summa 1 Flashcards

1
Q

what is communication?

A

it is a process of sharing or conveying message of information from on e person to another within and across channels, context, media and culture

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2
Q

a systematic process which individuals interact through symbols to create and interpret meaning.

A

communication

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3
Q

what is the nature of communication

A
  1. it is a process
  2. it occurs between 2 or more people, a speaker and a receiver.
  3. it can be written or spoke,words,actions or both spoken words and non-verbal actions
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4
Q

what is the process of communication

A

1.the speaker generates an idea
2.the speaker encodes an idea or converts it into actions or words or both.
3.the speaker transmits the message
4.the receiver gets the message
5.the receiver decides or analyze the message
6.the receiver sends a feedback to the speaker.

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5
Q

communication is in a what?

A

a process and in a cycle

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6
Q

why is it in a cycle?

A

it is bc after the speaker transmits the message, the receiver will try to give feedback which now makes the receiver the speaker and the speaker the receiver and so on and so forth

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7
Q

communication functions to control behavior,clarifies,duties,responsiveness, thereby permitting control

A

to control

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8
Q

communication motivated or encourages people to live better

A

to motivation

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9
Q

communication allows individuals to interact with other

A

social interaction

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10
Q

communication facilitates people’s expression of their feelings and emotions, permits the expression of feelings and statisfaction of social needs

A

emotional expression

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11
Q

communication functions to convey information and to provide information needed for making decisions

A

information dissemination

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12
Q

this model represents communication as an ORATOR to a large audience

A

Aristotle Model of Communication

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13
Q

sender ➡️ receiver
message

A

Aristotle Model of Communication

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14
Q

speaker plays an important role

A

Aristotle Model of Communication

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15
Q

“who says what in which channel to whome with what effect?”

A

harold laswells’ model of communication

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16
Q

he use of medium is very crucial in this model

A

harold laswells’model of communication

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17
Q

who?➡️what?➡️ channel ➡️whom?➡️effet

A

harold laswells’ model of communication

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18
Q

list 6 things to remember to be a good orator

A

content
manner of delivery
pathos (emotional)
logos (reason)
ethos (credible/credibility)
arguments

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19
Q

it depicts communication as a linear or a one-way process

A

Shannon and Weaver model of communication

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20
Q

it is known to be the mother of all communication models

A

Shannon and Weaver model of communication

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21
Q

this model introduced noise as a part of a communication

A

Shannon and Weaver model of communication

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22
Q

noise maybe in:

A

static
unusual weather conditions
electronic equipments that interferes with the signal
environment phenomenon

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23
Q

infosource➡️transmitter➡️channel ➡️
message signal rcvd signal
receiver ➡️ destination ⬆️
mesaage noise source

A

Shannon and Weaver model of communication

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24
Q

date when Shannon and Weaver model of communication was released or made

A

1949

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25
Q

date when Wilbur Schramm model of communication was released or made

A

1954

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26
Q

if there is no commonality in the sender and the receiver’s field of experience,then,the communication does not take place

A

Wilbur Schramm model of communication

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27
Q

an individual’s knowledge, experience,and cultural background also play an important role in communication

A

Wilbur Schramm model of communication

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28
Q

it allows interaction

A

Wilbur Schramm model of communication

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29
Q

in this model, communication becomes a continuous process of message and feedback

A

Wilbur Schramm model of communication

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30
Q

Field Of Experience Field of Experience sender|encoder ➡️signal➡️ decoder|receiver
⬆️ ⬆️ ⬇️
noise

↖️ feedback ↙️

A

Wilbur Schramm model of communication

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31
Q

the model identifies controlling factors for the major elements of communication (source,message,channel, and receiver)

A

David Berlo’s Model of Communication

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32
Q

What does SMCR means?

A

sender
message
channel
receiver

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33
Q

what qualities does the receiver and sender would have commonalities with?

A

communication skills,
attitudes,
knowledge,
social system,
culture.

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34
Q

what does message should have? according to David Berlo

A

content
elements
treatments
structure
code

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35
Q

what are the channels according to David Berlo

A

hearing
seeing
touching
tasting
smelling

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36
Q

it is a model of the ingredients of communication

A

David Berlo’s Model of Communication

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37
Q

it is a hellical model of communication

A

frank dance model

38
Q

communication evolves from the very first day(origin) until the existing moment

A

frank dance model of communication

39
Q

communication is largely dependent on its past

A

frank dance model of communication

40
Q

it involves the concept of time

A

frank dance model of communication

41
Q

communication process is the product we learnt

A

frank dance model of communication

42
Q

they were the ones who proposed the linear, interactive, and transaction models of communication

A

Adler and Rodman in year 2011

43
Q

this illustrates communication as one way activity where message or information flows from the speaker to the receiver/listener.

