Tableau Public

Question 1

What is Tableau Public Premium?

Answer 1

Tableau Public Premium is a hosted service that makes sharing live, interactive data visualizations (such as charts, dashboards, and reports) on public websites fast and easy. With Tableau Digital you can enhance your web site’s content by adding interactive data graphics anywhere you like. Tableau’s cloud offers security and performance to support any use over the web.

Question 2

How Does Tableau Public Premium Work?

Answer 2

• Create: Using Tableau Desktop you have the ability to connect to data and in minutes create beautiful interactive charts, graphs and dashboards with an easy drag and drop interface.• Share: Once you have created your visualization with Tableau Desktop, simply save your visualization to Tableau Public Premium (Tableau’s premier cloud hosting service). With your visualization saved to Tableau Public Premium you’ll have the option to share your work with others by providing a unique URL or by copying and pasting a small portion of HTML right into your website – just like embedding a YouTube video.

Question 3

How is Tableau Public Premium Different from Tableau Server?

Answer 3

Tableau Public Premium is a hosted service solution for people wanting to publish visualizations out to a public audience. Tableaus Server is an on-premise software solution that allows people to publish visualizations meant for private secure consumption (intranet, extranet, etc.). With Tableau Public Premium you create visuals locally using Tableau Desktop Professional and then publish them up to the Tableau cloud, you don’t manage any server hardware. With Tableau Server, you purchase software which you then install on servers behind your organization’s security firewalls. Tableau Server allows for user permission setting as well as row level data security so that you control who sees your visualizations.

Question 4

How is Tableau Public Premium Different from Tableau Public?

Answer 4

Tableau Public is a free version of Tableau Public Premium. Tableau Public looks, feels and behaves just like Tableau Public Premium except that Tableau Public Premium has the following features: · Tableau Public Premium can disable the ability for viewers to access your underlying data · Tableau Public Premium does not limit the number of rows in your data source to 100,000 · Tableau Public Premium does not limit your account storage to 50 Megabytes

Question 5

SecurityIf a client asks more than two questions about security with Tableau Public Premium?

Answer 5

Then there is a very high likelihood that Public Premium is NOT the solution for them. Security=Server.

Question 6

How do I control who sees what views when I publish up to Tableau Public Premium?

Answer 6

You can’t. Tableau Public Premium is for public audiences and there are no permissioning features. The only security feature is the ability to disable the “Download” button as well as the “View Data” buttons on embedded visuals to prevent viewers from accessing your underlying data source(s).

Question 7

Can’t I just embed a visual published up to Tableau Public Premium on a page on my website that is secured behind a login?

Answer 7

That is not advisable. There is nothing stopping someone from using the “Share” dialog at the bottom of the visual to obtain either the visual’s unique Tableau Public Premium URL and/or it’s HTML embed code. Even without the “Share” button, this information could be gathered by someone smart enough to look at the page source information for your site. With these pieces of information someone could re-embed your published visual anywhere they wanted.

Question 8

Is there no way to secure a Tableau Public Premium view behind a secure login/ paywall?

Answer 8

That is correct. Tableau Public Premium views are meant to be consumed and shared by public audiences. If you need to control who is seeing your published views then Tableau Server is the best solution.

Question 9

I’m okay with anyone seeing my Tableau visualizations, but I’d like them to stay on my site. How do I get rid of the “Share” button?

Answer 9

Tableau Public Premium visualizations are meant to be seen and shared across the web so we don’t have an option to remove the “Share” button. Many Tableau Public Premium users do a great job of branding the visuals they embed on their website so that if someone does choose to embed it in a different site, there is no question as to where it originally came from. Using features like hyperlinked images on the visual, customers actually turn their creations into incredibly powerful marketing tools that point back to their sites no matter where they are embedded on the web.

Question 10

What is the security of your Cloud/Cluster like? Are you CSA compliant? What kind of security documentation can you show us around ISO standards, etc.?

Answer 10

Those are great questions. While I can provide information that will address some of those inquires, I think the bigger issue is ‘Why are those areas important for you?’ Since Tableau Public Premium is a platform for sharing interactive visualizations with public audiences, is there a possibility that this data is actually too sensitive to be hosted in a cloud environment even if the visualization itself isn’t?

Question 11

What can you tell me about Tableau Public/Digital’s cluster security?

Answer 11

• Tableau’s online systems are hosted in a Type II SAS-70 compliant Savvis Data center including physical and logical security measures to help protect our customers’ data. • Tableau employs industry standard firewall and load balancing technologies that reduce exposure to external threats.• Customer data is stored on systems which are not directly accessible by the public from the internet.• Tableau uses commercially reasonable efforts to make sure Tableau online systems are available 99% of the time, excluding planned maintenance.

