Summary Q's Flashcards

1
Q

What are Company Accounts?

A

Company accounts are a summary of an organisation’s financial activity over a 12 month period. They are prepared for Companies House and HM Revenue & Customs every year and consist of the Balance Sheet, the Profit and Loss Statement, and the Cash Flow Statement.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are Management Accounts?

A

Management accounts are financial reports produced for the business owners and managers, generally monthly or quarterly, normally a Profit & Loss report and a Balance Sheet. In principle they are similar to Year End accounts but are less formal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is a Profit & Loss account/statement?

A

The profit and loss (P&L) statement is a financial statement that summarizes the revenues, costs, and expenses incurred during a specified period

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is a Balance Sheet?

A

A balance sheet is a financial statement that reports a company’s assets, liabilities and shareholders’ equity at a specific point in time.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Name the rules of conduct for Members 2020 amended?

A

ESC CPD SIC

Ethical Behaviour
competency
high service standard
CPD
Solvency
Information to RICS
Cooperation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Name the rules of conduct for firms 2020 amended?

A

2 Parts, part 1 is rules of conduct for business:

PCS CPD CCI

Proffessional Behaviour
Competence
Service
CPD
Complaints Handling
Clients Money
Indemnity Insurance

Part 3 is “Firm Administration”

Advertising (thruthfull)
Solvency
Arrnagement to cover death if sole practicioner
Use of Designaitons
Information to the RICS (submit info as and when required)
Cooperation (any rics staff or regulatory board)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the RICS 5 core values and give me a few examples of where you have adopted them?

A

Promote Trust within the Proffession

High level of service

Integrity

Respect

Responsibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the CPD requirements for members

A

20 Hours anjually to be logged online. At least 10 hours formal. CPD undertaken to enhance knowledge and to keep members upto date with changes.

Ethical stanards completed at elast 1x every 3 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How do you undertake a conflcit check? What conflcits do you look for?

A

Email around the office.

Looking for personal conflicts, party conflicts, or confidential information.
Anythingt hat may impact giving inpartial advice.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Give me an example of a conflcit you have had

A

I was marketing a leasehold premisis in Durham and approached by a tenant who we are retained to act for to aquire. Given i was acting for the landlord already and duel agency is prohibited. I turned down the tenant and advised they seek another representivie to produce with as the conflcit could not be managed effectivley. I notified my client landlord and got written informed consent so they udnerstood the rpevious relashionship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What proffessional statements cover conflcits of interest?

A

Conflicts of interest – UK commercial property market investment agency (2017)

Conflicts of interest (2017)

Both effective from Jan 2018

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What guidance do you follow for Money Laundering / terrorist financing matters

A

Money Laudnering (Information on the payer) Regulations 2017 (Legislation)

and RICS PS Countering bribery andcorruption, money launderingand terrorist financing 2019

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Talk me though AML checks you udnertake

A

For every new instruciton, even if client is existing we undertake customer due dilligence - ID checks, residence checks, and online checks using creditsafe, then store them on file for 5 years.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

You mention a customer didnt provide information for AML checks, walk me through?

A

As goverend by legislation and the mandatory proffessional statement on money laundering, we dont undertake nay work unless satisfied with checks on a client. The client for this instruction was on holiday and unable to provide proof of address until they retunred to the country. We inststed we could not udnertake work until we were atisfied and advised we had to wait until recieved. If the client still would not provide and was avasive, i would inform our money laudnering officer to log and report.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Talk to me about the bibery incident in south sheilds

A

Whilst culture isnt justification, the proposed tenant wanted me to reveal bid information for free services. As accepting or failing to report a bribe is punishble offence with unlimited fine and potential prison sentance, ir eproted to my senior managers for logging on file for future dealings, and alerted my client.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What legislation do you follow for Health and Saftey at work?

A

the Health and Safety at Work Act 1974 outlines the legal duties that employers have to protect the health, safety and welfare at work of all of their employees. … The HSE also enforces the penalties which can be given should employers not meet their responsibilities. Enforced by Health and Saftey Executive/local authority.

1) Adequate training of staff to ensure health and safety procedures are understood and adhered to
2) Adequate welfare provisions for staff at work
3) A safe working environment that is properly maintained and where operations within it are conducted safely
4) Suitable provision of relevant information, instruction and supervision

17
Q

How does your employer ensure saftey?

A

Follow guidance in the Surveying safley 2018 guidance note (PPE equipment and company policy on site visits)

undertake workstation assessments as required udner Display Screen Equipment Regulations.

