Sunseeker Resort Charlotte Harbor Flashcards

1
Q

What is the vision of Sunseeker Resorts Charlotte Harbor?

A

Creating Southwest Florida’s Premier Resort Destination

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2
Q

What is the mission of Sunseeker Resorts Charlotte Harbor?

A

Welcome every guest to our Charlotte Harbor home

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3
Q

What are the 3 elements to our personality?

A

Polished, Relaxed, Warm & Welcoming

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4
Q

What are our core values?

A

Integrity, Respect, Excellence, Teamwork, Accountability

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5
Q

What are our 4 Key Service Standards?

A

Be Polite & Courteous, Ensure Guest Comfort & Convenience, Intuitively Anticipate Guest Needs, Be Gracious & Thoughtful

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6
Q

How many total rooms and suites do we offer?

A

785

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7
Q

How many Signature Sunsuites do we offer?

A

189

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8
Q

How many pools are on property?

A

2

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9
Q

How many square feet of meeting and event space do we offer?

A

60,000

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10
Q

How many ideation rooms do we have to offer?

A

3

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11
Q

What is the square footage of our bridal suite?

A

1,000 sq ft.

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12
Q

How many par is our golf course?

A

72 par, 18-hole

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13
Q

How many spa treatment rooms do we have?

A

10

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14
Q

What is the square footage of the Fitness Center?

A

7,100 sq ft

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15
Q

What is the name of our Spa?

A

Lorelei Natural Beauty & Wellness

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16
Q

What is the name of our golf club?

A

Aileron Golf Club

17
Q

What food and beverage venues and retail outlets are located in Iris Tower?

A

Allegiant Stadium, Threads, Shore Provisions

18
Q

What food and beverage venues are located in Lotus Tower?

A

Maury’s & Stretto

19
Q

How many gallons of water are in Reflections main pool? The smaller VIP pool? The hot tub?

A

508,452 gal
32,987 gal
2,114 gal

20
Q

How many gallons of water are in Level Blue pool? The hot tub?

A

126,802 gal
13,941 gal