supplemental quiz Flashcards
Why is the storming stage a crucial part of team development?
a. It is the stage where team members become friends.
b. It ensures that every team member takes on equal responsibility.
c. It allows members to address conflicts and adjust to their roles.
d. It marks the completion of teamwork without any issues.
c. It allows members to address conflicts and adjust to their roles.
The HR assistant is preparing structured interview questions to select the best candidate from a shortlist of applicants. What should be her primary focus at this stage of the hiring process?
a. Analyzing the job description to determine key KSAO’s.
b. Identifying critical tasks and responsibilities required for the job.
c. Evaluating workplace environmental conditions for job fit.
d. Reviewing expected performance standards outlined in the job description.
a. Analyzing the job description to determine key KSAO’s.
Which scenario best illustrates the Galatea effect?
a. An employee’s performance declines due to their supervisor’s negative expectations.
b. An employee excels at work because his supervisor expresses strong confidence in his abilities.
c. Workers improve their productivity when they realize they are being observed.
d. Mr. B doubts his ability to complete a task and ultimately fails to meet the deadline.
d. Mr. B doubts his ability to complete a task and ultimately fails to meet the deadline.
- Who are considered the most knowledgeable sources of job information during job analysis?
a. Subject matter experts (SMEs)
b. I/O psychologists
c. Middle-level managers
d. HR generalists
a. Subject matter experts (SMEs)
- Brian declines a promotion to a supervisory position in the production department, and prefers to remain with her peers on the production line, where she feels most comfortable. According to Alderfer’s ERG theory, which need does Brian prioritize at work?
a. Power
b. Control
c. Relatedness
d. Growth
c. Relatedness
- Which organizational structure would best suit a multinational corporation aiming to tailor its products to local markets?
a. Functional Structure
b. Product-Based Structure
c. Geographical Structure
d. Circular Structure
c. Geographical Structure
- In what scenario might a flat organizational structure be less effective?
a. In a startup with a collaborative culture
b. In a large corporation requiring clear hierarchical communication
c. In a creative agency valuing innovation
d. In a tech company with cross-functional teams
b. In a large corporation requiring clear hierarchical communication
- What challenge might arise from implementing a matrix organizational structure?
a. Simplified reporting relationships
b. Increased clarity in employee roles
c. Potential confusion due to dual reporting lines
d. Reduced collaboration across departments
c. Potential confusion due to dual reporting lines
- A manager with a tight budget wants to boost motivation. Based on Herzberg’s Two-Factor Theory, which tactic is likely to be most effective?
a. Providing public recognition for outstanding performance
b. Offering only financial bonuses
c. Increasing salaries across the board
d. Replacing consistently underperforming employees
a. Providing public recognition for outstanding performance
- You notice that a team member is consistently submitting reports late. How should you approach them with constructive criticism?
a. “You’re always late with your reports. This is unacceptable.”
b. “If you don’t submit your reports on time, you’ll be penalized.”
c. “I’ve noticed that the reports have been late. Is there anything I can do to help you meet the deadline?”
d. “You’re bad at time management — figure it out.”
c. “I’ve noticed that the reports have been late. Is there anything I can do to help you meet the deadline?”
- When giving constructive criticism, it’s important to:
a. Focus on the person rather than their actions.
b. Provide vague feedback to avoid hurting feelings.
c. Be direct, specific, and focus on improvement.
d. Only give feedback when someone asks for it.
c. Be direct, specific, and focus on improvement.
- When receiving constructive criticism, you should:
a. Defend your work and explain why it’s not wrong.
b. Listen actively and ask clarifying questions if needed.
c. Interrupt the person to justify your actions.
d. Dismiss it if you disagree.
b. Listen actively and ask clarifying questions if needed.
- What is the definition of constructive dismissal?
a. When an employee is fired due to poor performance or habitual negligence
b. When an employee voluntarily resigns without reason
c. When an employee is forced to resign due to the employer’s unreasonable or hostile actions
d. When an employee resigns to take another job for a better offer
c. When an employee is forced to resign due to the employer’s unreasonable or hostile actions
- Which of the following scenarios best illustrates constructive dismissal?
a. An employee is demoted due to restructuring but retains the same salary and benefits.
b. An employee resigns after being given a reasonable workload increase.
c. An employee resigns after being transferred to a distant location without valid reason or proper compensation.
d. An employee quits due to dissatisfaction with their job role.
c. An employee resigns after being transferred to a distant location without valid reason or proper compensation.
