supply chain chapter 1,2,3 Flashcards

1
Q

What is a supply chain?

A

A supply chain manages the flow of materials, information, and funds across different players.

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2
Q

List the three flows in a supply chain.

A
  • Goods Flow: Raw materials → Work in progress → Finished goods
  • Information Flow: Orders, dispatch advice, demand forecasts
  • Funds Flow: Payments from end consumers to suppliers
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3
Q

What is the reverse flow in a supply chain?

A

Returns (defective products, packaging, equipment, customer feedback).

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4
Q

What triggers a supply chain based on product supply?

A

Push Strategy: Products are produced in advance.

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5
Q

What triggers a supply chain based on customer demand?

A

Pull Strategy: Production starts after an order is placed.

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6
Q

What does the SCOR Model define?

A

Five key supply chain functions.

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7
Q

List the five key functions in the SCOR Model.

A
  • Plan: Demand forecasting & balancing supply and demand
  • Source: Procuring raw materials & services
  • Make: Efficient manufacturing processes
  • Deliver: Logistics & distribution management
  • Return: Handling defective products & recycling
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8
Q

What is the goal of planning in supply chain management?

A

To align with financial strategies to optimize supply chain performance.

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9
Q

What is a simple supply chain structure?

A

Supplier → Company → Customer.

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10
Q

What is an extended supply chain structure?

A

Supplier’s supplier → Supplier → Company → Customer → Customer’s customer.

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11
Q

Who are distributors in the supply chain?

A

They buy in bulk and supply product assortments.

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12
Q

True or False: Wholesalers serve industries like hotels and restaurants.

A

True.

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13
Q

What are the challenges in supply chain dynamics?

A
  • Inventory Management: Avoiding overstocking & shortages
  • Bullwhip Effect: Small changes in demand cause large supply fluctuations.
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14
Q

What are best practices to improve supply chain performance?

A
  • Improved communication
  • Accurate forecasting
  • Reduced lead times
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15
Q

What key learning points are derived from the Beer Game Simulation?

A
  • Human factors influence supply chain performance
  • Collaboration prevents inefficiencies
  • Outsourcing improves performance
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16
Q

What are the 1st Tier Suppliers for Samsonic Mobile Inc.?

A
  • AMOLED screens from China
  • Processors from South Korea
  • Lithium-ion batteries from Taiwan
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17
Q

What are the 2nd Tier Suppliers for Samsonic Mobile Inc.?

A
  • Cobalt from DRC
  • Lithium from Chile
18
Q

Where is manufacturing and assembly for Samsonic Mobile Inc. done?

A

Smartphones in Vietnam, accessories in Mexico.

19
Q

What are the distribution centers for Samsonic Mobile Inc.?

A
  • Thailand (corporate clients & resellers)
  • Germany (retailers & telecom providers)
20
Q

What are the sustainability challenges faced by Samsonic Mobile Inc.?

A
  • Unethical sourcing
  • High carbon footprint
  • Electronic waste
21
Q

What solutions are proposed for sustainability challenges?

A
  • Certified mining
  • Renewable energy use
  • Recycling programs
  • Optimized logistics
22
Q

What does sourcing involve?

A

Selecting and managing suppliers over time.

23
Q

What are the two types of sourcing groups?

A
  • Direct Items – Essential for product manufacturing
  • Indirect Items – Support business operations
24
Q

List the steps in the purchasing process.

A
  • Pre-Order: Need specification, sourcing, tendering, negotiation, selection
  • Post-Order: Contracts, order handling, delivery tracking, payment & performance evaluation
25
Q

What is a key benefit of effective sourcing?

A

Improved quality, cost savings, reduced cycle times.

26
Q

What is tactical sourcing?

A

Includes market research, supplier benchmarking, cost & price analysis.

27
Q

What is strategic sourcing?

A

Includes category management, supplier relationship management (SRM), sustainability initiatives.

28
Q

What does the Kraljic Sourcing Strategy Matrix categorize?

A

Risk vs. Spend.

29
Q

What are the categories in the Kraljic Sourcing Strategy Matrix?

A
  • Critical (High Risk, High Spend)
  • Leverage (Low Risk, High Spend)
  • Bottleneck (High Risk, Low Spend)
  • Routine (Low Risk, Low Spend)
30
Q

What enhances collaboration and innovation in supply chain management?

A

Supplier Relationship Management (SRM).

31
Q

What are the four stages of negotiation?

A
  • Establish necessity
  • Plan negotiation
  • Execute negotiation
  • Deliver the agreement
32
Q

What types of costs are involved in cost management?

A
  • Fixed
  • Variable
  • Semi-variable
33
Q

What does Total Cost of Ownership (TCO) evaluate?

A

Evaluates suppliers.

34
Q

What are the characteristics of intermittent production?

A

Low volume, high variety (customized production).

35
Q

What are the characteristics of continuous production?

A

High-volume, standardized production (mass production).

36
Q

What is the difference between forecast-driven and demand-driven production?

A
  • Forecast-Driven: Uses Master Production Scheduling (MPS) and Material Requirements Planning (MRP)
  • Demand-Driven: Just-In-Time (JIT) minimizes inventory and reduces waste.
37
Q

What are key aspects of Just-In-Time (JIT) production?

A
  • Reduces setup times
  • Reduces lead times
  • Reduces lot sizes
  • Enhances quality & efficiency
38
Q

What is the goal of lean manufacturing?

A

Reduce waste while maximizing value.

39
Q

List key lean principles.

A
  • Every step must add value
  • Reduce errors & inefficiencies
  • Continuous improvement (Total Quality Management - TQM)
40
Q

What tools are used for lean manufacturing?

A
  • 5-Why Analysis
  • Loss Tree Analysis
  • Fishbone Diagram
41
Q

What problem is addressed in the case study for applying make improvement tools?

A

High defect rate in packaging.