Lone working Policy

18
Q

Talk me through Surveying safley 2018 guidance note

A

Highlights best practice for health and saftey for property proffessioans.

Highlights undertaking risk assessments to assess hazards. Occupational hygene, guides for site visits (charged mobile, emergancy contact, let colelgues know whaere you are, cautious if property condition poor, PPE )

19
Q

What is the benifit of inclusive environments and how do you ensure youre incusive ar work.

A

In an inclusive work culture, people feel respected and valued, this can increase teamwork, productivity, and ultimialty lead to the best service for clients.

At work and as guided by the equalities act 2010 as a firm and individuals we dont discriminate employees, clients, or anyone due to differences such as sex, religion, belifs etc.

20
Q

Talk me through MEES

A

Came into effect april 2018.
Unlawful to let a property with an EPC of less than E (F or G). EPC’s must be renewed every 10 years and displayed on amrketing material.

From 1st April 2023, MEES will be extended to cover all leases, including where a lease is already in place.

MEES not relevent to leases of 6 months less or 99 years+.

Exemptions only if not cost effective, consent to udnertake improvment works denied.

Penalties will be based on the rateable value of the property, up to a maximum of £150,000

21
Q

What does BRE EAM stand for.

A

Building Research Establishement, Energy Asessment Method.

It provides independent third party certification of the assessment of the sustainability performance of individual buildings. Not just environmentally, but socially, economically etc. Many criteria. Helps a company reach CSR goals and can increase property value.

Outstanding: Less than top 1% of buildings (innovator)
Excellent: Top 10% of buildings (best practice)
Very Good: Top 25% of buildings (advanced good practice)
Good: Top 50% of buildings (intermediate good practice)
22
Q

What is the profts method of valuation?

A

Usually used for trade potential site such as pubs, nurseries, leasuire sites, hotels.

Used audited accounts for 3 years.

Income recieved - costs = Gross Profit.

Gross profit - working expenses = Unadjusted net profit

Unadjusted net profit - operators renumeration = Adjusted net profit (Fair Maintanbale Operating Profit).

Then capitalise using a yeild (years purchase)

23
Q

What is the residual method of Valuation?

A

It assess financial viablity of devloping a site.

It quates site value and allows to see profitibility using adjusted factors.

In simple form Land/Property = GDV – (Construction + Fees + Profit)

Uses comparable method to see rental income if ocmmercial, at the appropriate yeild.

Building Costs – gross area used with associated items such as site clearance , demolition etc. * Professional Fee – 12 and 15% of construction cost. * Finance – for total building cost, land cost and professional fee* Advertising and Marketing- depends on the program, 0.5% to 1% of GDV* Voids and Contingencies – empty after the development is completed. 3 – 5% o n building cost * Developer’s Profit and Risk – 15 – 20% on GDV or 20-25% on total cost

24
Q

What is the DRC method of valaution?

A

Depretiated Replacement Cost (also known as contractos method), where direct evidence is limited such as lighthouses, schools, libaries. Can be used for owner-occupied, accounts, or rating valuations.

Method:
Value of land in exisitng use and add on cost of replacing the building (BCIS estimate) plus associated fees of works, and minus obsolensence e.g wear and tear or changes in the market.

25
Q

What is the Investment method of valuation

A

Used when there is an income stream, i.e tenanted property, rental income is capitalsied to create capital value.

Conventional = MR X YP
£10,000 pax X (1 / 8% Yeild) =Cap Val

Hardcore Layer Method for Over Rented ((Capitalise bottom slice (market rent) and capitalise top slice (over rented portion with approproate yeild) Higher yeild to top slcie to reflect risk of over rented nature.

Term and Reversion for Under Rated:
Say MR is 10k

Passing Rent £7,000 x YP in perp @ 8% = Val

Top Slice £3,000
x
YP in perp @ 8% = 
x
PV 3 years @ 8% = 
=Value
26
Q

Name examples of deleterious materials

A

Deleterious materials are ones that are prohbitied in building either due to Health concerns or saftey issues. Examples are:

Asbestos

High Alumia Cement (structural risk, building age key identification, and deteriatoring concrete)

Calcium Silicate Bricks (flint contianed and more thermal movement)

Lead (toxic to humans, control fo lead regulations)

27
Q

When was asbestos banned?

