Study Guide 4 Flashcards
What is an informal leader and give an example?
A competent staff nurse.
What is the function of a nurse manager?
Determines employees schedules
What does the use of “I” message by a nurse mean they have developed.
Be assertive
What will happen if a nurse gets in a power struggle with an autocratic leader?
Your individual needs will be met
What often is the end result of a laissez-faire leader?
High level of dissatisfaction due to lack of guidance, caring and instructions. Usually out of synchronizing with the rest of the organization.
Which historical change has had the most impact on increasing the managers role of LPN’s?
Clinton administration healthcare reform
Which type of leadership style do most people prefer initially?
Multicratic or participative
What type of leadership do most people try to avoid?
Laissez-Faire
What is the primary origin of personal scripts that guide a nurses action?
Lifetime of learning
What is the difference between a formal and informal nursing leader.
Formal has been hired into a position of power
What type of leadership style would be most effective for the nurse to assume during CPR.
Autocratic
Staff nurses consider their manager effective when they have which skills?
Interpersonal relationship skills, understanding of the organization and how it works, ability to establish goals and objectives.
What type of leadership positions can an LVN potentially obtain?
Director of nursing for long term facilities
Charge nurse of long term care units and staff educator at the long term care facility
Who historically are viewed as nursing leaders and managers?
Florence Nightingale
Lillian D. Wald
Mary Brewster
How would you best describe honest conversation?
Non verbal communication
What type of communication is often hard for nurses?
Assertive Communication
What type of skills is it necessary to develop in nursing?
Assertiveness
What do passive communication result in?
Failure to move up in the Maslow’s Hierarchy
How is passive aggressive behavior demonstrated?
Gossips about other people, constantly complains during shift report, complains to everyone except the right person.
What action is critical to communication?
Listening carefully to your staff member as he or she shares a problem
What are some forms of communication that are used by the LVN?
Charting on the nurses notes, reading the patients charts, taking notes during a staff meeting.
What is one of the strongest forms of communication a student can have in any setting?
Listening to
When does communication occur?
Both sender and the receiver have understood the meaning of communication?
What is necessary when the LVN student communicates with a patient and thier family in the clinical setting?
Quite and Gentle
What commonly happens when communication has failed?
A mind tape results, which plays over and over to justify what was done. The reason for the failed communication is determined quickly and dismissed.
What are some examples of communication blocks?
Preconceived opinions, physical disabilities
What are some examples that would indicate you are a good listener?
Others come to you for advice, you listen both with ears and visually
What is the growth number of elderly population due to?
Advances in preventative healthcare, immunizations, improved nutrition and advancements in pharmaceutical science
The majority of North Americans belong to what cultural group?
European
What action by the nurse would depict culturally competent care?
Acceptance of the beliefs and characteristics of a patient.
Describe the concept of ethnocentrism?
A belief that one’s own way of viewing and experiencing the world as superior to others perspectives
What is cultural imposition?
Imposing one’s culture on another persons culture
Knowing that African American’s are higher risk for hypertension and educating them about it would be what kind of awareness?
Race
How do you become cultural competent
Learn about your own cultural background
How can you best learn about your patients cultural preferences?
Ask the patient
You demonstrate cultural competence when you include what components of cultural understanding?
Integration, communication, sensitivity and acceptance .
