Study Guide Flashcards
Law
A rule of contact or action prescribed or formally recognized as binding or enforced by a controlling authority, such as local, state, and federal governments
Ethics
Standards or behavior based on concepts of right and wrong
Criminal law
Crimes against the state such as felony or misdemeanor
Civil law
Crimes against the person such as tort which can be intentional or unintentional
Tort
A civil wrong committed against a person or property that causes physical injury or damage to someone’s property or that deprive someone of his or her personal liberty and freedom
Types of tort
Intentional: assault, battery, deformation, false imprisonment, healthcare fraud and abuse, invasion of privacy. Unintentional: negligence
Assault
A threat or attempt to injure
Battery
The unlawful touching of another person without consent (patients must give consent for any care and can refuse care)
Defamation
The act of damaging a person’s reputation by making public statements that are both false and malicious
Consent
The patient has given permission. Minors: emancipated, contraception, STI, drug or alcohol addiction treatment. Minors need consent from their parents
Legal documentation
Physician orders for life-sustaining treatment, advanced directives, durable POA, living will
Types of contracts
Expressed and implied
Federal legislation affecting healthcare
HCQIA,FCA, 0SHA, HIPAA
Ergonomics
The study of the way people work
Biohazardous waste
Waste products with blood, blood products, or other products that may be contaminated with blood-borne pathogens (A risk to human health or the environment)
Effective writing
Clear and concise language, the active voice and appropriate style. Before you write: know your audience, what’s the purpose, be concise, don’t use unnecessary words, show clarity, Be polite and courteous, check spelling and grammar
Medical office documents and correspondence (letters)
Referrals, scheduling/canceling/rescheduling, instructions for labs/procedures, Results of the lab/imaging/procedures, billing/insurance, practice letters
Business letter
- letterhead
- dateline
- inside address
- attention line
- salutation
- subject line
- body
- complimentary
- closing
- signature block
Invoice
A listing of products or services rendered that is used when billing for that product or service
Statement
Similar to an invoice; a summary of total amounts owed, including outstanding charges as well as payments received for services provided by the office
SBAR
S: situation (what is happening at the present time?)
B: background (what are the circumstances leading up to this situation?)
A: assessment (what do I think the problem is?)
R: recommendation (what should we do to correct the problem?)
