Supply Chain Flashcards

1
Q

Characteristics of Responsive (Decentralized) Supply Chain

A

Speed focused, innovative products. high demand uncertainty, high profit margins, higher distribution complexity

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2
Q

Characteristics of Efficient (Centralized) Supply Chain

A

Cost focused, functional products. more predictable demand, low demand uncertainty, low profit margins, lower distribution complexity

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3
Q

Outsourcing

A

obtaining resource or process external to company. EX: getting raw material/component from someone else, or having someone else do some process for you

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4
Q

Reasons to Outsource?

A

reduce costs, reduce lead times, allow more innovation, focus on core capabilities, share risk with another company

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5
Q

Offshoring

A

obtaining resource/process external to the company across the ocean

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6
Q

Reasons to Offshore?

A

closer to offshore customers, faster response to offshore customers, lower costs, better technical ability

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7
Q

Disadvantages to Offshoring?

A

may lose ability to do offshore task, exchange rate volatility, give up control over quality/cost, difficult to determine overall product cost

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8
Q

Offshoring cost drivers

A

exchange rate exposure, falling communication costs, lower risk in joint ventures, labor costs

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9
Q

Push System

A

workers maximize output, always stay busy. defective work may be produced. line bottlenecks and unfinished products occur. difficult response to special orders or changes in

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10
Q

Pull System

A

operators work only when there is signal to produce. no bottlenecks, unfinished product. faster reaction to defects

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11
Q

Lean Operations

A

eliminate waste

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12
Q

Internal Strategies to match supply with demand

A

hire/fire, reduce/extend employee hours, change production rates, sub-contract

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13
Q

External Strategies to match supply with demand

A

increase price, advertise/promotions, bundling offers, pre-orders

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14
Q

Optimal Service Level

A

Critical Fractile

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15
Q

What happens to the critical fractile if the salvage value for the item increases?

A

critical fractile increases

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16
Q

Bullwhip effect causes

A

price fluctuations, order batching, shortage gaming, forecasting inaccuracies

17
Q

Ordering Cost

A

orders per year * cost per order = D/Q * S

18
Q

Inventory Cost

A

average inventory * holding cost per year = Q/2 * H

19
Q

Total Cost

A

Ordering Cost + Inventory Cost

20
Q

A mix of a Responsive and Efficient supply chain model is referred to as?

A

An agile model

21
Q

in-stock rate

A

measures the percentage of expected demand that you have in-stock

22
Q

fill rate

A

percentage of actual demand from customers that you were able to fill immediately from inventory on the shelf.

For example, assume a customer orders 100 units of an item, and you only have 50 in stock. You ship the 50 and backorder or cancel (depending on your policy) the remaining 50 units. In this case, you have a unit fill rate of 50%

23
Q

d(LT) or demand during the lead time

A

annual demand / days per year

24
Q

Cu

A

Underage cost

25
Q

Co

A

Overage cost