Study Questions Flashcards
iOS and iPadOS free storage automatically removes what when it is low on storage?
Streamed music & videos, files in iCloud Drive and unnecessary parts of apps. Also removes temporary files and clears cache
Check storage of iPhone or iPad by
Going to General>iPhone Storage or connecting to Mac and navigating to Finder
Cached files are contained in
Other- you cannot delete this yourself. It is done automatically when space is needed
iCloud automatically gives you __GB of free storage
5
iCloud Email Custom Domain
iCloud+ gives you the ability you send/receive email from a custom domain instead of iCloud.com. This can be one you already own or purchase from Apple. You can share this up to 5 friends or family
iCloud backups do not include
data already stored in iCloud (Contacts, iMessages, etc.), data stored in other cloud services like Gmail, Apple Mail Data, Apple Pay info, Face/Touch ID, and iCloud Music Library & App Store content
What is the most recent version you can sync with Finder instead of iTunes?
macOS Catalina
Computer Backup vs Sync
A backup is similar to an iCloud backup. A sync will only sync videos, books, photos, etc. to the computer
Backup from one type of device to another
You can use a backup of one device to a different kind of device (iPhone to iPad etc.), but you might lose some data including photos, messages, voice memos, and apps not compatible with your device.
Local backup encryptions
Some MDM solutions can require that the local backup of your device be encrypted.
Terminal command to reenroll MDM supervision
sudo profiles renew -type enrollment
iCloud backup over cellular?
You can back up to iCloud over cellular if your device and carrier support this feature.
How often are iCloud backups done and what are the prerequisites for the backup to be completely successful?
They are done daily if you connect to a network, power source, and lock the screen.
What do iCloud backups include
App data, Apple Watch Backups, device settings, Home Screen & app organization, iMessages, text (SMS & MMS) messages, photos and videos in Photos app (does not include iCloud Photos), purchase history from Apple services, ringtones, visual voicemail passwords
Does not include items already in iCloud such as notes, calendars, contacts, etc.
Where do you go to turn on iCloud backup?
Settings>Your Name>iCloud>iCloud Backup
What happens if a device leaves a WiFi network while doing an iCloud backup?
It pauses until reconnected to a WiFi Network
How do you do a manual backup of an iPhone to a Mac
Plugging in the cable, going to the device’s name in Finder, then selecting “Backup all of the data on your iPhone to this Mac” and clicking apply.
This automatically turns off iCloud backups. You can turn it back on, though. You can also chose to encrypt local backup and typing in a memorable password.
How do you use Wi-Fi to backup a Mac?
While the device is plugged in via cable, check the box for “Show this iPhone on Wi-Fi” in Finder
Check backup size of an iPadOS/iOS backup by
Going to Settings>Your Name>iCloud>Manage Account Storage> Backups
Find out where a backup is stored on a Mac by
Opening the device in Finder, clicking the name of the device in Locations sidebar, clicking Manage Backups, and control clicking the backup and selecting “Show in Finder.”
Use Apple Configurator to create Encrypted Backups by
Going to Actions>Advanced>Enable Encrypted Backups then going to Actions>Backup
Review Apple Configurator backups by going to
Preferences and choosing the Backup tab
To transfer an eSIM to a new phone after setup, go to
Settings>Cellular>Add Cellular Plan. You can choose to Transfer from Nearby iPhone or use a QR Code
To activate a new iOS or iPadOS devices you will be required to
Connect to a Wi-Fi network
You can use a ____ to setup during Quick Start to transfer info between 2 iPhones
USB 3 Camera Adapter
What are the steps to decommission your old iOS/iPadOS device?
Unpair Apple Watch, back up device, cancel AppleCare subscription, sign out of iCloud (Settings>Your Name>iCloud>Sign-Out), erase device (Settings>General>Transfer or Reset iPhone>Erase All Contents and Settings), then remove from Trusted list (Settings>Your Name>Name of The Device> Remove from Account.)
Using Apple Configurator to restore to a backup
Can only be done from one supervised device to another supervised device or from one unsupervised device to another unsupervised device
Restore from Backup with Apple Configurator by
Going to Actions>Restore from Backup
Reset an Apple ID password by going to
Settings>Your Name>Password & Security>Change Password. If you’re not already signed in, go to an App that requires you to sign in (like Messages) and click Forgot Apple ID or Password.
What type of backup works with a iPhone or iPad that is currently set up?
