-> support individuals to maintain their rights

Question 1

-> Choice

Answer 1

• Joining in activities
• Food options
• Selection of GP
• Where/how to receive treatment

Question 2

-> Confidentiality

Answer 2

• Having personal notes stored securely

- Not being spoken about so others can hear

Question 3

-> Protection from ____ and ___

Answer 3

Abuse and Harm

Question 4

-> Consultation

Answer 4

• What type of care the individual would like if it were possible
• Opinions and views being sought

Question 5

-> ___ and __ treatment, being treated for the needs the individual has

Answer 5

Equal and fair

Question 6

-> Ways of challenging discriminatory behaviour

Answer 6

• Challenge at the time
• Afterwards through procedures
• Long-term proactive campaigning

Question 7

-> How can care workers can support individuals to maintain their rights?

Answer 7

• Using vocabulary that can be understood
• Not being patronising
• Adapting their communication to meet the needs of the individual or the situation
• Listening to individuals’ needs

Question 8

Ways of providing up-to-date information can be..

Answer 8

• On time services open
• Type of care provided
• Location
• Alternatives available