Tatica Comunication Must Knows

Question 1

What do we use tac coms ?

To gain …

Answer 1

To gain voluntary compliance

Question 2

What’s are the five foundation principles of using tat coms ?

Treated with …. D & G
Prefer to …. Ask
Want to know … why
Want to be …. Given

Answer 2

• Treated with dignity and respect
• Prefer to be asked rather then told
• Want to know why they have been asked to do somthing.
• want to be given options

Question 3

What are the three benefits of tat coms ?

Enhanced … s
Reduction in … str
Enhanced public ….. p p

Answer 3

Enhanced safety
Reduction in stress levels
Enhanced public perception

Question 4

As police you represent nz police - what does this mean ?

Answer 4

Entering the job with a professional manor , personal opinions to be left at home .

Question 5

What are the 7 principles of tat coms

Begin with a ….  ….. Response 
Always be ….  P
Always remain…  c
Listen ….. c
Finish every …..  Instru
treat others …..  how 
Ensure your verbal ….  And non ….. matches ….. de

Answer 5

• Begin with a low key response
• Always be professional
• Always remain calm
• Listen carefully
• Finish every instruction with thanks
• Treat other how you want to be treated
• Ensure your verbal and non verbal instructions matches your delivery

Question 6

What is the method use to gain voluntary compliance

Answer 6

AWOCA

Question 7

A

Answer 7

Ask

Question 8

W

Answer 8

Explain why ( reason for action )

Question 9

O

Answer 9

Provide options and explain consequences
( good bad good )
Include 4 motivators
Time money family and reputation

Question 10

C

Answer 10

Confirm the understand - is there anything I can reasonably say or do to get you to ….. I would like to think that there is

Question 11

A

Answer 11

Act ( take appropriate action )