Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

T-T > T-T Midterm Vocab > Flashcards

T-T Midterm Vocab Flashcards

1
Q

Resort town

A

Towns where leisure tourism is the main economic activity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Resort

A

A location visited mainly by leisure tourists

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

City

A

City destinations are cities that attract tourists

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Countryside areas

A

Destinations that tourists visit in the countryside

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Costal/islands

A

Places that tourists visit that may be beach destinations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Theme parks

A

A major tourist attraction with many amusements and rides

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

All-inclusive resorts

A

A destination or hotel that provides a wide range of products and services on one site. Customers of all-inclusive resorts often make just one advance payment and pay little or nothing more while staying at the resort

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Purpose built resort

A

A destination that is planned and built especially for tourism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Tourism-generating areas

A

Places that tourists come from

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Tourism-receiving area

A

Areas that tourists visit; countries or regions where there are tourism destinations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Overtourism

A

Occurs when there are too many tourists in a destination. This harms the destination’s environment and causes difficulties for the local people.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

GDP

A

GDP is an abbreviation of Gross Domestic product. A country’s GDP is the total value of all the goods that are mode and the services provided in that country per year.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Biometrics

A

Digital information about a person’s appearance that is used to establish their identity.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Demographic

A

relating to the structure or balance of a population. ex: age profile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Tourism Impacts

A

the effects tourism can have on a destination, including the people and environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Visa

A

travel document permitting a person to enter, leave, or stay in a country.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

ICT (Information and Communication Technology)

A

the range of computer and other electronic devices, like phones, used to store, send, and share information.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Real-time reservations

A

t&t bookings that are made instantly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Sustainable and responsible tourism

A

minimizes the negative effects of tourism and maximizes the positive effects.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

multiplier effect

A

how money spent by tourists in a destination circulates through the local economy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Profit

A

the money a t&t organization makes after paying costs and taxes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

leakage

A

when money from t&t has come into a country and then leaves it, instead of staying in the local economy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Publicity

A

attention that is given to smth by the media

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

eco-resort

A

provides eco friendly accomodation, such as eco lodges and eco hotels.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

eco-tour

A

visiting the natural environment while causing no damage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Ethical tourism

A

managing tourism provision with the intention of doing so sustainably

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

local authority

A

gov funded organization that provides a service to both the local and visiting populations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

external costumers

A

costumers who use the products and services of a t&t business and are not members of staff or otherwise part of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

internal customer

A

a person within a t&t organization who receives customer service from the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

working environment

A

a person’s surroundings at work

29
Q

job satisfaction

A

feeling fulfilled by carrying out a work role

30
Q

repeat business

A

external customers returning to visit or use a travel and tourism organization again

31
Q

turnover

A

the amount of money a t&t organization gains by providing products and services to external customers

32
Q

customer service standards

A

expected levels of customer service quality

33
Q

benchmarking

A

analyzing the customer service provided by an organization so as to identify possible improvements

34
Q

performance management

A

reviewing and improving how well staff members deliver customer service

35
Q

appraisal

A

an ongoing performance management dialogue between a staff member and supervisor or manager

36
Q

ratings

A

grades or marks awarded to t&t providers

37
Q

market research

A

investigating and gathering information about customer needs, wants and demands for t&t products and services

38
Q

survey

A

customers answer pre-set questions

39
Q

mystery shopper

A

a market researcher acting as a customer.

40
Q

Focus group

A

a small group of people discussing or being interviewed about different opinions

41
Q

cultural attraction

A

a site that appeals to tourists because of links with the past or present ways of life

42
Q

M.I.C.E Tourism

A

Meetings, Incentives, Conferences, Events

43
Q

event

A

time-limited happenings that appeal to tourists

44
Q

occupancy rates

A

the number of beds used out of the total number of bed spaces available

45
Q

VFR Tourism

A

Visiting friends and relatives

46
Q

pilgrimage

A

a visit to a place considered to be special to show respect

47
Q

domestic tourism

A

when tourists visit destinations in their home country

48
Q

inbound tourism

A

when tourists travel into a country

49
Q

market

A

a group of consumers for a certain product

50
Q

outbound tourism

A

when tourists travel away from the country where they live

51
Q

Packaged tourism

A

t&t visits organized by a t&t business. combines different components (accomodation, food, travel, etc.) into a single package product.

52
Q

tour operator

A

t&t business that organizes tour products for customers

53
Q

components

A

the individual parts of tourism (accomodation, meal plans, transport, etc.)

54
Q

specialist tourism

A

when tourists visit destinations because of a particular special interest

55
Q

unpackaged tourism

A

The opposite of packaged tourism. Different elements of a trip are booked seperately and by different providers

56
Q

short-haul

A

flight of less than 3 hours

57
Q

long-haul

A

flight of more than 6 hours

58
Q

independent travel

A

self-arranged tourism

59
Q

ancillary services

A

extra support such as tour guiding, car hire, and currency exchange.

60
Q

Responsible tourism

A

tourists behaving respectfully towards the natural environment and the local people

61
Q

inbound travel agency

A

a t&t business that sells travel and inbound tourism products provided by the other t&t businesses

62
Q

inbound tour operator

A

a t&t business that organizes tourism products for inbound tourism customers.

63
Q

Visitor attraction

A

place/event that appeals to tourists

64
Q

natural attraction

A

place that attracts tourists because of the environment

65
Q

built attraction

A

a building or monument that appeals to tourists

66
Q

dynamic packaging

A

making tour packages from components that are chosen by customers instead of providing customers w/ pre-arranged packages

67
Q

vertical integration

A

merging of t&t businesses belonging to different industry components

68
Q

horizonal integration

A

merging of t&t businesses belonging to the same industry component

69
Q

accessibility

A

ease of reaching or moving around a destination

70
Q

mobility

A

the ability to move around freely

71
Q

MRT (Mass Rapid Transit)

A

a type of rail transport used in come city destinations to transport large numbers of people quickly and cheaply

T-T (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions