SWA PA's Flashcards
Opening
Good morning!
We’d like to welcome you aboard Southwest Airlines Flight Number 123, service to Chicago/Midway.
Today more than ever, we’d like to thank you for choosing to fly with us.
The Flight Attendants serving you today are Kevin, Keith, Karen, and my name is Lew, I’ll be serving you upfront.
Flight Attendant Trainee Intro
Additionally, we are pleased to have Ninette joining us as she
completes her Flight Attendant Training qualification requirements.
Routes 176 Miles or More
Shortly after takeoff, we will serve complimentary soft drinks, juice, and coffee. Premium
selections, including alcohol, are also available for purchase or with a valid drink coupon.
There is a beverage menu in your seatback pocket or you may go to the SOUTHWEST
BEVERAGE MENU on the INFLIGHT ENTERTAINMENT PORTAL (Southwestwifi.com) where these
options are displayed.
Routes 0-175 Miles
Shortly after takeoff, we will serve complimentary water. Due to the short duration of this
flight, this will be our only service offering, and we thank you for your understanding.
WiFi-Equipped Aircraft
This aircraft is WiFi equipped. We hope you enjoy our free TV and movie
options. Internet service may be purchased for $8. For more information on
accessing free WiFi and our entertainment options, please check the beverage
menu in your seatback pocket. We will let you know when you may use your
approved electronic devices.
Electronic Devices
Small portable electronic devices, such as cell phones and tablets, may be used in
airplane mode during all phases of flight. Cellular functions must be turned off once the
forward-entry door is closed.
If you are in an emergency-exit seat, please review the Safety Information Card in the
seatback pocket nearest you. If you do not meet all of the selection criteria on the card,
are unable to perform the functions, or believe that performing those functions may
cause you harm, please let us know right now so we can reseat you.
So that we may push back from the gate, please fasten your seatbelt, raise your
seatback and tray table to the full-upright and locked position, and make sure carryon
items are stowed completely under the seat in front of you or in an overhead bin,
leaving the area around your feet clear. Laptop computers and portable electronic
devices of similar size must also be stowed at this time. If you wish to use them after
takeoff, please stow them under the seat in front of you.
Thank you for choosing Southwest Airlines. Welcome aboard!
Emergency Briefing and Demonstration Intro/Seatbelts
Note: “B,” “C,” and “D” Flight Attendants must demonstrate the words in italics.
If we could have your attention for just a moment, we’d like to point out the safety features of our Boeing 737-700 A Safety Information Card is in the seatback or literature pocket in front of you.
To fasten your seatbelt, slide the flat end into the buckle. Pull the loose strap to tighten.
To release, lift up on the buckle. Position your seatbelt tight and low across your hips,
and wear it anytime you are seated.
Emergency Exits 737-700
There are 6 emergency exits: 2 forward exit doors, 2 overwing window exits, and 2 exit doors in the back. Signs
overhead and lights on the floor lead to exits. If an evacuation is necessary, follow Flight
Attendant commands and leave everything.
737-800/Max 8 have 8 exits (4 overwing window exits
Raft-Equipped Aircraft (indicated by raft placard on ceiling compartment)
This aircraft is equipped with life rafts. (One life raft is [B737-700]) (Two life
rafts are [B737-800/MAX8]) located in the forward-ceiling compartment and two
life rafts are located in the ceiling compartments at mid-cabin.
Water Evacuation
In the event of a water evacuation, use the life vest under your seat. Remove the vest only if told to do so. Pull the red strap to open the container and remove the pouch.
Remove the vest from the pouch as shown on the Safety Information Card. Place the
vest over your head. Wrap the strap around your waist, buckle it in the front, and pull to tighten.
Once outside, pull down on the red tab to inflate the vest. To manually inflate, blow into the tube at your shoulder. Your vest has a light that turns on automatically in the water.
Please refer to the Safety Information Card for use of a life vest on an infant. Flight
Attendants will distribute additional vests if needed. We are coming by to check that your seatbelt is fastened, your seatback and tray table are in the full-upright and locked position, and your carryon items are completely under the seat in front of you or in an overhead bin, leaving the area around your feet clear.
Smoking
Smoking is not allowed on board, including the lavatories. The use and charging of
electronic cigarettes is prohibited. Federal law prohibits tampering with, disabling, or
destroying any smoke detector in an aircraft lavatory. It is also prohibited to consume
alcohol that you have brought (with you) on this flight.
Federal Aviation Regulations require Passenger compliance with the lighted passenger
information signs, posted placards, and Crew Member instructions including information
on seatbelts and smoking.
Oxygen Masks
If needed, four oxygen masks will drop from a compartment overhead. To activate the
flow of oxygen, pull down on the mask until the plastic tubing is fully extended. Place the
mask over your nose and mouth and breathe normally. Secure the mask with the elastic
strap. Although oxygen will be flowing, the plastic bag may not inflate. Continue wearing
the mask until otherwise notified by a Crew Member. If you are traveling with children or
anyone needing special assistance, put on your mask first. Please remove any face
coverings before donning an oxygen mask.
We are here for your comfort and Safety. Please report any unwelcome behavior to a
Flight Attendant. Thank you for your attention. Now, sit back, relax, and enjoy
your 1 hour and 40 minute flight to Chicago/Midway. Welcome aboard Southwest
Airlines.
Service
Routes 176 Miles or More
In a few moments we will be coming through to take your drink orders. We will be
serving complimentary soft drinks, juice, and coffee. Premium selections, including
alcohol, are also available for purchase or with a valid drink coupon.
There is a beverage menu in your seatback pocket or you may go to the Southwest
beverage menu on the inflight entertainment portal (Southwestwifi.com) where these
option are displayed.
Please be mindful of the Flight Attendants serving you in the aisle and remain seated
while the fasten seatbelt sign is on. We have lavatories in the front and back of the
aircraft. The sign on the ceiling indicates whether the lavatory is occupied. Please do
not form a line at the forward lavatory.
Your Safety will always be our number one priority, so please don’t hesitate to let us
know if you have other needs we can take care of.
Service
Routes 0-175 Miles
In a few moments, we will be coming through with complimentary water. Due to the
short duration of this flight, this will be our only service offering, and we thank you for
your understanding.
Please be mindful of the Flight Attendants serving you in the aisle and remain seated
while the fasten seatbelt sign is on. We have lavatories in the front and back of the
aircraft. The sign on the ceiling indicates whether the lavatory is occupied. Please do
not form a line at the forward lavatory.
Your Safety will always be our number one priority, so please don’t hesitate to let us
know if you have other needs we can take care of.
Final Descent
As we make our final descent into ______________, please stow laptop computers and
similarly sized electronic devices. Small portable electronic devices may continue to be
used in airplane mode but must be secured for the remainder of the flight. Please
ensure all carryon items are completely under the seat in front of you or in an overhead
bin, leaving the area around your feet clear. Please raise your seatback and tray table
to the full-upright and locked position, and fasten your seatbelt. We will come by one
last time to pick up cups, cans, newspapers, and any other trash. Thank you.