Mac Backup
Force Restart iPhone or iPad by
Press and release volume up, volume down, and then press and hold power button
If you keep holding the device will enter recovery mode
Reviving a device can
Help the device startup, update or reinstall its software, and keeps current settings and content. Installs the latest version of iPadOS to iOS
How do you revive a device in Apple Configurator
Actions>Advanced>Revive Device
What content types are supported by caching service?
MacOS Updates and Internet Recovery Images
Apps & app updates from App Store
iCloud Data (photos and documents)
Apple Book Content
iOS updates
Apple TV Updates
How do you see detailed view of processes running like backups or restores in Apple Configurator?
Window>Activity
Apple Configurator Blueprints are
A combination of settings, apps, profiles, and other identity information
Using Apple Configurator to restore a backup will
Overwrite the configuration of a device enrolled in Apple Business Manager or Apple School Manager
To Apply a blueprint to a device in Apple Configurator
Select the Devices and Choose Actions>Apply>Name of Blueprint
What does Apple Configurator NOT backup?
Music, videos, photos. It mostly just backs up user settings
What message might display if your device can’t connect to a cellular network?
No Service, Searching, SOS Only or SOS
SOS Only allows you to make emergency calls. In which countries is this feature available?
USA, Australia, and Canada
Manually check or and install a carrier settings update by
Going to Settings>General>About. If an update is available, a dialog will appear.
The SIM tray is on the _____ side for iPhone 12 and up, on the ______ side of the iPhone 4-11 and on the _______ for 3GS and older
Left, Right, Top
How many eSIMs can you install on an iPhone and how many phone numbers can you use at the same time?
8 or more eSIMs and two phone numbers
If your carrier supports __________ you can activate your eSIM when you set up your iPhone.
eSIM Carrier Activation or eSIM Quick Transfer
What is an alternative method to turn off cellular data in Settings?
Turns on Airplane Mode
What must be done so that you can connect devices to a Personal Hotspot without entering a Password? (Instant Hotspot)
The device must be signed in with the same Apple ID and Bluetooth and Wi-Fi must be turned on.
What type of connection does Personal Hotspot use by default?
5GHz
You can turn on Maximize Compatibility to use a 2.4GHz connection
What is the order in which macOS, iOS and iPadOS auto-join networks
Preferred Networks- Known networks are scored based on your actions. If you manually switch to a network, its score increases. If you manually disconnect from a network, its score decreases. The preferred network is the one with the highest score.
Private networks- Within this category your device reconnects in order of most recently joined.
Public Networks
macOS, iOS, and iPadOS prioritize networks by security level in what order?
- EAP
- WPA3
- WPA2/WPA
- WEP
- Unsecured/Open
What is the Private Address option when referring to connecting to Wi-Fi?
iPhone and iPad use a different MAC address for each Wi-Fi network they join. This option is turned on by default. You can turn this setting off for particular networks.
A device will get a new MAC address if it doesn’t connect to the network for _ weeks
6
If you make a device forget the network, it will also forget the private address it used with that network unless it has been less then _ weeks since the last time it was made to forget that network
2
If you forget a Wi-Fi network with iCloud Keychain enabled, what might happen to other devices using iCloud Keychain?
They might also forget the network
Apple recommends all bands of a router should have the ____ name.
Same
Which option turns off Auto-Login when joining a captive network without valid credentials on iPhone or iPad
Without Internet
T or F? Devices need to be on the same Wi-Fi network to use Airdrop.
False. They Need to have Wi-Fi and Bluetooth turned on, but they don’t have to be on the same network.
How close do 2 devices need to be to use AirDrop?
Within Bluetooth and Wi-Fi range - About 40 feet or 13 meters
To be able to AirDrop a password from iCloud Keychain, the receiving device must
Be in the sending device’s contact list
If you’re trying to AirDrop and Receiving Off is selected and you can’t tap to change it, what should you do?
Go to Screen Time>Content & Privacy Restrictions and make sure it’s turned on.
Note: MDM Solutions could prevent your device from being able to AirDrop if the MDM administrator configured your device to not be able to use AirDrop.
How can you contact an app’s developer using an iPhone?
Finding the App in the App Store and tap App Support. This option only appears for Apple ID accounts that previously downloaded the app.
What is a recovery key?
A randomly generated 28 character code that you can use to gain access to your Apple ID should you forget your password and not have access to your trusted devices.