A

linear model of communication

44
Q

this means that the transmission of message starts from an active sender and ends with the passive receiver

A

linear model of communication

45
Q

this shows a two-way exchange which features the elements of feedback.

A

interactive model of communication

46
Q

the sender composes and delivers a message to he receiver, who in turn, composes and delivers a response

A

interactive model of communication

47
Q

interaction which requires both parties to respond

A

interactive model of communication

48
Q

this model user the term PATICIPANTS refers to the sender and receiver.

A

transactional model of communication

49
Q

it includes additional elements of NOISE and ENVIRONMENT.

A

transactional model of communication

50
Q

in this model, noise indicates a possibility of an unsuccessful communication

A

transactional model of communication

51
Q

refers to the physical social, psychosocial, cultural and historical context but also to the personal history and schema which every participant brings to the interaction

A

environment

52
Q

it is the participants knowledge of the world or his/her accumulated experiences

A

schema

53
Q

this affects the participants’ way of participation

A

schema

54
Q

these are the natural or environmental conditions that act as a barrier in communication in sending the message from the sender to receiver

A

physical barriers

55
Q

also called as mental barriers

A

psychological barriers

56
Q

refers to social and personal issues of a speaker towards communicating with aothers

A

psychological barriers

57
Q

pertain to communication problems encountered by people regarding their intrinsic values ,beliefs,and traditions in conflict with others

A

cultural barriers

58
Q

people’s culture affect the way they communicate and relate to others

A

cultural barriers

59
Q

pertain conflicts with regards to language and word meanings

A

linguistic barriers

60
Q

the person who made similar idea in classifying noise

A

verdeber(1991)

61
Q

the sight,sound and other stimuli that draws people’s attention away from intended meaning

A

external noise

62
Q

these are the alternate meanings aroused by a speaker’s symbols

A

semantic noise

63
Q

this idea means that a word may have another meaning in the minds of students

A

semantic noise

64
Q

this is affected by the language in which they grew and culture in which they are expose

A

semantic noise

65
Q

the thoughts and feelings that interfere with the meaning

A

internal noise

66
Q

one way of being focused is to put in mind the purpose of communication

A

keep focused

67
Q

this pertains to speaking clearly meaning using the appropriate volume,pitch rate, proper enunciation,stress and acceptable pronunciation. “we speak in order to be understood”

A

speak intelligibly

68
Q

paying attention to the verbal and nonverbal message

A

listen with your ears and eyes

69
Q

effective communication depends on what people say and how they say it

A

listen with ears and eyes

70
Q

looking for a place where you can minimize distractions or noise

A

minimize distractions

71
Q

lessening the cause for confusion means more room to focus and concentrate

A

minimize distractions

72
Q

use simple and concise words as much as possible in delivering a message

A

be specific

73
Q

it means being particular and direct to the point

A

being specific

74
Q

before you give your comment and judgements, be sure that you have listened attentively to the speaker

A

do not jump into conclusions

75
Q

conclusions should be drawing after a thorough analysis or point give or info received

A

do not jump into conclusions

76
Q

these are the 7 features of an effective communication

A

the 7Cs

77
Q

communication should include everything that the receiver need to hear for him/her to respond,react or evaluate properly

A

completeness

78
Q

what are the 7Cs?

A

Completeness
Conciseness
Consideration
Concreteness
Courtesy
Clearness
Correctness

79
Q

it essential to the quality of the communication process

A

completeness

80
Q

it does not mean keeping it short

A

conciseness

81
Q

making it direct or str8 to the point

A

conciseness

82
Q

insignificant or redundant info should be eliminated

A

conciseness

83
Q

the speaker should always consider relevant information about him/her receiver such as mood, background, race, preference, education, status, needs among others. By doing so, he/ she can easily build rapport with the audience.

A

consideration

84
Q

Effective communication happens when the message is concrete and supported by facts, figures and real life examples and situations.

A

concreteness

85
Q

in this case, the receiver is more connected to the message conveyed

A

concreteness

86
Q

The speaker shows courtesy in communication by respecting the culture, values and beliefs of his /her receivers. Being courteous all the time creates a positive impact on the audience.

A

courtesy

87
Q

________in in communication implies the use of simple and specific words to express the ideas. It is also achieved when the speaker focuses only on a single objective in his/her speech so as not to confuse the audience.

A

clearness

88
Q

_______in in grammar eliminates negative impact on the audience and increases the credibility and effective of the message.

A

correctness

89
Q

pathos

A

emotion

90
Q

logos

A

reason

91
Q

ethos

A

credibility