TCPA Flashcards
1
Q
What is TCPA?
A
Telephone Consumer Protection Act
2
Q
What is the purpose of TCPA?
A
To permit consumer to restrict unwanted sales/marketing calls
3
Q
Consumers can add their number to…
A
DNC. Do Not Call Registry (permanent)
4
Q
Who is exempt from the DNC registry?
A
- Political organizations
- Charities
- Telephone Surveyors
- Companies with which a consumer has an existing/established business relationship
5
Q
If someone asks to be placed on our internal DNC, we must honor that request within….
A
30 days
6
Q
Telemarketers must update and sync their internal call lists with the national registry every…
A
31 days
7
Q
How long must records be kept for telemarketing activities?
A
2 years
8
Q
What are the fines for violating TCPA?
A
$40,000 per violation
9
Q
Who regulates interstate calls?
A
FTC (Federal Trade Commission)
10
Q
Who regulates intrastate calls?
A
FCC (Federal Communications Commission)
