Supporting individuals who need health and social care services to express their needs and preferences

Question 1

Translators and Interpreters

Answer 1

The interpreters role in translating direct communications between professionals and family members. Interpreters will explain any cultural issues that might be overlooked

Question 2

Signers

Answer 2

A signer is a person who can communicate conversationally with people who are deaf or hard of hearing.

Question 3

Makaton

Answer 3

Makaton is used by adults and children with learning disabilities and communication problems. It uses a combination of picture symbols and hand gestures that are similar to BSL (British Sign Language) and speech.

Question 4

Advocates

Answer 4

advocates are are persons that publicly supports or recommends a particular cause or policy. They fight for something or someone, especially someone who fights for the rights of others

Question 5

Family and friends

Answer 5

Families, friends and carers are often a vital part of the life of someone who needs care and support. When services work well with families, the outcomes for individuals are improved.

Question 6

Sign language

Answer 6

Sign language is a way of communicating visually, using hand gestures, facial expressions and body language. there are hundred of different types of sign language in use across the world.