Tasks Flashcards
1
Q
What do you do first thing in the morning everyday?
A
Email Jessica, Elizabeth and Sunghi function sheet with holds
2
Q
How do you respond to a question you don’t know the answer to?
A
I’m not sure. Let me get that information for you.
I know a expert who can answer these questions.
3
Q
How do you start a call?
A
Hello is (name of client) here?
Good morning/evening this is Susanna from holiday inn. I’m calling to…..
4
Q
What should you always get from a client?
A
The name
Date of event
# of people attending