- What is the usual outcome if a labor court or tribunal rules in favor of an employee in a constructive dismissal case?
a. The employee is rehired with a higher position.
b. The employer is required to compensate the employee for lost wages and damages.
c. The employer is required to offer a new contract.
d. The employee is denied any claims.
b. The employer is required to compensate the employee for lost wages and damages.
- A Notice of Discipline should be issued:
a. Only after the employee is terminated.
b. Before giving the employee a chance to explain their side.
c. After the employee has been given due process, including a chance to respond to a Notice of Explanation.
d. Only when the employee requests clarification.
c. After the employee has been given due process, including a chance to respond to a Notice of Explanation.
- If an employer imposes a penalty without issuing a Notice of Discipline, what could this lead to?
a. The penalty will be upheld since the employer has authority.
b. A labor complaint due to lack of due process.
c. The employee will automatically accept the penalty.
d. The penalty is valid as long as the offense is proven.
b. A labor complaint due to lack of due process.
- Which principle addresses the optimal number of employees that should report directly to a supervisor to ensure effective coordination?
a. Delegation of authority
b. Division of labor
c. Span of control
d. Centralization
c. Span of control
- Which theory, incorporating extensive behavioral research, emphasizes the impact of individual differences on organizational behavior?
a. Neoclassical theory
b. Classical theory
c. Modern theory
d. Open systems theory
a. Neoclassical Theory
- Which type of organizational commitment is defined by an emotional attachment to the organization?
a. Continuance commitment
b. Normative commitment
c. Affective commitment
d. Transactional commitment
c. Affective commitment
- Which theory posits that decision-making should adapt to various internal and external factors rather than follow a one-size-fits-all model?
a. Classical theory
b. Open systems theory
c. Contingency theory
d. Motivation theory
c. Contingency theory
- Which among the statements below is categorically considered a downward communication?
a. The college dean sends letters to parents to discuss students’ academic concerns.
b. Outside consultants meet with group employees to get their opinions about their work.
c. The company creates an FB account where important announcements and other concerns are channeled to employees.
d. Board of Director’s meeting is scheduled periodically to discuss organizational concerns.
c. The company creates an FB account where important announcements and other concerns are channeled to employees.
- Assuming the top post as president of the family-owned corporation, Mark focuses on setting goals, monitoring performance and providing a consequence to success or failure in the performance of tasks among employees. He is best described as a:
a. Transactional leader
b. Authoritative leader
c. Laissez Faire leader
d. Transformational leader
a. Transactional leader
- Peter and other team members begin to acknowledge the reality of having been part of the team, thus accepting their leader and working directly with other members to address difficulties. At what developmental phase this team is at this juncture?
a. Forming stage
b. Norming stage
c. Storming stage
d. Performing stage
b. Norming stage
- One of the salient points in the job characteristic theory expresses that employee desire for a job that provides them with the opportunity to be personally responsible for the outcome of their work. This refers to
a. Variety
b. Affiliation
c. Autonomy
d. Feedback
c. Autonomy
- Being candid to the applicant the nature of work one has to perform is one way to avoid hiring a future unsuccessful employee due to false expectations. This recruitment process is known as:
a. Person-task matching
b. Realistic job preview
c. Realistic performance details
d. Leveling off expectations
b. Realistic job preview
- Periodic evaluation of an employee’s performance against job standards is referred to as:
a. Job evaluation
b. Job analysis
c. Performance appraisal
d. Worker analysis
c. Performance appraisal
- What is a key advantage of implementing a team-based organizational structure?
a. Enhanced individual performance metrics
b. Clear hierarchical authority
c. Improved cross-functional collaboration
d. Strict adherence to departmental boundaries
c. Improved cross-functional collaboration
- A faculty member might agree to chair the committee for accreditation out of a sense of commitment to the university. The sense of duty becomes one’s reason to assume leadership role. The factor for such motivation to lead is categorized as:
a. Social-normative motivation
b. Affective identity motivation
c. Non-calculative motivation
d. Leader emergence
a. Social-normative motivation
- Which organizational structure is most conducive to fostering innovation and rapid decision-making?
a. Hierarchical Structure
b. Functional Structure
c. Organic Structure
d. Divisional Structure
c. Organic Structure
