System Management Flashcards
Direct Changeover
Stop using the old system one day and start using the new system the next day
Parallel Changeover
New system is run alongside the old system for a period of time until everyone using it are happy it is working correctly
Advantages and disadvantages of Direct Changeover
Advantages
-Requires fewer resources and is simple if nothing goes wrong
Disadvantages
-Element of risk if hardware and software are cutting edge. Can be disastrous to the business if the system fails
Advantages and disadvantages of Parallel changeover
Advantages
-Used to minimise the risk when introducing a new system. Can compare results to see if it’s working properly.
Disadvantages
-Extra unnecessary work work as it is being done twice which is expensive in people’s time, work and equipment
Tasks completed using Remote Management
- Central backups
- Installing/updating software from a central location
- Logging off inactive users
- Shutting down stations
- Checking correct number of licences being used
- Send instant messages/ pop ups to a users screen
- Check to see if components are failing
- Check to see no unauthorised software is loaded
Fears when introducing a new system
- Fears of redundancy
- Change in work patterns
- Fear of reduction in status and job satisfaction
- Change in internal procedures
- Fear of retraining/looking ridiculous
- Changes in location/Organisational structure
- Fear of health risks
Ways to lessen fears of employees
- Appropriate training/retraining
- Explanation of the advantages
- Spell out the implications of the new system
- Opportunity to learn new skills
- Involvement in the development of the system
- Keeping social groups together/working relationships
