Study Guide Flashcards
Define structural
A change that affects the structure of an organization
Defined cost-cutting
A change that is made to reduce the cost and trim budgets
Define process
A change that is made by to implement new process that alters the current routine of the organization
Define cultural
A change that affects the culture of an organization by altering a companies valves language and core beliefs
Define Strategic
A change that involves the formulation of a new strategy for an organization by changing the strategy by which an organization competes
How can we successfully implement changes
1) create motivation for change
2) communicate a shared vision for desired results
3) recognize required leadership
4) generate momentum
5) manage and alter strategies as needed
6) create success through formal processes systems and structures
What are some successful change initiatives
- already have leaders in place
- have high motivation among employees
- ## instill a collaborative culture
- A leader must balance the competing goals of exploring new opportunities and capitalizing on current competencies
- to successfully initiate the changes you desire Rick fruit and motivate key people to help you motivate team members
What action should you take to implement change effectively
- Have a simple plan
- include those affected
- structure for a small wins
- designate responsibilities
- remain flexible
What is a crisis
A crisis is a change which presents an urgent problem that requires an immediate response. It is important to realize that the crisis does not have to be a sudden event
What are the six stages of a crisis
1) avoid the crisis- perform a crisis audit and develop a crisis risk list
2) prepare to manage the crisis - make as many decisions as you can before the crisis occurs develop numerous plans of action
3) recognize the crisis - determine the scope and scale of impact on the event after recognizing the prices manage it immediately
4) contain the crisis - being decisive calm and serious stick to the facts you know when addressing the public
5) resolve the crisis - be vigilant and accomplish the necessary priorities
6) learn from the crisis - review how the crisis was handled. Plan for future crises based on this review
What does managing up ward mean
Managing upward is a conscious approach where you work with your manager towards mutually agreed-upon goals that are in the best interest of you your manager and organization
Why is managing upward beneficial
- it makes people open up and fosters trust
- it allows people to understand each other better
- it improves access to resources and strategies importance when you align yourself with important people
Why are conflicts an important component of organizational politics
They are caused by diverse goals and preferences for solutions different personalities and interdependency
Why would the distribution of power cause organizational politics
Most people congregate together to achieve the goals
Organizational politics tend to be generated if what
If there is a low relationship importance among members
How do you build a better relationship with your boss
- understand his priorities
- align your role in the work place with something strategically important
- collaborate with your boss
- suggesting ways to help and offer solutions
- maintain manager expectations and very high integrity
- be eager to learn
- don’t waste your bosses time and do your job
If you see promote your bosses goals and align yourself with his and her objectives what should you do?
- increase your social and intellectual capital
- empower others
- be an indispensable resource
- communicate and disagree effectively with your boss
- ask questions about your bosses objectives
What are the five types of common organizational change
Structural cost-cutting process cultural strategic