Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Sgt. Exam 2022 > Supervision > Flashcards

Supervision Flashcards

1
Q

Discipline

A

denotes one who receives instructions from another or who follows devotedly the expressions and actions of a respected leader.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Interrogation

A

a process of questioning with the investigator usually assuming a dominant role in the relationship.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Interview

A

An interchange of views and ideas between two or more persons. It’s primary purpose is to obtain or impart information or influence attitudes or behavior.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Operation Orders

A

Procedures to be followed and the goals to be achieved in a particular event.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Special Orders

A

Establish procedures or rules necessary in carrying out policy; these are changed occasionally to keep organizational practices consistent with current needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

General Orders

A

Establish policy, the broad rules describing general objectives of the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Feedback

A

The most important supervisor tool in learning if he is communicating well.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Filtering

A

As information, is passed from person to person, usually a distortion or dilution of content occurs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Effectiveness

A

Ability to express oneself not only clearly, concisely and simply but also understandably.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Static

A

Redundancy or repetition of a message tends to be brought on by this barrier.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Noise

A

Static that interferes with the transmission of messages.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Psychological Size

A

Appearances of superiority, inferiority or personal inadequacy which cause a bad “climate” between supervisor and subordinate and adversely affect their capacity to communicate effectively.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Status Differences

A

The greater the difference in status or rank is, the greater the difficulty in achieving effective communications. Easier downward than upward.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Failure to Listen

A

A principle obstacle to good communications is failure to listen to what others are saying.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Communicate

A

The ability to communicate clearly and concisely is the single most important skill of the supervision.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Role Playing & Field Problems

A

Developed to simulate common incidents likely to be faced frequently by officers in the field.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Online Training

A

Asynchronous: allows learners to log-in and choose from a variety of course topics.

Synchronous: related to a classroom setting, led by course instructor.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Guest Speakers

A

Frequently used for specialists to provide training in their respective areas of expertise.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Roll Call Training

A

Economical and terse teaching method.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Lectures

A

Least effective teaching method, since it assumes that all members of the class progress at the same rate.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Oversimplification

A

Leaves students the task of drawing a conclusion without adequate facts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Test

A

An evaluation of the learner’s progress.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Application

A

Learners are provided an opportunity to try out or use the information they have learned under the teacher’s supervision.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Review

A

A summary of special value for major points within the presentation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Job Analysis

A

The basis for the presentation step of the lesson plan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Presentation

A

To impart new knowledge or skills to students or to refresh their memory about what they have once learned but might have forgotten.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Introduction

A

Remarks which focus the attention of the students, gain their interest and place them in a state of readiness to learn.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Learning Objectives

A

Brief, clear, specific statements of what students should know or be able to do at the end of the course that they couldn’t do before.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Apperceptive Base

A

A students past training and experience.

30
Q

Instructional Goals

A

Broad, general statements about what is to be learned.

31
Q

Andragogy

A

Methods and techniques utilized in adult education.

32
Q

Principle of Intensity

A

The more intense the matter taught, the greater is the likelihood that it will be retained.

33
Q

Principle of Recency

A

Information acquired last is generally remembered best.

34
Q

Principle of Primacy

A

Things learned first create a strong impression in the mind that is difficult to erase.

35
Q

Principle of Repetition

A

Builds habit that, if correct, lead to success, satisfaction and a desire to repeat what produces pleasure.

36
Q

Principle of Effect

A

Pleasurable sense of satisfaction from success in learning.

37
Q

Principle of Readiness

A

When conditions in the learning environment are such that they establish in students a attitude favorable to learning.

38
Q

Written Order

A

Used in situations where complex operations or numerous persons are affected to assure that all receive the same message.

39
Q

Verbal/Direct Order

A

Usually satisfactory for simple tasks, especially if they have been performed before and in emergency situations.

40
Q

Suggestive Order

A

Useful in developing the initiative of subordinates since they allow considerable latitude in the method of accomplishing an assignment when immediate action is not essential.

41
Q

Giving Orders

A

Complex process of communicating ideas in such a manner that the recipient interprets what he hears in the way the communicator intends.

42
Q

Motivation

A

The application of incentives, which encourages a certain positive pattern of behavior and attitude and contributes to the accomplishment of organizational objectives.

43
Q

Transactional

A

One person takes the initiative, making contact with others for the purpose of exchange of valued things.

44
Q

Transformational

A

One or more persons engage with others in a way in which the leader and the non-leader raise one another to higher levels of motivation and morality.

45
Q

Free Rein Leader

A

Leaders who play down their role and exercise minimum control, seldom give subordinates the attention or help their needs (does not work well).

46
Q

Autocratic Leader

A

Highly authoritative. Makes decisions without allowing subordinates to participate.

47
Q

Democratic Leader

A

Seeking ideas and suggestions from their subordinates and allowing them to participate in decision-making that affects them.

48
Q

Situational Leadership

A

When the supervisor adjusts their leadership style to fit the development level of their followers and the needs of that need.

49
Q

Leadership

A

The art of influencing, directing, guiding and controlling others in such a way as to obtain their wildling obedience, confidence, respect and loyal cooperation in the accomplishment of an objective.

50
Q

Exception Principle

A

The head of an organization should not act personally on each matter coming under their jurisdiction.

51
Q

Unity of Command

A

Requires that every employee be under the direct command of one supervisor.

52
Q

Span of Control

A

Relates to the number of subordinates who can be supervised effectively by one supervisor.

53
Q

Delegation

A

Relates to the process of committing an activity to another’s care.

54
Q

Line Organization

A

Straight-line organization (ie individual, military or departmental). Seldom encountered. Quick decisions, but supervisors too often required to perform duties of specialists.

55
Q

Functional Organization

A

Most present day organizations except at or near top level. Divides responsibility among specialists (ie trainers).

56
Q

Line & Staff Organization

A

Combination of line and functional organization types and is found in almost all police agencies today.

57
Q

Rules & Regulations

A

Plans providing specific guides to conduct and performance.

58
Q

Policies

A

Plans consisting of a set of broad principles that guide personnel in the accomplishment of general organizational objectives.

59
Q

Budgeting

A

All that goes in the form of fiscal planning, accounting and control.

60
Q

Reporting

A

Keeping those who the executive is responsible for informed as to what is going on, which includes keeping themselves and the subordinates informed through records, research and inspection.

61
Q

Coordinating

A

All important duty of interrelating the various parts of the work.

62
Q

Directing

A

The continuous task of taking decisions and embodying them in specific and general orders and instructions and serving as the leader of the enterprise.

63
Q

Staffing

A

The whole personnel function of bringing on and training the staff and maintaining favorable conditions for work.

64
Q

Organizing

A

The establishment of the formal structure of authority through which work subdivisions are arranged, defined and coordinated for the defined objective.

65
Q

Planning

A

Working out in broad outline the things that need to be done and the methods for doing them to accomplish the purpose set for the enterprise.

66
Q

Management

A

Denotes the process of directing and controlling people and things so that organizational objectives can be accomplished.

67
Q

Counselor

A

The practice of actively listening and responding to employees complaints, grievances and problems.

68
Q

Coaching

A

The practice of confronting an employee with his job performance record with the objective of finding ways to overcome deficiencies and improve job performance.

69
Q

Supervision

A

The act of overseeing people.

70
Q

Discipline

A

Denotes one who receives instructions from another or who follows devotedly the expressions and actions of a respected leaders.

Sgt. Exam 2022 (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions