System Analysis and Design Flashcards

1
Q

A collection of activities and elements organized to accomplish goal

A

System

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2
Q

Reasons to change information systems

A

◼ Organizational growth
◼ Mergers and acquisitions
◼ New marketing opportunities
◼ Revisions in governmental regulations
◼ Availability of new technology

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3
Q

A six-phase problem-solving procedure for examining and improving information
systems

A

System analysis and design

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4
Q

System’s Life Cycle

A
  1. Preliminary investigation
  2. Systems analysis
  3. Systems design
  4. Systems development
  5. Systems implementation
  6. Systems maintenance
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5
Q

the information problems or needs are identified

A

Preliminary Investigation

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6
Q

The present system is studied in depth. New requirements
are specified.

A

System Analysis

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7
Q

A new or alternative information system is designed

A

Systems design

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8
Q

New hardware and software are acquired, developed and
tested

A

Systems development

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9
Q

The new information system is installed and adapted to the
new system, and people are trained to use it

A

Systems implementation

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10
Q

In this ongoing phase, the system is periodically evaluated
and updated as needed

A

Systems Maintenance

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11
Q

Computer professionals studying an organization’s systems to determine what actions to take and how to use computer technology to assist them.

A

Systems Analysts

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12
Q

2nd top job classification after Computer Engineer (in terms of salary, prestige and security)

A

Computer Systems Analysts

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13
Q

Why it is important that end user understand how the systems life cycle works

A

▪ You may have to use the procedure
▪ More and more end users are developing their own information systems
▪ Will raise your computer competency
▪ Give you skills to solve wide range of problems
▪ Make you more valuable to an organization

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14
Q

◼ Determine the need for new information system
◼ Requested by an end user or a manager who
wants something done that is not presently
done

A

Phase 1 Preliminary Investigation

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15
Q

Three tasks Systems Analysts/End User is concerned with

A
  1. Briefly defining the problem
  2. Suggesting alternative solutions
  3. Preparing a short report
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16
Q

◼ examine whatever current information system is in use
◼ determine what information is needed, by whom, when, and why is accomplished by
interviewing and making observations
▪ Large information systems => Survey is done by a systems analysts
▪ Small information systems => Survey can be done by the end user

A

Defining the problem

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17
Q

Suggest some possible plans as alternatives to the present arrangement

A

Suggesting alternative solutions

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18
Q

The systems analyst writes a report summarizing the results of the preliminary investigation and suggesting alternative systems
▪ Report may include schedules for further development of the project.
▪ This document is presented to higher management, along with a recommendation to continue or discontinue the project
▪ Management then decide whether to finance the second phase

A

Preparing a short report

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19
Q

Problem -> Alternative -> Report -> Analysis

A

Phase 1 Preliminary Investigation

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20
Q

◼ Data is collected about the present system
▪ This data is then analyzed, and new requirements are determined
▪ Not concerned with a new design
▪ Only with determining the requirements for a new system
◼ Concerned with gathering then analyzing the data
◼ Completed by documenting the analysis in a report

A

Phase 2 Systems Analysis

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21
Q

Gather -> Analyze -> Report -> Design

A

Phase 2 systems analysis

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22
Q

◼ The systems analyst/end user doing systems analysis-expands on the data gathered during Phase 1
▪ Add details about how the current system works
◼ Data is/may be obtained
▪ Observations and interviews
▪ From questionnaires given to people using the system
▪ Studying documents that describe the formal lines of authority and standard operating procedures

A

Gathering Data

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23
Q

◼ Shows levels of management and formal lines of authority
◼ Resembles the hierarchy of three levels of management
▪ Top managers
▪ Middle managers
▪ supervisors

A

Organizational Chart

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24
Q

◼ The idea is to learn how information currently flows and to pinpoint why it isn’t flowing appropriately
◼ Apply logic to existing arrangement to see how workable it is

A

Analyzing the data

25
Q

Analysis tools

A

◼ Checklists
◼ Top-down Analysis Method
◼ Grid Charts
◼ Decision Tables
◼ Systems Flowcharts
◼ Data Flow Diagrams
◼ Automated Design Tools

26
Q

◼ A list of questions
◼ Helpful in guiding the systems analyst/end user through key issues for the present system

A

Checklist

27
Q

◼ Identify the top-level components of a complex system
◼ Each component is then broken down into smaller and smaller components
▪ Makes each component easier to analyze and deal with

A

Top-down Analysis Method

28
Q

◼ Shows the relationship between input and output documents

A

Grid charts

29
Q

◼ Show the decision rules that apply when certain conditions occur

A

Decision Tables

30
Q

◼ Show the flow of input data to processing and finally to output, or distribution of information

A

System flowcharts

31
Q

◼ Show the data or information flow within the system
◼ The data is traced from its origin through processing, storage and output

