Team Development Midterm Flashcards
1
Q
One of the most important factors of a work team
A
to have a clearly defined direction or purpose for an effective high quality work team
2
Q
ingredients to creating an effective work team
A
1- direction, objectives, goals, and purpose 2- open communication 3- active listening, sharing of ideas 4- well organized 5- clearly defined meeting objectives 6- sense of commitment by each member 7- pride, urgency, respect, loyalty 8- trust among members 9- balanced and shared leadership 10- work balanced 11- creative problem solving techniques 12- consensus decision making
3
Q
social loafing- in a large group
A
- individual effort declines as group size increases
- loss of personal accountability
- equity of effort
- motivational loss due to sharing of rewards
- loss of coordination as more people perform the task
4
Q
group think- large group
A
- occurs when a group values harmony and coherence over accurate analysis and critical evaluation
- causes individual members of the group to unquestioningly follow the word of the leader and its strongly discourages disagreement
5
Q
Large group
A
- usually 12 or more people
- single authoritarian leadership
- top down decision making
- communication can be difficult
- vague direction of goals
- groups often lack real pride or sense of purpose and commitment
- individuals roles may not be known
- too many levels of communication
6
Q
Small team
A
- usually 2-11 people
- leadership shared
- no voting on decision making
- communication more frequent
- specific, focused direction of goals
- objectives understood by all
- PURL (pride, urgency, respect, loyalty)
- ability to critique and evaluate team performance is easier and more honest
7
Q
Jones and Bearley model
A
1- Immature group
2- Fractioned group
3- Sharing group
4- Effective team
8
Q
immature group
A
- looks to leader for all leadership, direction, support, and work
- most of groups time will be spent in attempting to learn what organization expects of it as a functioning group
9
Q
fractioned group
A
- group’s activity will be characterized by leadership struggles, incomplete communication, arguments, and taking things personally
- confusion and concerns
10
Q
sharing group
A
- an open exchange of feelings, facts, ideas, preferences, and support will have been achieved
- less dissatisfied
- more defined and more clearly understood
11
Q
effective team
A
shared methods for solving problems will have been developed and there will be a strong feeling of pride in the teams accomplishments
12
Q
synergy
A
the combined action whose total effect is greater than the sum of the individual actions
13
Q
consensus
A
- a method of reaching decisions without voting
- discussion has occurred with each team member offering opinions and others listening
14
Q
Tuckman model
A
1- Forming 2- Storming 3- Norming 4- Performing 5- Adjourning
15
Q
Forming
A
- ice breaker stage
- uncertainty about individual roles
- goals unknown
