sustainability Flashcards
Why boys Fail
Verbal skills develop later
More laid off
60-40 women-men getting bachelors
personal triad
social - caring about diversity
emotional - more passionate about diversity
personal- different levels of experience in diversity
corporate triad
organizational - need to manage diversity
national - nations have their own approach
Global - need to conduct their nations diversity policy across cultures
3 points to address diversity
what is diversity? past and present
diversity data info and meaning
the business case for diversity and inclusion
2 focal points for diversity
traditional
contemporary
traditional focus
color, sexual orientation, gender, race, ethnicity, religion, age,
contemporary focus
Innermost: personality
Internal dimensions: gender, race, age, ethnicity,
external dimensions: education, back round, work experience, religion, income, etc
organizational dimensions: location, function, mgmt status, field, seniority
Diversity
Environment to
Recruit
Develop
Leverage best talent to achieve business goals
1500-1800 diversity slavery era
emancipation proclamation
made slaves free but no rights
1900-1964 painful slow change era
civil rights movement
approximately 100 years
1964-present civil rights diversity and inclusion
federal laws prohibiting job discrimination
separate but very unequal
federal laws prohibiting job discrimination
civil rights act 1964 equal pay act 1963 age discrimination act 1967 disabilities act 1990 civil rights act 1991
EEOC
equal employment opportunity commission
enforcing diversity and opportunity laws
abercrombie and fitch case
lawsuits concerning looks policy pg 708
discrimination
overt or subtle denial of opportunity
diversity progression
affirmative action- legal approach
valuing differences- training approach
managing diversity- business approach
affirmative action “big 3”
employment- diverse workforce
education- opportunity for education
government contracting- supplier diversity
two main ways companies discriminate
disparate treatment
disparate impact
disparate treatment
indivdual is singled out
disparate impact
not a direct discriminatory but becomes discriminatory through its effects
griggs vs duke power company
disparate impact-
applicants needed to pass a test based on questions that needed formal education
valuing differences
training approach-
positive and negative outcomes
managing diversity
allowing people to reach their full potential
video: diversity
it is now business imperative
license to operate
2040 population growth
Hispanic 170%
Asian 196%
black 50%
white 8%
2050 workforce
white decreases
black Hispanic Asian increase
people who move to a new place or location for:
family and friends
employment
Inclusion
keep employees and cultures valued
keep the doors open
foundation of sustainable diversity and inclusion
business case- what we sell
talent case- who does the work
operations case- how we run the business
Rons business components framework
employees customers financial performance suppliers reputation and liability senior leadership
talent case
recruit
develop
retention
business case examples
employees
cost money to fire and rehire severance pay vacancy replacement training
average turnover cost for an ex-employee
$10,000 per person
video: J&J diversity and inclusion
ranked 10 in diversity differences should be acounted for and respected Employee resource groups affinity groups 2 keys of employees: understand the customer better demonstrates diversity
business case:
customers
responsibility
sales
new product development
Toyota
used Latino business group to adjust navigation language used in cars
business case:
financials
buying power
financial performance
global markets
operations case:
legal and reputaion
lawsuits public image increase reputation 2 keys: gain positive reputation avoid negative actions
video: cambells and women
helping women develop winning in the workplace market place community
operations case:
suppliers
sourcing
govt regulation
global
video: AT&T
ranked #1 diversity
24% of suppliers are minority or women owned
business, operations, talent case:
senior leadership
vision
resources
accountability
wally triplett
first black psu football player
U of Miami requested he not play against them, penn state did not play
penn state denied invite to cotton bowl, SMU asked blacks to not play eventually changed their mind and played anyway
WE ARE…PENN STATE
triple bottom line
people (social)
profit (economics)
planet (environment)
first author to use triple bottom line
john elkington 1997
kennametal
manufactures parts for machinary and equipment
headquarters in PA
installed new lighting