A

Data Flow diagram

32
Q

◼ Software packages that evaluate the hardware and software alternatives according to requirements given by the systems analyst
◼ also called Computer-Aided Software Engineering (CASE) tools
◼ These tools are not limited to system analysis
▪ Used in system design and development as well
◼ Relieve the systems analysts of many repetitive tasks
◼ Develop clear documentation,
◼ Coordinate team member activities (for larger projects)

A

Automated Design Tools

33
Q

◼ Systems analysis report describes
- the current information system
- the requirements for a new system
- a possible development schedule

A

Documenting Systems Analysis

34
Q

Consist of 3 tasks
◼ Designing alternative systems
◼ Selecting the best system
◼ Writing a systems design report

A

Phase 3: Systems Design

35
Q

Feasibility
◼ Economic feasibility
◼ Technical feasibility
◼ Operational feasibility

A

Designing Alternative Systems

36
Q

◼ Will the cost of the new system by the benefits it promises
◼ How long will it take for the new system to pay for itself

A

Economic feasibility

37
Q

◼ Are reliable hardware, software, and training available to make the system work?
◼ If not, can they be obtained?

A

Technical feasibility

38
Q

◼ Can the system actually be made to operate in the organization, or will people – employees, managers, clients – resist it?

A

Operational Feasibility

39
Q

Managers must consider these four questions
◼ Will the system fit in with the organization’s overall information system?
◼ Will the system be flexible enough so it can be modified in the future?
◼ Can it be made secure against unauthorized use?
◼ Are the benefits worth the costs?

A

Selecting the best system

40
Q

◼ Is prepared for higher management and describes the alternative designs
◼ Presents the costs versus the benefits and outlines the effect of alternative designs on the organization
◼ Usually concludes by recommending one of the alternatives

A

Writing a systems design report

41
Q

3 steps
◼ Acquiring software
◼ Acquiring hardware
◼ Testing the new system

A

Phase 4: Systems Development

42
Q

2 ways to obtain application software
◼ Purchased as off-the-shelf software and possibly modified
◼ Custom designed

A

Acquiring Software

43
Q

◼ The equipment needed and the places where they are to be installed must be determined
▪ a very critical area
◼ Switching or upgrading equipment can be tremendously expensive proposition
▪ Will a computer system be sufficient as a company grows?
▪ Are networks expandable?
▪ Will people have to undergo costly training?

A

Acquiring hardware

44
Q

◼ After the software and equipment have been installed, the system should be tested.
◼ Sample data is fed into the system.
◼ The processed information is then evaluated to see whether results are correct.
◼ Testing may take several months if the new system is complex.

A

Testing the new system

45
Q

Another name for Phase 5

A

Conversion

46
Q

◼ Direct Approach
◼ Parallel Approach
◼ Pilot Approach
◼ Phased Approach

A

Types of Conversion

47
Q

Types of Conversion

A

◼ Direct Approach
◼ Parallel Approach
◼ Pilot Approach
◼ Phased Approach

48
Q
  • Abandon the old
  • Very risky; not recommended
A

Direct Approach

49
Q
  • Run old and new side by side
  • Very low risk; however, very expensive; not generally recommended
A

Parallel Approach

50
Q
  • Convert part of organization first
  • Less expensive but riskier than parallel conversion; recommended for situations that many people performing similar operations
A

Pilot Approach

51
Q
  • Implement gradually
  • Less risky but more expensive than parallel conversion; Recommended for situations with many people performing different operations
A

Phased Approach

52
Q

◼ Training people is important
◼ One of the most commonly overlooked activities

A

Training

53
Q

◼ Very important, ongoing activity
◼ Most organization spend more time and money on this phase than on any of the others.

A

Phase 6: Systems Maintenance

54
Q

2 parts of systems maintenance

A

◼ Systems Audit
◼ Periodic Evaluation

55
Q

◼ The system’s performance is compared to the original design specifications
▪ To determine whether the new procedures are actually furthering productivity
▪ If they are not, some redesign may be necessary

A

Systems Audit

56
Q

◼ After the systems audit, the new information system is further modified, if necessary.
◼ All systems should be evaluated from time to time
▪ to determine whether they are
▪ meeting the goals
▪ providing the service they are supposed to

A

Systems Evaluation

57
Q

Alternative Approaches that require much less time

A

◼ Prototyping
◼ Rapid Applications Development

58
Q

◼ Means building a model or prototype that can be modified before the actual system is installed
◼ Users would try it out and provide feedback to the systems analyst
◼ The systems analyst would revise the prototype until the users felt it was ready to put into place.

A

Prototyping

59
Q

◼ Involves the use of powerful development software, small specialized teams, and highly trained personnel.

A

Rapid Applications Development