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Sgt Exam 2023 > Supervision > Flashcards

Supervision Flashcards

1
Q

Adult learning Processes
ROSE

A

Readiness to learn

Orientation

Self Concept

Experience

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2
Q

Team Work Model
BLOW

A

Being a team member
Lend a hand
Obey rules
Work in partnership

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3
Q

Improvement model
PRICE

A

Pinpoint performance problem
Record current performance
Involve employee in reward + punishment
Coach upon agreed strategies
Evaluation

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4
Q

Egotistical informant
4 items

A
  1. Encountered frequently
  2. May not have received positive reinforcement from parents
  3. Seek POSITIVE FEEDBACK from handler as primary REWARD
  4. Hardest to handle ego won’t relinquish control
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5
Q

James Bond syndrome informant

A

Imagine themselves in a police or spy drama

Exaggerate knowledge of criminal information to help become informants

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6
Q

Wannabe informants

A
  1. Failed to qualify to be police officer
  2. Now seek to be involved in LE as infomants
  3. Lack criminal associates
  4. Do not make good informants
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7
Q

Perversely motivated informants

A
  1. The most dangerous and disruptive informants
  2. Sometimes told to infiltrate police by criminal organizations
  3. Want to learn police methods, targets, identify undercover agents
  4. May provide decoy information to distract police
  5. Question their motives if they walk in and volunteer information. Maybe perverse
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8
Q

Restricted-use informants

A

Pose special management issues

On probation

Juveniles

Addicted or were addicted to drugs

Felons

Persons known to be unreliable

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9
Q

Causes of corruption
DLLP

A

Discretion
Low management
Low public visibility
Peer group secrecy

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10
Q

Garrison Mentality

A

Letting nobody know what you are doing.

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11
Q

What to do for minor infraction by employee? Supervision book

A

1 discuss with employee

2 give on the spot warning

3 Document

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12
Q

Plain view Project (Defense Attorneys)

A

Social media site.

Goes through officers person social media posts

72 officers fired for racist posts

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13
Q

Primary complainant (Internal Affairs)

A

Complaint made by victim

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14
Q

Secondary complainant (Internal Affairs) complaint against officer

A

Someone making complaint on behalf of the victim

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15
Q

Exonerated disposition (IA)

A

Officer did what they are accused of. Action was legal, and justified

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16
Q

Policy failure disposition (IA)

A

Action not specified in policy. Agency may need to change policy but for now no wrong doing

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17
Q

Who has final say on discipline?

A

The Chief executive

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18
Q

Burden of proof for Administrative Trial Board?

A

Preponderance of Evidence 51% same as traffic ticket

19
Q

Standard of evidence for Administrative trial board?

A

Fundamental fairness - May allow reliable hearsay

20
Q

Early Warning System for employees (IA)

A
  1. Non punitive
  2. Help oriented
  3. Tracks use of force, crashes and sends alerts (think Blue Team Software
21
Q

Types of EMPLOYEES
AIA

A
  1. Ascendent
  2. Indifferent
  3. Ambivalent
22
Q

Types of PROBLEM Employees
(6 types) ETDIMM

A
  1. Erudites
  2. Tyrants
  3. Defeatists
  4. Indecisives
  5. Manipulators
  6. Marginal performers
23
Q

Ascendent Employee Type

A

Go higher

Achievement oriented

Workaholic

Fast track

Do it themselves

24
Q

Indifferent EMPLOYEE type

A

Marginal employee / Earn enough money to get by

Most likely to violate dept policy

Want to be liked socially

Headache for supervisor

25
Q

Ambivalent EMPLOYEE type

A

* Most Officers*

Don’t like to make decisions

Challenge Dept policy, resist new rules

Procrastinate if not motivated

Antidote give them challenging assignment!!

26
Q

Pygmallion Effect

A

Higher expectations lead to higher performance

27
Q

Erudite PROBLEM Employee

A

Intellectual

Have opinion on everything

Deal with them by using expertise. (Not as smart as you think you are)

28
Q

Tyrant PROBLEM Employee

A

Control oriented

Intimidate

Require authoritative response

29
Q

Defeatist PROBLEM Employee

A

Resist new ideas

Bitchers

Confront by asking for specifics

30
Q

Manipulators PROBLEM Employee

A

Unethical

Play people against each other

Provide feedback to neutralize

31
Q

Indecisives PROBLEM employee

A

Expert at Neutrality

Impervious to praise and punishment

Will not make decision

Antidote do not allow to use vagueness or platitude.

32
Q

Marginal Performer PROBLEM employee

A

Does just enough to get by

Just shows up

Praise when they are effective immediately to change

33
Q

Millennials generation

A

1982-2002

34
Q

How Millennials differ from Boomers
(3 ways)

A
  1. Clearly defined goals
  2. Unafraid to change jobs
  3. More interested in quality of life
35
Q

Task stressors
6 types

A
  1. Danger
  2. Boredom
  3. Role conflict / ambiguity
  4. Control over work pace
  5. Shift work
  6. Use of force
36
Q

US Constituon what ammedment deals with search and seizure

A

4th amendment

37
Q

Chicago study…. What is linked to 60% of police suicides

A

Alcohol

38
Q

Police have how many more times risk that other professions for suicide

A

3 times more likely

39
Q

Non-profit dealing with police suicide consists of doctors and surviving family members

A

Badge of Life

40
Q

Officers most at risk for suicide (You)

A

Male

40-44yrs old

Unmarried

16yrs on the job

41
Q

According to Badge of Life what is the most general cause of Police Suicide

A

Depression

42
Q

Signs of PTSD and when to be concerned

A

1 flash backs

2 sense of depression

3 insomnia

4 spontaneous anger

5 inability to concentrate

If signs persist for more than 1 month

43
Q

Stages of a group

OCCDDA

A
  1. Orientation (most important)
  2. Conflict
  3. Cohesion (members start to accept leader)
  4. Dillusion uncertainty rocky
  5. Disillusion- polarized group not going anywhere
  6. Acceptance

Sgt Exam 2023 (2 decks)

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