Support Flashcards

1
Q

What are the different levels of support ?

A

Basic (free)
Developer
Standard
Professional Direct

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2
Q

Support Matrix

A

https://azure.microsoft.com/en-gb/support/plans/

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3
Q

what does the Basic level of support get you ?

A
24/7 self-help
Online self-help
Forums
Azure Advisor
Service Health
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4
Q

What are the types of tickets ?

A

Billing,
Service and subscription limits (quotas)
Subscription management
Technical

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