Supervision Flashcards

1
Q

Adult learning Processes
ROSE

A

Readiness to learn

Orientation

Self Concept

Experience

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2
Q

Team Work Model
BLOW

A

Being a team member
Lend a hand
Obey rules
Work in partnership

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3
Q

Improvement model
PRICE

A

Pinpoint performance problem
Record current performance
Involve employee in reward + punishment
Coach upon agreed strategies
Evaluation

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4
Q

Egotistical informant
4 items

A
  1. Encountered frequently
  2. May not have received positive reinforcement from parents
  3. Seek POSITIVE FEEDBACK from handler as primary REWARD
  4. Hardest to handle ego won’t relinquish control
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5
Q

James Bond syndrome informant

A

Imagine themselves in a police or spy drama

Exaggerate knowledge of criminal information to help become informants

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6
Q

Wannabe informants

A
  1. Failed to qualify to be police officer
  2. Now seek to be involved in LE as infomants
  3. Lack criminal associates
  4. Do not make good informants
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7
Q

Perversely motivated informants

A
  1. The most dangerous and disruptive informants
  2. Sometimes told to infiltrate police by criminal organizations
  3. Want to learn police methods, targets, identify undercover agents
  4. May provide decoy information to distract police
  5. Question their motives if they walk in and volunteer information. Maybe perverse
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8
Q

Restricted-use informants

A

Pose special management issues

On probation

Juveniles

Addicted or were addicted to drugs

Felons

Persons known to be unreliable

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9
Q

Causes of corruption
DLLP

A

Discretion
Low management
Low public visibility
Peer group secrecy

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10
Q

Garrison Mentality

A

Letting nobody know what you are doing.

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11
Q

What to do for minor infraction by employee? Supervision book

A

1 discuss with employee

2 give on the spot warning

3 Document

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12
Q

Plain view Project (Defense Attorneys)

A

Social media site.

Goes through officers person social media posts

72 officers fired for racist posts

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13
Q

Primary complainant (Internal Affairs)

A

Complaint made by victim

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14
Q

Secondary complainant (Internal Affairs) complaint against officer

A

Someone making complaint on behalf of the victim

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15
Q

Exonerated disposition (IA)

A

Officer did what they are accused of. Action was legal, and justified

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16
Q

Policy failure disposition (IA)

A

Action not specified in policy. Agency may need to change policy but for now no wrong doing

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17
Q

Who has final say on discipline?

A

The Chief executive

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18
Q

Burden of proof for Administrative Trial Board?

A

Preponderance of Evidence 51% same as traffic ticket

19
Q

Standard of evidence for Administrative trial board?

A

Fundamental fairness - May allow reliable hearsay

20
Q

Early Warning System for employees (IA)

A
  1. Non punitive
  2. Help oriented
  3. Tracks use of force, crashes and sends alerts (think Blue Team Software
21
Q

Types of EMPLOYEES
AIA

A
  1. Ascendent
  2. Indifferent
  3. Ambivalent
22
Q

Types of PROBLEM Employees
(6 types) ETDIMM

A
  1. Erudites
  2. Tyrants
  3. Defeatists
  4. Indecisives
  5. Manipulators
  6. Marginal performers
23
Q

Ascendent Employee Type

A

Go higher

Achievement oriented

Workaholic

Fast track

Do it themselves

24
Q

Indifferent EMPLOYEE type

A

Marginal employee / Earn enough money to get by

Most likely to violate dept policy

Want to be liked socially

Headache for supervisor

25
Ambivalent EMPLOYEE type
*** Most Officers*** Don’t like to make decisions Challenge Dept policy, resist new rules Procrastinate if not motivated Antidote give them challenging assignment!!
26
Pygmallion Effect
Higher expectations lead to higher performance
27
Erudite PROBLEM Employee
Intellectual Have opinion on everything Deal with them by using expertise. (Not as smart as you think you are)
28
Tyrant PROBLEM Employee
Control oriented Intimidate Require authoritative response
29
Defeatist PROBLEM Employee
Resist new ideas Bitchers Confront by asking for specifics
30
Manipulators PROBLEM Employee
Unethical Play people against each other Provide feedback to neutralize
31
Indecisives PROBLEM employee
Expert at Neutrality Impervious to praise and punishment Will not make decision Antidote do not allow to use vagueness or platitude.
32
Marginal Performer PROBLEM employee
Does just enough to get by Just shows up Praise when they are effective immediately to change
33
Millennials generation
1982-2002
34
How Millennials differ from Boomers (3 ways)
1. Clearly defined goals 2. Unafraid to change jobs 3. More interested in quality of life
35
Task stressors 6 types
1. Danger 2. Boredom 3. Role conflict / ambiguity 4. Control over work pace 5. Shift work 6. Use of force
36
US Constituon what ammedment deals with search and seizure
4th amendment
37
Chicago study…. What is linked to 60% of police suicides
Alcohol
38
Police have how many more times risk that other professions for suicide
3 times more likely
39
Non-profit dealing with police suicide consists of doctors and surviving family members
Badge of Life
40
Officers most at risk for suicide (You)
Male 40-44yrs old Unmarried 16yrs on the job
41
According to Badge of Life what is the most general cause of Police Suicide
Depression
42
Signs of PTSD and when to be concerned
1 flash backs 2 sense of depression 3 insomnia 4 spontaneous anger 5 inability to concentrate If signs persist for more than 1 month
43
Stages of a group OCCDDA
1. Orientation (most important) 2. Conflict 3. Cohesion (members start to accept leader) 4. Dillusion uncertainty rocky 5. Disillusion- polarized group not going anywhere 6. Acceptance