront each other with their different ideas.
3
Q
Define Norming?
A
When Team members accept each other and set common goals and values for the team.
4
Q
What is Team dynamic theories?
A
They help to distribute the tasks according to the roles of the individuals.
5
Q
Explain Grievance?
A
A formal complaint laid by an employee when one feels that they have been ill-treated by the employer.
6
Q
What is the criteria for successful team performance?
A
- Shared values,
- Interpersonal attitudes and behaviour,
- Communication
- Co-operation
7
Q
What is meant by Interpersonal attitudes and behaviour?
A
- Members have a positive attitude of support towards each other.
- Good interpersonal relationships will ensure job satisfaction
8
Q
What is meant by Shared values?
A
- Shows respect towards team members despite differences.
- Shows respect for the knowledge/skills of other members.
9
Q
Why is good Communication needed?
A
- Results in quick decisions.
- Quality feedback improves the morale of the team.
- Honest discussions lead to effective solutions of problems.
10
Q
What is meant by Co-operation?
A
- All members take part in decision making.
- Willingness to co-operate to achieve team objectives.
- Co-operate with management to achieve business objectives.
