Support individuals to maintain their rights. Flashcards
define choice
giving service users the chance to make decisions about what they will wear, what to have for lunch, when to go to bed.
define confidentiality
keeping personal information safe and not sharing it with people who are unauthorised
define protection from abuse and harm
making sure security measures are in place both for service users and their property - so that they both feel and are safe
define consultation
telling service users what the options for treatment or recreational activities are and asking for their opinions
define equal and fair treatment
providing the same access of care to all according to their needs
what does effective care lead to
empowerment reassurance feel valued good relationships trust confidence
name the 5 forms of abuse
verbal physical emotional social sexual
Example of verbal abuse
shouting or swearing at a service user or threatening physical harm. eg saying “I’ll tie you to a chair if you ask me again”
example of physical abuse
causing physical harm to a service user eg. making them sit in a bath until they are cold and tired.
example of emotional abuse
causing a service user to worry or to be afraid, eg. saying “I’ll remove all the light bulbs from your room so you wont be able to see
example of social abuse
Deliberately excluding a service user from a social event eg. not letting them take part an event
example of sexual abuse
touching a person in personal parts of their body or having sexual intercourse with them against their will
how are hazards reduced?
- safety surveys
- locks on doors
- codes and passwords
- safety checks
- lighting perfect
- alarm systems are working
- fire equipment
what might service users feel if their rights aren’t protected
worried stressed anxious headaches fear mental ill health loss of motivation to achieve
how do you insure children are safe
- lock doors
- badges on staff
- stair gates
- safe environment
- CCTV
