T6 : Consumer and Marketing Law and T7: Negligence Flashcards
FTA Elements
In Trade = Selling goods/ services or land as their key profession, industry or business occupation
Misleading or deceptive conduct: covers actions, gestures or failure to warn. Also includes half truths, literal truths and silence and misrepresentation of law; intention is irrelevant
Determination of Misleading conduct
Would a reasonable person of the target audience be likely to be misled?
Overall impression created by conduct
Note Puffs = not misleading
Aranmore developments vs New Zealand Developments: only guillible people would have
Contracting out
Written agreement, both parties in trade and terms are fair and reasonable to both parties
CGA Elements
Applies to Consumer = someone who acquires goods or services for ordinary, domestic or household use or consumption
Does not apply if G/S are resupplied in trade or for resale in trade, consumed in the production of another product or used efor repairing goods or fixtures on land
Contracting out
Only business to business transactions may contract out: Both parties agree in writing and both parties are in trade. Terms are fair and reasonable to both parties
Supplier gurantees for goods (S7, S8)
Acceptable quality= fit for purpose, acceptable in appearance and finish, price statements or labels and representation
Not a breach if told of defects before supplied or if consumer had inappropriate or excessive use
S8,9,10,12,13 CGA
8 = fit for purpose 9 = comply with description 10 = comply with sample 12 = repair and service parts 13 - express undertakings
Supplier gurantees for services
Reasonable skill and care (S28)
Fitness for purpose (S29)
Completed in reasonable time (S30
Reasonable price (S31)
Remedies against supplier of goods
Supplier must
First try repair or replace the G/S-> if they cannot repair or defect is of substantial character consumer may opt for refund, replacement or seek damages in reduction in value of goods-> if the supplier fails to repair or replace in a reasonable time -> consumer may reject goods or obtain costs and find alternative place to repair
Remedies against manufacturer of goods
Claim damages for differences in price paid, current value of goods + other reasonably forseeable
Remedies agaisnt service provider
Remedy must be within reasonable time, failure = damages or cancellation, consumer may sue for consequential damages
Exceptions are if : outside of human control or if actions were done by an agent of provider
Negligence vs Negligent misstatement
Negligence - legal liability for carelessness
Negligent misstatement = liability for careless word
Elements of Negligence
Duty of care
Breach of duty
Causation
Remoteness of Harm
Duty of Care
Degree of proximity test; donague vs Stevenson -> duty of care owed based on proximity (who are close enough to be affected by actions) and forseeability= who the person could forsee as peiple who might be affected by their actions.
Foreseeability -> neighborhood principle-. reasonable care to avoid acts which affects all persons who are closely and directly affected by actions-> Bourhill vs Young no liability as no relationship or degree of proximity
Proximity-> Time-> time lag negates duty-> Meah v Mccreamer-> Cannot be held to owe duty of care because many months had passed
Proximity -> Place/personal connection-> Physical proximity or relationship between parties-> dorset yatch vs home office
Policy factors affecting duty of care
limit scope of duty for reasons of ecnomic efficieny or generally accepted notions of what is fair. for example organisations which provide social services - fire service, police