Study Guide Questions Part 1 Flashcards
Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user’s bookmarks to be updated. How should the administrator configure the policies in my domain settings?
Set the login policy to require login from https://nto.my.salesforce.com
Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. What should the administrator recommend?
Web-to-Case
An Administrator supporting global team of salesforce users has been asked to configure the company settings. What two options should the administrator configure?
Currency Local
Default Language
Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?
Utility Bar
Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard. What are two reasons this is likely to occur?
The dashboard needs to be refreshed
The running dashboard user and viewer have different permissions
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days. What should an administrator do to accomplish this request?
Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements
Sales reps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals. What should the administrator do to close more deals?
Einstein Opportunity Scoring
Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow. How should the administrator address the issues?
Use a fault connector and display a screen with text explaining what went wrong and how to correct it
Which tool should an administrator use to review recent configuration changes made in their org?
Set Up Audit Trail
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?
Create a chatter private group
Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values. How should the administrator correct this?
Change the probability associated with the stage
Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern that the reps have a boarder view of data than expected and can see all cases on their groups dashboards. What could be causing reps to have inappropriate access to data on dashboards?
Dynamic dashboards
An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?
Activate the critical update in a sandbox
Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations. Which two tools should an administrator use to build this solution?
Flow Builder
Approval Process
Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly. What should administrator do to identify the problem?
Use the native debug feature in the flow builder
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities. What should an administrator suggest to meet this request?
Make the field editable on page layouts
An administrator at Cloud Kicks wants to deactivate a User who has left the company. What are two reasons that would prevent a user from being deactivated?
The User is in a Custom hierarchy field
The User is assigned in workflow email alert
An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users. Which two prompts will happen when one of the users attempts to log in to Data Loader?
Users need to connect an authenticator app to their Salesforce account
Users need to download and install an authenticator app on their mobile device
Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field. What feature should an administrator use to meet this request?
Bucket Column
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity. Which two automation tools should an administrator use to accomplish this request?
Flow Builder
Process Builder