Study Questions Flashcards
What is the difference between a transformational leader and a transactional leader?
Transformational leaders inspire us to act to fulfill a goal where is transactional leaders inspire with a reward
Administrative ethics
Involves actions by administrative government bodies that regulate veterinary practice. License revoked if any civil or criminal violations of these occur.
When it comes to employment of minors which age group can only work three hours per day during the school day
It is 14 and 15
What are section 125 plans?
saves tax dollars for both employee and employer
Define the ideal witness to a termination
Same sex, superior. Avoid peers.
Descriptive ethics
Ethics based A Veterinarians regarding their behavior and attitudes. Essentially what is right and wrong.
What is the equation for an inventory turn
Turn equals total inventory divided by average inventory
What are the four R’s of team management?
Responsibility, respect, rapport, recognition
Banks care about the three C’s what are they
Collateral
Cash
Credit history
What act outlines requirements for qualified benefit programs and who enforces it
ERISA enforced by the department of labor
Our health savings accounts or flexible spending account owned by the employer?
Flexible spending account
What are the three main details the FLSA was created to address
Minimum wage
Overtime pay
Regulate employment of minors
Explain the difference between the hospital operations and procedure manual and the employee policies, procedures, and guidelines manual
Hospital operations and procedure manual is a comprehensive text the details every aspect of specifically how you want work to be done. And employee policies procedures and guidelines manual details clarity and purpose to the practice mission and values and also the details expectations compensation benefits, legal disclaimers and other details to run employee specific procedures
Name at least four documents that might be found in an employee medical personnel file.
Health insurance application, Workmen’s Comp
doctor notes,
FMLA
What are the five stages of grief
Denial Anger Bargaining Depression Acceptance
Class A drugs constitute what percentage of medications and what portion of pharmacy revenue
Top 20% Medications and 80% of revenue
What are the ABC’s of managing fatigue
Awareness
Balance
Connection
Logs serve 3 main purposes
Legal requirements
Evidence in malpractice claim
Quick data analysis and auditing
What are the 12 C‘s for team building
Clear expectations Context Commitment Competence Character Control Collaboration Communication Creative innovation Consequences Coordination Cultural change
5 min 100
Title seven of the civil rights act says we cannot discriminate based on
Race, color, religion, sex, nationality
Cobra requires the practice to continue coverage for a specific time if they have how many employees?
20 or more
Who pays FUTA tax
Employers
Official ethics
Ethics standards adopted by the professional organization and imposed upon its members
A3=P3
Authority +accountability + autonomous = productive + problem-solving + producers