Question 12

How much does Tableau Public Premium cost?

Answer 12

Tableau Digital is priced based on the amount of traffic (impressions/page views) you need to support your published visualizations on a monthly basis. Whether get a thousand page views or a million, Tableau Digital has a usage plan that can accommodate. · Example 1: Customer A is the marketing manager at a data services company and uses Tableau Public Premium as a way to engage visitors with interesting data visualizations on her home page. She knows from her Google Analytics history that she gets roughly 13,000 page views a month. Her Tableau Public Premium yearly price is $17,000 and affords her a monthly plan that is capped at 100,000 impressions. · Examples 2: Customer B is a director of institutional research at a large University. Her team uses Tableau Public Premium as a way to quickly and easily compile and publish the statistics that go on the University’s Factbook page. She knows that this page never gets more than 4,000 hits a month. Her Tableau Public Premium yearly price is $4,750 (EDU/NFP discount) and affords her a monthly plan that is capped at 5,000 impressions.

Question 13

Can I subscribe for longer than 1 year? I don’t want to go through a budgeting process every 12 months and it’s easier to do something like a 2 year contracts.

Answer 13

Yes. Tableau can work with you do a multi-year contract.

Question 14

How does Tableau define an “impression?”

Answer 14

The official definition of an impression is “Delivery of a Tableau visualization to a web browser (also referred to as a page view or page impression).” Our view of impressions correlates with total landings on a given page with a Tableau visual embedded on it. An example would be a user who navigates to a page on your site that contains a Tableau embedded visualization. The initial load of that page/visual would count as 1 impression. The user could then interact with that Tableau visual as much as they wanted (filtering, selecting, parameter controls, switching to different tabs, etc.) and it will not trigger another impression. Things that will cause an additional impression to register would be manually refreshing the entire page (F5), navigating away from that page and then returning to it (causing both page and visual to fully reload), and/or letting it sit idle for more than 20 minutes causing a server timeout . Additionally, if two separate dashboards are embedded on 1 page, then that will trigger 2 impressions when that page loads. Example, if I publish Workbook A up to my Tableau Public Premium account and then embed it onto my homepage – at that point bringing up my homepage in my browser only triggers one impression. However if I publish Workbook B up to my Tableau Public Premium account and embed it to my homepage as well, so that my homepage now has 2 embedded Tableau visualizations on it, then bringing up my homepage on a browser will trigger 2 impressions.

Question 15

What happens if I exceed my monthly impression cap?

Answer 15

There are overage charges that are applied on the months you exceed your impression cap. Ultimately though, Tableau is more interested in making sure companies have the plan that is right for them then it is in collecting overage fees. In a the situation where a company is having lots of success with Tableau Public Premium and exceeding their monthly impression cap, we’re much more likely to explore the possibility of upgrading to a higher impression plan than continue to charge overage fees.

Question 16

With Tableau Public Premium views being so easy to share and re-embed, is my impression cap affected by viewers who re-embed my content or share the email URL with friends/colleagues?

Answer 16

No. If a viewer visits your site and likes your visualizations so much that they use the Share button to re-embed your view into another site or send out the direct link to the view, the impressions from that traffic won’t be counted against your monthly impression cap. Tableau considers this type of sharing organic (as opposed to intentional) and is something we very much want to encourage. We have the ability to see on the backend where traffic is coming from and thus in any instance of an overage situation, the first thing we check whether the impressions are coming from your site or from someplace else.

Question 17

I want to post Tableau Public Premium visualizations on more than one website domain. Am I allowed to do that?

Answer 17

Yes. There is a price increase for each additional domain beyond the first. This is the concept of intentional sharing where you yourself or someone within your organization intentionally wants to embed Tableau visualizations on multiple sites or web domain. By domain we mean totally separate web sites. Tableausoftware.com and Google.com would be an example of totally separate domains. Tableausoftware.com/products would be an example of a sub-domain of Tableausoftware.com and thus embedding visualizations there wouldn’t require paying for an additional domain.

Question 18

Can people use Tableau Public Premium to create visuals online? Is Tableau Public Premium like a SaaS version Tableau Desktop?

Answer 18

No. Tableau Public Premium is the platform for sharing already created visuals. Everything is still authored locally using Tableau Desktop Professional.

Question 19

Will I see better performance using Tableau Public Premium than Tableau Public? In other words, is the cloud network that Tableau Public Premium runs on separate/faster than the Tableau Public one?

