SY0-701: Object 5.0 Flashcards
AUP
Acceptable Use Policy (AUP)
- defines the rules that restrict how a computer, network, or other system may be used
SDLC
Software Development Lifecycle (SDLC)
SLE
Single Loss Expectancy (SLE)
- the loss of value in dollars based on a single incident
SLE = Asset Value * EF (Exposure Factor in %)
ALE
Annualized Loss Expectancy (ALE)
- the total loss in dollars per year due to a specific incident
ALE = SLE * ARO
ARO
Annualized Rate of Occurrence (ARO)
- the number of times per year that the specific incident occurs
RTO
Recovery Time Objective (RTO)
- the time by which a business process must be restored after a disruption to avoid unacceptable consequences
RPO
Recovery Point Objective (RPO)
- the maximum amount of data, as measured by time, that can be lost due to a disruption
MTTR
Mean Time To Repair (MTTR)
- refers to the average time required to repair a failed device or system and restore it to an operational state
MTBF
Mean Time Before Failures (MTBF)
- a reliability metric that quantifies the expected average time between failures for a system or component
SLA
Service Level Agreement (SLA)
- a contract that defines the level of service expected from a service provider
MOA
Memorandum of Agreement (MOA)
- a written document that specifies a cooperative, but generally non-legally binding, relationship between two parties
MOU
Memorandum of Understanding (MOU)
- a less formal agreement that outlines mutual roles and responsibilities in a project or partnership
MSA
Master Service Agreement (MSA)
- a contract reached between parties agree to most of the terms that will govern future transactions or future agreements
WO/SOW
Work Order (WO) / Statement of Work (SOW)
- a formal document that describes the work activities, deliverables, and timeline involved when a vendor performs specified work for a client
NDA
Non-Disclosure Agreement (NDA)
- a legally binding contract that establishes a confidential relationship between parties