TATA & CHAEWON Flashcards

1
Q

A type of business with “private” ownership, in which shares are not traded on the stock market and can only be sold with the consent of other shareholders.

A

Private limited company

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2
Q

This refers to the money coming into a business, usually from the sale of goods and/or services.

A

Revenue

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3
Q

The formal process of assessing an employee’s performance by comparing actual performance against goals.

A

Appraisal

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4
Q

Aims to encourage customers to make a purchase, to switch from rival products and to create brand loyalty. To entice customers to buy their products, firms might adopt product differentiation techniques such as branding to create a unique identity or to enhance the product’s image.

A

Promotion

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5
Q

The process of providing opportunities for workers to acquire employment-related skills and knowledge.

A

Training

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6
Q

It measures how much output a company can produce from resources such as labor, capital or raw materials.

A

Productivity

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7
Q

An organisation’s operations arises from mergers or takeovers, rather than from an increase in the firm’s own business activity.

A

External growth

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8
Q

The units of equity ownership in a business

A

Shares

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9
Q

The amount of after-tax and interest business net income that is held in an account without being paid to shareholders.

A

Retained profits

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10
Q

A type of commerce transaction that exists between businesses, such as those involving a manufacturer and wholesaler or retailer.

A

Business-to-business (B2B)

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11
Q

A general explanation of human behaviour which seeks to explain why human beings respond to stimuli in particular ways.

A

Motivation

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12
Q

A retail model where products move directly from a business to the end user who has purchased the goods or service for personal use.

A

Business-to-consumer (B2C)

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13
Q

A type of sampling method in which the total population is divided into smaller groups or strata.

A

Stratified sampling

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14
Q

When a business sells a product or service to an individual consumer for his or her own use.

A

Retail Sale

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15
Q

Sources of funding that are outside the business/organization

A

External finance

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16
Q

The contest between organizations that provide similar products or services or that target the same audience of consumers.

A

Competition

17
Q

The process by which a company ensures that its employees don’t quit their jobs.

A

Staff retention

18
Q

The amount of people who leave an organization

A

Staff turnover