Study 11: Liability Claims - Summary Flashcards

1
Q

Coverages provided by a personal liability policy

A
  • Legal liability
  • Voluntary medical payments
  • Voluntary payment for damage to property
  • Voluntary compensation for residence employees
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2
Q

A personal liability policy wording that specifies premises covered will typically include the following

A
  • All premises where the named insured or his or her spouse maintains a residence
  • Other residential premises specified in the policy (on the coverage summary page) but not business property or farms
  • Individual or family cemetery plots or burial vaults
  • Vacant land in Canada that the insured owns or rents, excluding farmland
  • Land in Canada on which a one-, two-, or three-family residence is being built that will be occupied by the insured
  • Premises the insured is using or where the insured is temporarily residing if such premises are not owned
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3
Q

Coverage E - Insureds are covered for claims made against them arising from the following

A
  • Their personal liability
  • Premises liability
  • Tenants legal liability
  • Employers liability
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4
Q

There is no personal liability coverage for claims made against the insured arising from the following

A
  • the personal actions of any named insured who does not live on the described premises;
  • the ownership, use, or operation of any motorized vehicle, trailer, or watercraft, except those for which coverage is shown in this form;
  • damage to property the insured owns, uses, occupies, or leases;
  • damage to property in the insured’s care, custody, or control;
  • damage to personal property or fixtures as a result of work done on them by the insured or anyone on his or her behalf; or
  • bodily injury to the insured or to any person residing in his or her household other than a residence employee.
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5
Q

Defence, Settlement, Supplementary Payments (in addition to the limit of insurance)

A
  • All expenses the insurer incurs
  • All costs charged against the insured in any suit insured under Coverage E
  • Any interest accruing after judgment on that part of the judgment within the amount of insurance of Coverage E
  • Premiums for appeal bonds required in any insured lawsuit involving the insured and bonds to release any property that is being held as security, up to the amount of insurance, but the insurer is not obligated to apply for or provide these bonds (the insured must do that)
  • Expenses that the insured incurs for emergency medical or surgical treatment to others following an insured accident or occurrence
  • Reasonable expenses, including loss of earnings, up to a specified dollar amount per day, which the insured incurs at the request of the insurer
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6
Q

Coverage F - Voluntary medical payments

A

The policy will pay reasonable medical expenses incurred within one year of the date of the accident, if the insured unintentionally injures another person or if the person is accidentally injured on the insured premises

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7
Q

Coverage G - Voluntary Payment for Damage to Property

A

This section of the policy will pay for unintentional direct damage caused by the insured to property of others even though there is no legal liability to do so. The coverage may also be used to reimburse others for direct property damage caused intentionally by anyone included as an insured under Section II of the policy, 12 years of age or under.

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8
Q

In the event of a personal liability claim under a homeowners policy, the insured must comply with the following provisions

A
  • Notice of accident or occurrence (prompt notice, in writing if required)
  • Cooperation (must help obtain witness, information, evidence, and forward documents)
  • Most not make any unauthorized settlement
  • Will not bring suit against the insurer until all terms of the policy have been met, or until 60 days after the proof of loss form has been submitted
  • If there is other insurance that applies to a loss, this policy will be considered excess
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9
Q

Liability claims arise under civil law, which imposes liability under three categories

A
  1. Negligence—failing to use the degree of care expected from a reasonable and prudent person
  2. Nuisance— causing a person to lose the full enjoyment of that person’s land by substantial and unreasonable interference
  3. Breach of contract—failing to fulfill obligations agreed to in a contract
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10
Q

Actionable tort

A

An actionable tort is a wrongful act or an infringement of a right for which a person who suffers harm could seek legal remedy under the civil court system

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11
Q

Three elements necessary to constitute an actionable tort

A
  1. A legal duty of care must be owed
  2. There must be a breach of that duty
  3. The breach must have caused the damage
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12
Q

Duty owed to trespassers

A

Trespassers must be treated with common humanity. The following should be considered in deciding whether this duty has been breached:

  • Gravity and likelihood of probable injury
  • Character of the intrusion
  • Nature of the premises
  • Knowledge the occupier had of the trespasser’s presence
  • Cost to the occupier of preventing harm
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13
Q