Answer 19

Tableau Public Premium runs on exactly the same platform/cluster that Tableau Public runs on this. In this way it takes advantage of the massively scaled up infrastructure that makes Tableau Public able to handle traffic spikes from some of the biggest media companies in the world.

Question 20

Can I view public Tableau Public Premium views from an iPad or Droid tablet?

Answer 20

Check it out. Tableau Public Premium (just like Server & Public) is capable of knowing what type of device is connecting and requesting a view and can therefore offer the appropriate interactivity. What this means is that you publish one view, one time and no matter if some is using a desktop, laptop, iPad or Droid tablet – Tableau Public Premium will serve up the device appropriate view.

Question 21

Can I hide the Tableau Logo and “Powered by Tableau” with Tableau Public Premium?

Answer 21

No. Tableau Public Premium requires that these small branding items be kept with each published visual. If that type of white label formatting is important to you, Tableau Server might a solution to consider.

Question 22

Can hide the “Export Image/PDF” and “Revert All” button on the bottom of my published Tableau Public Premium visuals? What the view counter under the Share options…can I hide that as well?

Answer 22

Yes. These are easy things to do and this functionality is not something unique to Tableau Public Premium (also available in Tableau Public).

Question 23

Are there any row or storage limitations associated with my Tableau Public Premium account (Tableau Public only allows me 50 MB and 100k rows per datasource).?

Answer 23

Tableau Public Premium accounts start with a default of 300,000 rows and 300MB of storage. This is in no way a limit, merely what we found was more than enough for most Tableau Public Premium customers. If you ever needed to increase your # of rows or total storage, just let your account manager know and they’ll take care of everything. *Note: the row limits are per data source. So for instance if you were connected to 10 extracts in a workbook and each had 299,999 rows you could still upload that workbook without exceeding the 300,000 row limit. Combined with the ability to use aggregated extracts , the bottom line is that it is rare for someone to need to upload more than 300,000 rows as part of their Tableau Public Premium visualization.

Question 24

How can I track how many impressions my published visuals are getting?

Answer 24

When you log into your Tableau Public Premium account online you have the ability to see each published visual. Part of the information about each of those visuals includes the number of visits it has received.

Question 25

Does Tableau Public Premium offer any advanced analytics on traffic like trending analysis or interactivity?

Answer 25

Currently that is not available.

Question 26

I’m publishing to Tableau Public Premium, but everything still says Tableau Public…why is that?

Answer 26

Tableau Public Premium is an upgraded version of Tableau Public meaning that we’ve kept the processes and workflows the same for both to maintain simplicity. Tableau Public and Tableau Public Premium are the same platform with the advantages of Tableau Public Premium being the ability to lock down the data as well as the upgraded row and storage limits.

Question 27

Why do I see the “Upgrade Now” button in your Tableau Public if you’re already using Public Premium?

Answer 27

That button is designed to let people know about Tableau Server in case they want to share Tableau visualizations with the benefit of secure logins.

Question 28

How do you know your account has been upgraded to Tableau Public Premium?

Answer 28

There are three ways for you to confirm that your Tableau Public account has been upgraded to Tableau Public Premium. 1. When Publishing from Tableau Desktop: a. You see the “Don’t let other download this workbook or its data” check box right before publishing. 2. When you are logged into your Tableau Public account through a web browser: a. You see your storage quota is higher than 50MB b. You see the “Don’t let others download this workbook or its data” selection inside your workbook account view.

Question 29

How many Public Premium accounts do we get?

Answer 29

Most customers find that one account, even when shared between several people or even a whole team, works really well. The best practice is to create an account with an email alias like tableau-users@xyzcompany.com and then put all of the people that will be publishing to Tableau Public Premium on that alias. This works great for two reasons: 1. If someone joins that team, you simply add them to the email alias from within your company instead of working about creating a new account, and 2. If the account password is ever changed, the entire team is notified. If for any reason multiple accounts are needed however, we can definitely work with you to get those set up.

Question 30

Does Tableau Public Premium support a live connection back to my database/cube/spreadsheet?

Answer 30

Tableau Public Premium works just like Tableau Public in that it requires all data to extracted and packaged with a workbook before being published.

Question 31

Does Tableau Public Premium enable extract refreshes like Tableau Server?

Answer 31

While Tableau Public Premium does not provide the automated refreshing capabilities of Tableau Server, most customers find that the few minutes it takes to open up Tableau Desktop Professional, select “refresh extract,” and then republish to Tableau Public Premium is extremely easy compared to other methods of updating information on the web.