A

Blue (crocidolite) and brown (amosite) asbestos were banned in 1985. White (chrysotile) asbestos was 1999.

Pre 2000 construction has risk of asbestos.

Management Asbestos Survey; Refurbishment and Demolition Asbestos survey (Asbestos Regulations 2012)

28
Q

Talk to me about the crack you noticed when ispecting park view whitley bay

A

There was a stepped crack in between the black work. If it has been within dry wall it may indicate less severity, but given the wall looked structural it required a proffessional to assess the issue. The cracking may have indicated structural issues like subsidence or settlment. It was investigated by a building surveyor and reported as minor settlement without need for remedy due to it being hairline fracturing.

29
Q

Talk to me about the vandleism in Newcastle centre whilst inspecting

A

Vandalism (damage to the exterior, brokenwindows, etc.) and squatters: look for signs onarrival and do not enter if a property appears to havebeen broken into. Inform the vendor immediately. Ifthere is any indication that an unauthorised personmay be in the property, do not enter. Contact thevendor and, with their permission, the police. Ifvandalism or squatting become a regular occurrence,consider whether it is appropriate for viewings to becarried out by just one person

30
Q

What are the regulations in relation to purchase and sale?

A

RICS UK Commercial Estate Agency, 2016

Money Laundering (Information on the payer) Regulations 2017 (Legislation)

Estate Agents Act 1979

Misrepresentation Act 1967

Town and Country Planning Act 2007

31
Q

What is the RICS UK CommercialReal Estate Agency 2016

A

Its a proffessional statement for allr egulated members/firms delaing with agency that replaced the purple book. It sets out 12 core principles agents should undertake.

32
Q

Name the 12 key principles of the RICS UK Commercial Estate Agency 2016

A
  1. Honesty
  2. Work with due care & skill
  3. Terms of Business
  4. No discrimination
  5. Avoid Conflicts where possible
    6.Communicate openly
  6. All advertising to be truthful
  7. Clinet Money held seperatley
  8. PII
  9. tranparent with ID for clients
  10. Realistic assessment of pricing
    12 Ensure meetings carried out in line with clients wishes and safley
33
Q

Part from RICS UK Commercial Estate Agency 2017, what is the legilsation behind agency?

A

Estate Agents Act 1979 for any disposal/aquisition of property/land interests freehold or elasehold.

7 Pirnciples:

  1. Terms of Engagement
  2. Honesty and Accuracy
  3. Agreement and liability for costs
  4. Openness with personal interests (Conflicts)
  5. No discrimination
  6. Report offers in writing
  7. Keep clients money seperate.
34
Q

What is section 18 and what is section 21 of Estate Agents Act 1979 ?

A

Section 18 referes to one of the key principles: Clarity as to Terms fo Engagement

Section 21 : Openess of personal interests conflicts (RICS Conflicts of interest 2017 and UK Commercial Property Market Investment Agency 2017 highlight this further)

35
Q

What are the penalties for not following the Estate Agents Act 1979

A

Its legislation so policed by Trading Standards and Local Authoirty.

  • Negative licencing
  • Prohibition or wanring order to an agent
36
Q

Aside from Estate Agents Act, what other legislation governs agency?

A

Consumer Protection from Unfair Trading Regulations

Busienss Protection Regulations 2008

Misrepresentaiton Act 1967

Town and Coutry Planning (Control of Advertisements) 2007

37
Q

Consumer Protection from Unfair Trading Regulations, what is it?

A

Applies to all lettings and sales, duty of care to all parties .

Agents must declare good and bad re information on property.

Agents cant put pressure on buyers

Full due dilligence required for new instructions

Clients to sign of marketing particulars

Policed by traidng Standards with Unlimited fine and prohibition order, compensation to consumer of up to £25,000.

38
Q

What is Misrepresentaiton Act 1967?

A
False statements made during pre-contractural enquries which causes a party to purchase. 
Civil Offense (Form of negligence).

Agent has duty of care to fact check.

Three tests to decide if agent commited wrongdoing.

1) Forseeability - was the agent aware and damage forseeable?
2) Proximity -The relashionship and was it sufficiently proximiate ?
3) Fairness - was is unreasonbale, was duty of care breached

39
Q

Tell me about Town and Coutry Planning (Control of Advertisements) 2007

A

Demmed consent for single advertisement on a property greater than 2sqm (flat, or 2.3sqm V-angle).

Must be removed within 14 days of trnsaction.

Planning if iluminated, remote, or listed/conservation area.