study final Flashcards
Final exam review
Define Leadership? #6
ability to influence a group towards the desired vision or goals
LMX theory: 3 in-group? #8
- members similar to leader
- in leaders inner circle of comm
- gets more time and attention from leader
LMX theory: 2 out-group? #8
- gets less of leaders attention
- more likely to retaliate against org
Define Communication? #2
Both transfer and understanding of meaning
5 stages of group development and their meaning? #4
Forming, Storming, Norming, Performing, Adjourning
Why does social identity theory cause groups to form? #5
People have emotional reactions to the failure or success of a group because their self-esteem is linked to the groups performance
Differences of Trait & Behavioral theory #7
Trait- Born with leadership trait
Beh- Leadership is a learned/taught skill
4 steps charismatic leaders influence followers? #9
Articulate vision, create vision statement, create new set of values, demonstrate vision
Define conflict? #14
One party believes that another party has/will negatively affect, something that the first party cares about. (Both parties must perceive there to be a conflict)*
5 stages in conflict process? #16
- Potential opposition
- cognition & personalization
- intentions
- behaviors
- outcomes
Why is chain command less useful nowadays? #19
- advancing technology
- trend towards empowering employees
Define work specialization? #18
Degree to which activities in an org are subdivided into separate groups
Define Organizational Culture? #17
system of shared meaning between members of an organization that separates them from other org.
Define Boundaryless organization? #21
eliminates chain command
limitless spans of control
replace departments with empowered teams
Define Organizational climate? two types? #23
Org climate- shared perceptions about the organization and work environment
- safety
- justice
- diversity
- customer service
Define authentic leadership? #10
Know who they are, what they believe in/value, act upon those beliefs/values
*(Don’t just pick goals, but also know how to achieve them)
Difference between power and leadership? #11
- Leaders achieve goals
- Power means assisting the progress/facilitating their achievement
Define organizational politics? #13
activity that isn’t part of ones formal role in an org but influences the distribution of advantages within the org (brownie points)
4 ways culture is transmitted to employees of an organization? #24
stories
rituals
language
material symbols
3 reasons HRM professionals conduct performance evaluations? #26
- HR decisions
- identify training and development needs
- provide feedback to employees
4 ways managers can improve performance evaluations? #26
- multiple evaluators
- evaluate selectively
- train evaluators
- provide employees with due process
6 external forces of change for learning organizations? #28
- Nature of workforce
- technology
- economic shocks
- competition
- social trends
- world politics
Define organizational development? #30
collection of change methods that try to improve org effectiveness and employee well-being
(methods value human and org growth)
2 goals of planned change? #29
- Improve ability of org to adapt to changes in its environment
- Change employee behavior
