Syllabus Only (Human Resources) Flashcards
1
Q
Role of Human Resource Management
A
- strategic role of human resources
- interdependence with other key business functions
- outsourcing
- human resource functions
- using contractors - domestic, global
2
Q
Key Influences (HRM) overview
A
- stakeholders
- legal - the current legal framework
- economic
- technological
- social - changing work patterns, living standards
- ethics and corporate social responsibility
3
Q
Stakeholders (key influences (HRM))
A
- employers, employees, employer associations, unions, government organisations, society
4
Q
Legal - the current legal framework (key influences (HRM)) overview
A
- the employment contract
- work health and safety and workers compensation
- antidiscrimination and equal employment opportunity
5
Q
The employment contract (legal (key influences (HRM)))
A
– common law (rights and obligations of employers and employees), minimum employment standards, minimum wage rates, awards, enterprise agreements, other employment contracts
6
Q
Processes of Human Resource Management
A
- acquisition
- development
- maintenance
- separation
7
Q
Stratagies in Human Resource Management overview
A
- leadership style
- job design - general or specific tasks
- recruitment - internal or external, general or specific skills
- training and development - current or future skills
- performance management - developmental or administrative
- rewards
- global - costs, skills, supply
- workplace disputes
8
Q
Rewards (stratagies in HRM)
A
monetary and non-monetary, individual or group, performance pay
9
Q
Workplace disputes (stratagies in HRM)
A
– resolution – negotiation, mediation, grievance procedures, involvement of courts and tribunals
10
Q
Effectiveness of Human Resource Management
A
- indicators
– corporate culture
– benchmarking key variables
– changes in staff turnover
– absenteeism
– accidents
– levels of disputation
– worker satisfaction
