Supply Chain Exam 2 Flashcards

1
Q

What are payment terms?

A

The period where the customers must pay you for the product that you have supplied them.

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2
Q

What is the ideal payment term for better cash flow?

A

A short payment term.

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3
Q

What is promotional pressure?

A

What kind of special offers that the customer can offer to their consumers.

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4
Q

What happens to consumer demand when there is a discount?

A

Consumer demand will increase since it will be cheaper for them.

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5
Q

What is a short promotional horizon?

A

1 week.

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6
Q

What are the pros of high promotional pressure?

A
  • Higher demand
  • Higher revenue
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7
Q

What are the cons of high promotional pressure?

A
  • Lower contract index
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8
Q

What are the pros of low/no promotional pressure?

A
  • Higher contract index
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9
Q

What are the cons of low/no promotional pressure?

A
  • Lowering demand
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10
Q

What are the pros of a short promotional horizon?

A
  • Higher contract index
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11
Q

What are the cons of a short promotional horizon?

A
  • Less time to plan for an increase in demand
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12
Q

What are the pros of a long promotional horizon?

A
  • More time to plan for an increase in demand
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13
Q

What are the cons of a long promotional horizon?

A
  • Lower contract index
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14
Q

What is category management?

A

Allows you to eliminate the selling of a product to any or all customers.

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15
Q

What is vendor managed inventory?

A

Managing the inventory on the customer’s behalf.

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16
Q

What are reasons to switch suppliers?

A
  • Poor delivery reliability
  • Poor quality
  • High contract index
  • Long lead times
17
Q

What does good component quality ensure?

A

Better adherence to production plans, lower rejection rates, and less safety stock required.

18
Q

What is dual sourcing?

A

Where a supplier would supply more than one component type.

19
Q

What is the cost of supplier development?

A

60,000 pounds per year.

20
Q

What does a shorter frozen period provide?

A

Flexibility and responsiveness.

21
Q

What are the risks of a longer frozen period?

A

High risks of stock out and need for safety stock.

22
Q

What is raw material inspection?

A

Looking at the raw materials coming in and delivered to catch any poor quality items.

23
Q

What is breakdown training?

A

A training course that will reduce the breakdowns.

24
Q

What is preventative maintenance?

A

Weekly downtime can be limited if you undertake preventive maintenance.

25
What is Just-In-Time (JIT)?
Goods and services are delivered as they are needed.
26
What are the 8 sources of waste in lean systems?
* Excess inventory * Overproduction * Waiting times * Unnecessary transporting * Processing waste * Inefficient work methods * Product defects * Underused people
27
What are the benefits of a lean system?
* Reduce waste and cost * Increased quality and flexibility * Shorter cycle time
28
What are the consequences of poor quality?
* Loss of business * Liability risks * Productivity loss * Increased costs
29
What is the aim of 6 sigma?
Eliminate defects and reduce variation.
30
What is the goal of the DMAIC cycle in 6 sigma?
No more than 3.4 defects per million.
31
What are the four parts of demand planning/management?
* Forecasting * Planning * Shaping * Monitoring
32
What is the bias formula for forecast bias?
(forecast - demand) / demand.
33
What are the two types of forecasting?
* Qualitative * Quantitative
34
What is the focus of revenue management?
Adjust prices based on demand to maximize revenue.
35
What is CPFR?
Collaborative planning, forecasting and replenishment.
36
What are the benefits of good quality?
* High reputation and loyalty * Premium pricing * Lower production issues and costs * Higher profitability
37
What are the components of Cost of Quality (COQ)?
* Prevention costs * Appraisal costs * Internal failure costs * External failure costs
38
What does the average seasonal index account for?
Season changes or cycles in demand.
39
What is the definition of process quality?
Ability to meet/exceed customer expectations consistently.