Supervision Flashcards
Principal Desingnation
Any person engaged in the management of a member’s securities business including supervising, soliciting, reviewing, or approving communications with the public.
Supervisory System
Established to manage the types of business a member is engaged in and the activities of its representatives. Must be in writing. Must designate registered principals with the authority to enforce the firms written procedures. Identity to FINRA which of its offices are offices of supervisory jurisdiction and which are branch offices. It also must identify which principals are responsible for taking action to achieve compliance with securities laws and FINRA rules.
Series 26 Limited Principal
Can only supervise those activities dealing with investment company or variable contracts. FINRA rules require that a member have at least 2 principals.
Series 24 General Securities Principal
Can supervise activities dealing with investment company and variable contracts along with general securities.
Record keeping for principal designation
The designation record for principals that perform supervisory compliance must be retained for 3 years following any change.
Office of Supervisory Jurisdiction (OSJ)
Office where one or more of the following takes place. Order execution, formation of public offerings, custody of customer funds or securities, approval of new accounts, review and endorsement of customer offers, final approval of retail communications and supervision of activities of persons at the members branch offices.
Responsibility of OSJ
They enforce the written supervisory procedures of the firm, review customer accounts, maintain copies of customer records including complaints and inspect branch offices.
Branch Office
Any location identified to the public as a location where a registered broker dealer conducts investment banking or securities business. It does not need to be managed by a principal, however it must be under the supervision of an OSJ.
Non-Branch/unregistered Office
Locations used for fewer than 25 securities transactions per year or fewer than 30 days per year. Locations NOT used for sales. Locations only used occasionally and by appointment.
Satellite Office
A non branch member location that is NOT identified as an OSJ or branch office or held out to the public as a place of business for the member.
Home Office Inspection
Must be inspected at least once every 2 years by its Self Regulatory Organization. (FINRA)
Supervising Branches Inspection
Any OSJ or branch office that supervises 1 or more non branch offices must be inspected at least once annually.
Non Supervising Branches inspection
Each branch office that does NOT supervise non branch offices, must be inspected at least once every 3 years.
*Each non branch or satellite office must be inspected based on the nature and volume of the business done my that office.
Inspection Report Results
Written report which must be kept on file for a minimum of 3 years. The report must include the testing and verification of the member’s policies and procedures for safeguarding customer funds, maintenance of books and records, supervision of accounts serviced by branch office managers, transmittal of money between customers and reps and validation of customer address changes and changes to account information.
FINRA requirement for supervisory controls
Members must designate 1 or more principals who will report to senior management on an annual basis. Must also review customer account activity conducted by producers on a day to day basis. The reviewer must have the authority to correct the producers activities and must alternate with another reviewer ever 2 years or less.
Designating COO and CEO (Rule 3130)
FINRA requires that a firm designate a principal to serve as COO.
COO must certify that the firm has procedures in effect to establish, maintain, review, test and modify written supervisory procedures to comply with FINRA. This is done annually.
The COO must also certify that those processes are evidenced in a report reviewed by CEO and submitted to the members BOD. (One or more meetings annually)
Customer Complaint
A written statement by a customer or person acting on behalf of a customer alleging a grievance.
If it cannot be resolved, it must be referred to the director of arbitration of FINRA. If it involves allegations of theft, misappropriation of funds or securities or forgery the member must report to FINRA within 10 business days.
Complaints must be on file for 4 years.
Customer Complaint Reporting
All member firms must report statistical information regarding written complaints on a quarterly basis. Firms must report the information by the 15th calendar day of the month following the end of each quarter.
Criminal complaints, forgery etc must be reported to FINRA in 10 business days from receipt of the complaint.
FINRA Complaint Procedural Rules
FINRA has the authority to require any associated person/member to provide written or oral testimony regarding a complaint.
If a member doesn’t comply the National Adjudicatory Council can suspend the member and revoke its license after giving 20 days written notice.
The National Adjudicatory Council is responsible for oversight of the Department of Enforcement, development of regulatory and enforcement policy and rule changes related to business practices.
Code of Procedure
If a FINRA investigation determines that a member violated a law, the Department of Enforcement will issue a formal complaint. It will also name a hearing officer (attorney who is a FINRA employee) to preside over the hearing. The hearing officer then appoints 2 panelist to serve with him as a 3 person jury.
Complaint Resolution Process.
The accused member has 25 days to file a response after receiving the complaint from the hearing officer.
If no response a second notice is sent.
Accused must respond to the second notice in 14 days.
If no response guilt is presumed.