Duty owed to other entrants (not trespassers)

A
  • Licensee - on the premises with the occupier’s consent for their own purposes, must be protected from concealed traps
  • Invitee - enters premises where the occupier has some financial interest in their being there. Owed the highest duty of care
  • Contractual entrant - enters premises under contract with the occupier, such as a hotel guest
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14
Q

Proving liability

A
  • The adjuster must know whose responsibility it is to provide proof of the cause and proof of the damage
  • The burden of proof usually rests with the person who has sustained the damage and wants to recover, but the onus can be shifted by statute (ex. a bailee)
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15
Q

Strict liability

A

The rule of strict liability, where proof of negligence is not required, applies to owners and occupiers who bring something onto their land that potentially could cause damage should it escape to adjoining property (Rylands v. Fletcher)

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16
Q

The only defences against a finding of strict liability

A
  • It was an act of God (the dangerous thing escaped as a result of an unforeseen, unpreventable natural force).
  • The escape was caused by the third party’s actions.
  • The escape was the deliberate act of an outside party.
  • The dangerous thing was on the insured’s land with the implied or express consent of the third party.
  • The dangerous thing was authorized by statute to be brought and kept on the insured’s land.
17
Q

Absolute liability

A

Absolute liability is imposed when damage occurs in a prescribed set of circumstances, defined by statute, for which the statute permits no defence. For example, the Environmental Protection Act in Ontario places absolute liability upon persons in control of spilled substances that cause damage to the environment. The persons in control must clean up the spill regardless of fault.

18
Q

Owner Liability for Animals

A

Doctrine of scienter applies - must be shown that the animal had a propensity to cause harm and that the owner had knowledge of this behaviour

19
Q

Parental liability for children

A

Parents are not held liable for the negligence of their children unless one of the following situations arises:

  • The child was acting on the parents’ express instructions or under their authority.
  • The child was employed by the parent and acting within the scope of the employment.
  • The damage was caused by a dangerous thing or animal that the parents had allowed the child to control, such as a motor vehicle.
20
Q

Defences for those accused of committing a tort

A
  • Proving that the elements required for an actionable tort are absent
  • Denial, emergencies, acts of God, and statute compliance
  • Voluntary assumption of risk
  • Contractual transfer of liability
21
Q

Key concepts that apply to liability claims under the Civil Code of Québec.

A
  • A breach of the Civil Code of Québec is a breach of statutory duty.
  • Delictual liability or extra-contractual liability has the same meaning as tortious liability.
  • A quasi-delictual act is similar to a negligent act in common law.
22
Q

Key aspects in the investigation of liability claims

A
  • Understanding human behaviour
  • Determining scope of investigation
  • Determining who is responsible
  • Investigating slip-and-fall claims
  • Dealing with costs of litigation
  • Researching case law
23
Q

Understanding Human Behaviour

A
  • Some claimants will have legitimate injuries, but others will be tempted to overvalue claims, or may have been injured in an unrelated accident.
  • Adjusters must resist claims of no substance and be alert to possible breaches of the policy
24
Q

Determining Scope of Investigation

A

The loss adjuster must process enough information to assess the strengths and weaknesses of the case

  • What are the facts?
  • What evidence is available?
  • What information needs to be obtained?
  • What is the legal liability of the insured?
  • Is there another party who bears any responsibility?
  • Are there any other insurance policies that could come into play?
  • Is there a need for an expert?
25
Q

Determining who is responsible

A
  • Adjuster should investigate the possibility that another party besides the insured or claimant is responsible
  • Example: if a building collapses, does fault lie with the architect? The contractor? Someone associated with the property?
26
Q

Investigating Slip-and-Fall Claims

A
  • Adjusters, when investigating slip-and-fall cases occurring on a sidewalk, must be aware of the law ruling the situation, whether common law or an appropriate provincial or municipal statute
  • In any type of slip-and-fall situation, the loss adjuster must inquire about the type of footwear the claimant had on (may be inappropriate for the occasion or season, or could be defective)
  • Full details of the stairs or floor should be described if the accident occurred in those areas (ex. condition, construction, lighting, surface material etc.)